Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 21, 2026 — Rated 9 out of 10 by Scottie Napier Don Franklin London Ford - Service
What do you like about our products and services?

Quality work performed professionally and timely at affordable prices. Comfortable waiting areas and courteous employees

Report a concern   September 21, 2026 — Rated 10 out of 10 by Tiffany Peak Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Honest and quick. Know how to treat people!
Report a concern   September 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How quick you complete the work and it’s done right the first time
Report a concern   September 21, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is straight to the point and on task.

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The mechanics seem to know what they’re doing.

Report a concern   September 21, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Brandon Ramey is great
Report a concern   September 21, 2026 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

I like that I can get a service appointment on Saturdays. The staff is friendly and very helpful.

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.H.I. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick response to a repair issue

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have always received excellent service. Been coming here for years!
Report a concern   September 21, 2026 — Rated 10 out of 10 by John Stegner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The technicians were quick and efficient…they were great!
Report a concern   September 21, 2026 — Rated 10 out of 10 by L.O. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

So far have had no issues
Report a concern   September 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Accurate friendly service.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Alyssa Hardy Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything it’s splendid!

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Do a good job nice people

Report a concern   September 21, 2026 — Rated 9 out of 10 by T.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They always do what I ask. Friendly associates

Report a concern   September 21, 2026 — Rated 10 out of 10 by Elizabeth Lutzen Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We love the vehicle selection and the warranty

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to schedule appointments & appointments available the same week. Friendly, knowledgeable staff!
Report a concern   September 21, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very k
Report a concern   September 21, 2026 — Rated 10 out of 10 by B.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

From out of town and traveling through. Appreciated the prompt and courteous service!

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and professional

Report a concern   September 21, 2026 — Rated 10 out of 10 by Janet Holland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the Altima and am on my 6th lease with Don Franklin. Clearly I like doing business with everyone there that I have encountered.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service department is very professional.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Stephanie Thompson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Sydnie Benningfield and Greg Long were so nice and helpful. I am so pleased with my Jeep
Report a concern   September 21, 2026 — Rated 10 out of 10 by J.G. Don Franklin Monticello Service
What do you like about our products and services?

Good products and good people to work with.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Beulah Sims Don Franklin Somerset KIA Sales
What do you like about our products and services?

You can get luxury without the big ticket price

Report a concern   September 21, 2026 — Rated 10 out of 10 by Johnny Derricotte-Gary Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Spacious and reliable …
Report a concern   September 21, 2026 — Rated 9 out of 10 by Steve Jewell Don Franklin London Ford - Service
What do you like about our products and services?

Quality. Need to be quicker.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Theresa Cruise Don Franklin Bardstown - Service
What do you like about our products and services?

Th service I got was great, but unfortunately you could not get the factory Cue that I needed for my 2016 Caddallic. What’s up with that???
I’ll have to go elsewhere. Bummer.
I love my suv and it has only 87,600 miles on it. Barely broke in, in my opinion. 😟
Report a concern   September 21, 2026 — Rated 10 out of 10 by N.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Always fast and friendly service! I’ve been helped by Chris at the service desk twice this year. Every time I’ve been, he’s friendly and funny. Highly recommend.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Pamela Shepherd Don Franklin Somerset KIA Service
What do you like about our products and services?

I have a 2026 Kia sonata and have had no problems at all! The service department in somerset Ky is the best with everything. I will continue to drive the hour to get there to have my vehicle serviced as I trust them!

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