Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.B. Don Franklin Ford - Service
What do you like about our products and services?

They take care of any problems you might have and make it right. Also good quality cars.

Report a concern   November 24, 2025 — Rated 10 out of 10 by R.W. Don Franklin Ford - Service
What do you like about our products and services?

Everything. people are very nice and polite

Report a concern   November 24, 2025 — Rated 10 out of 10 by Ronald Tritschler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

In addition to selling luxury cars at a reasonable price, the service provided by Don Franklins Genisis regarding the two automobiles that we purchased was .
Ben handled the transactions in a very professional manner and was very knowledgeable about the vehicles. All in all, it was a pleasant experience.

Report a concern   November 24, 2025 — Rated 10 out of 10 by D.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They were very polite and helpful.
Explained my wait time and my price

Report a concern   November 24, 2025 — Rated 9 out of 10 by K.T. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

The sales associate at Don Franklin Ford in Radcliff are amazing. They care about their customers

Report a concern   November 24, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The car I got was great!!! Really nice clean-really eye popping experience! I love it!!!

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great fast service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by Nicholas Zemba Don Franklin Auto
What do you like about our products and services?

Transparent

Report a concern   November 24, 2025 — Rated 10 out of 10 by H.T. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Very informative, nice and friendly.

Report a concern   November 24, 2025 — Rated 9 out of 10 by A.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

It was a good price for the service I had done

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Services

Report a concern   November 24, 2025 — Rated 10 out of 10 by William Brewer Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Good vehicles, great personnel, excellent service department.

Report a concern   November 24, 2025 — Rated 10 out of 10 by D.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was a very nice experience. Friendly & Fast service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I was able to get an appointment really quick. Excellent service department.

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.T. Don Franklin Ford - Service
What do you like about our products and services?

Prompt professional service

Report a concern   November 24, 2025 — Rated 10 out of 10 by Junior Brown Don Franklin Campbellsville Service Department
What do you like about our products and services?

Home Town people in good service

Report a concern   November 24, 2025 — Rated 10 out of 10 by T.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone there has always been kind and helpful. This is my second Hyudani and all the workers have helped me get what I am looking for. This is the third car I have bought from Brandon, and he is awesome.

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service informative staff

Report a concern   November 24, 2025 — Rated 9 out of 10 by L.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The was very good. And glad I came to y’all for my car.

Report a concern   November 24, 2025 — Rated 10 out of 10 by C.J. Don Franklin Auto
What do you like about our products and services?

Very helpful in buying a car, and working to get you the right vehicle and making sure you are satisfied with your purchase. Service is second to none. They schedule your service at the most convenient time for you, and work around your schedule to make sure you are not inconvenienced. The staff is top notch, and over all the years, I have never found another car dealer that treats me like family like Don Franklin Dealerships do.

Report a concern   November 24, 2025 — Rated 9 out of 10 by E.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Same day service with a smile

Report a concern   November 24, 2025 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of purchasing, laid back nature of sales reps, low cost of maintenance, fair trade-in values

Report a concern   November 24, 2025 — Rated 10 out of 10 by Michael Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

⭐️⭐️⭐️⭐️⭐️
I recently had my oil changed at Don Franklin Nissan, and I couldn't be more satisfied! The staff was incredibly friendly and attentive, making the whole experience pleasant. The speed of service was impressive; they got me in and out quickly without sacrificing quality. The service analyst went over my car in great detail, explaining what would be needed in the future without any hard sell, which I really appreciated. I would 100% recommend Don Franklin Nissan to anyone in search of a Nissan vehicle. Their customer service truly goes above and beyond!

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Wife loves the car. The salesman was a very polite and courteous and professional easy to work with.

Report a concern   November 24, 2025 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Every one was helpful very friendly. Quick to answer questions. Would recommend to anyone.

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

everyone was nice and friendly. Ralph was great and really took time to work with us!

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly staff and fast service. Kori & David are the best !!

Report a concern   November 24, 2025 — Rated 10 out of 10 by Mark Farris Don Franklin Campbellsville Service Department
What do you like about our products and services?

On time appointments , polite and friendly crew

Report a concern   November 24, 2025 — Rated 10 out of 10 by Johnny Flatt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was I. And out in with no issues at all fair price.

Report a concern   November 24, 2025 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Had the vehicle I wanted on order gave me a fair price on my trade in very pleased


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