Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 18, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Service. Didn’t have to wait long.
Report a concern   July 18, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Employees are helpful.

Report a concern   July 18, 2026 — Rated 10 out of 10 by Glen Maxwell Don Franklin Burkesville Service Department
What do you like about our products and services?

They fixed it and it works like it should

Report a concern   July 18, 2026 — Rated 10 out of 10 by Sandra Hollingshead Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everybody was very kind and friendly and efficient and I love my 2025 Nissan Sentra
Report a concern   July 18, 2026 — Rated 10 out of 10 by W.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very professional and quick.

Report a concern   July 18, 2026 — Rated 10 out of 10 by R.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Blake was awesome to work with and mad the buying process super easy!
Report a concern   July 18, 2026 — Rated 10 out of 10 by S.S.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great place awesome staff

Report a concern   July 18, 2026 — Rated 10 out of 10 by M.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I needed an oil change quickly. I was having to go back and forth to Louisville for dr appointments and tests., and I needed to go to Little Rock, Ark. for my daughter and the mileage was too close to exceeding the recommended limit. I called and they worked me in that day. So, yes the service deserved a 10. Thank you very much!
Report a concern   July 18, 2026 — Rated 10 out of 10 by Terry Robinson Don Franklin Auto
What do you like about our products and services?

Good looks and reliability of the Mitsubishi products
Report a concern   July 18, 2026 — Rated 10 out of 10 by Johnny Greene Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very friendly and easy to talk with. No pressure sales person honest answers to all my questions

Report a concern   July 18, 2026 — Rated 9 out of 10 by B.B.V.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Your product in the Toyota so that makes it good out the gate. All of my family has Toyota vehicle and Don Franklin‘s been in the game along. It’s hard to bet against all that at the same time.
Report a concern   July 18, 2026 — Rated 10 out of 10 by A.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   July 18, 2026 — Rated 10 out of 10 by B.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to get appointments, they tell other things I need done to my car. Very nice people.👍
Report a concern   July 18, 2026 — Rated 10 out of 10 by Diana Greb Don Franklin Columbia Nissan Service
What do you like about our products and services?

It was good

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department and great buying experience.

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was very knowledgeable and I will recommend him going forward to anyone interested in purchasing a vehicle from Don Franklin
Report a concern   July 17, 2026 — Rated 10 out of 10 by S.J. Don Franklin Russell Springs Service
What do you like about our products and services?

I like all your products they are all good, you’re service are great

Report a concern   July 17, 2026 — Rated 10 out of 10 by Barbara Simpson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Kind and courteous service ! And in good time too !

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prices
Superb service
Professional staff
Courtesy and kindness
Report a concern   July 17, 2026 — Rated 9 out of 10 by Karen Goodlet Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficiency

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service department and friendly personnel.
Report a concern   July 17, 2026 — Rated 10 out of 10 by C.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everything honestly
Report a concern   July 17, 2026 — Rated 10 out of 10 by W.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast excellent work

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

People are friendly and helpful.

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.U. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt and courteous service!
Report a concern   July 17, 2026 — Rated 10 out of 10 by David Thacker Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service and Being up front with us

Report a concern   July 17, 2026 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the employees and the service they provide.
Report a concern   July 17, 2026 — Rated 10 out of 10 by Perri Warren Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and his team in Campbellsville are the best. I will continue to drive 67 miles one way to have his team do the regular maintenance on my jeep because of this!! I have many options in Lexington, KY; however, Gary always takes great care of my Jeep and me and I always appreciate that!!

Report a concern   July 17, 2026 — Rated 10 out of 10 by Julian Cromer Don Franklin London Ford - Service
What do you like about our products and services?

Very professional and responsive.
Report a concern   July 17, 2026 — Rated 10 out of 10 by D.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and professional every time


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