Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by Larold Gosser Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly people to do business with. They went out of their way to answer all questions.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ruthann Daniel Harteis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darryl!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Service Department

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are great to work with. Very professional group.

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Speed of processing the transaction .. had my new vehicle within 2 hours of entering the dealership

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre was amazing

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

They’re very friendly and helpful and listen to you. Get the job done in a timely manner too.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

We love Toyota's. Good polite service.

Report a concern   March 27, 2026 — Rated 9 out of 10 by James Burruss Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and helpful to a out of town customer who is from Michigan.
Keep up the great job!!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Gary Lanigan Ii Don Franklin Monticello Service
What do you like about our products and services?

Honest and friendly service. Good car, dependable. Salesman ( Zach Wright), we bought it from was very helpful and worked hard to help us with everything.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Catarina from Genesis, Buick, GMC in Lexington, KY is fantastic to deal with. She is very kind, knowledgeable, and works with you to get your best deal. She is also not pushy. I have bought 4 vehicles from her. Service that I have received there also rates a 10.

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt courteous and knowledgeable

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kenneth Irvine Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

We really like the Nissan vehicles. We have owned several and they are very fuel efficient, roomy and comfortable. The cost is economical for the bonuses that come with the Pathfinder.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Work is done in a timely way. Appointments are on time.

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very little problem when I need a service or anything else , I scheduled my service and Kyle was very professional

Report a concern   March 27, 2026 — Rated 9 out of 10 by Cyreatha Meeks Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Reliable and quality vehicles, affordable, down payment, and reasonable price

Report a concern   March 27, 2026 — Rated 10 out of 10 by N.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Lauren has taken good care of my last two routine service visits. Very pleased.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.H. Don Franklin London Ford - Service
What do you like about our products and services?

The service department takes care of both our vehicles and do a great job!

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

You were very helpful and try your best to get me the vehicle I wanted or needed thank you!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like the quality of the work performed by Don Franklin.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cathy Longhurst Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and efficient care. Also a good experience.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.E. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They addressed the problem very quickly, and also proceeded to successfully take care of the problem as quickly as possible .

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They are very professional and get your work done at a very efficient time

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything. Friendly and everyone is very helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman and everyone stayed late to make sure we left happy

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

All the people we have come in cintactvwith have been very kind and helpful.

Report a concern   March 27, 2026 — Rated 9 out of 10 by L.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

My car is running great after being serviced and recalls fixed. Am pleased.


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