Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 14, 2026 — Rated 10 out of 10 by Roy Fields Don Franklin Monticello Sales
What do you like about our products and services?

The service and sales team were absolutely fantastic to work with. I felt that I had known them for a lifetime, in reality, I had just met them.

I would recommend this dealership to anyone, not just for the vehicles, but for the people that work there.

I purchased a 2026 Ram 2500 and I love it. It was priced right, and the team worked hard at getting me the best deal.

Thanks Don Franklin team, I truly appreciate it all.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Ruth Dick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Flexibility

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great selection and great people

Report a concern   January 14, 2026 — Rated 10 out of 10 by T.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to get an appt. Fast service and friendly.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Allan Crain Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was quick, just an oil change and tire rotation. In and out in 45 minutes. Everyone was courteous, helpful and professional.

Report a concern   January 13, 2026 — Rated 10 out of 10 by T.T. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Y’all work with people to help them if you can

Report a concern   January 13, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Done a very good job. Found the problem and quickly fixed it.

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.A. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always good friendly people and does good job and out pretty quick

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional and always on time.

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I loved the Kia’s and have always wanted an SUV!

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have a trusted salesman who makes the process easy.

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

They have always done a excellent service for me

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great communication and friendly service.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Lewis Doss Don Franklin Russell Springs Service
What do you like about our products and services?

Good and fast 🏃‍♂️

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Usually nice service ppl, but not always. I like the option to make appt online, but many times it doesn't work.

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.P. Don Franklin Monticello Service
What do you like about our products and services?

The service team put 4 new tires and balanced them for me today. Everything was quick and went smoothly!

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is good but would suggest giving the customer a total printout what all was done instead of 7 point inspection that way the customer would know how good is the battery the tread on the tires and so forth

Report a concern   January 13, 2026 — Rated 10 out of 10 by James May Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional friendly staff Quick service and easy making an appointment

The best ever

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Rather fast service

Report a concern   January 13, 2026 — Rated 10 out of 10 by T.T. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service was done in a timely manner..the staff was professional and courteous

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

That don franklin has so many lots with a wide selection and best prices

Report a concern   January 13, 2026 — Rated 9 out of 10 by L.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Local

Report a concern   January 13, 2026 — Rated 10 out of 10 by Donna Shain Don Franklin Somerset KIA Service
What do you like about our products and services?

Trustworthy & helpful

Report a concern   January 13, 2026 — Rated 10 out of 10 by James Mize Don Franklin Somerset GM Service Department
What do you like about our products and services?

I'm a GMC TRUCK PERSON who appreciates top quality craftsmanship in my vehicle's!! I also demand quality services to my investment! Regular maintenance and inspection are top priority to me !! Thanks you for a job well done in the maintenance department! James H.Mize Jr.

Report a concern   January 13, 2026 — Rated 10 out of 10 by P.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

The sales people were very nice but never had any service done in Corbin

Report a concern   January 13, 2026 — Rated 10 out of 10 by Eric Muse Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I drive Hyundai’s and they are very reliable cars. And the service department is outstanding.

Report a concern   January 13, 2026 — Rated 10 out of 10 by U.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They always can get me in without a problem and the staff are always so kind and helpful.

Report a concern   January 13, 2026 — Rated 9 out of 10 by Tim Messer Don Franklin Campbellsville Service Department
What do you like about our products and services?

I called to get an appointment and because my truck was new it didn’t go in the system. Yet, they got me in and performed the first service on my truck. Thanks


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