Customer Testimonials
I’ve owned many Hyundai vehicles, about 12 between myself, my husband and daughter.
Brandon and Luke in the service department are always nice and friendly. They are always helpful and make me as a customer feel important. I drive approximately 75 miles to come to Russell Springs Don Franklin Chevrolet to have my car serviced. I will not take my car nowhere else. Thank you guys. You’re the best.
Isaías is a great salesman ! I love the Hyundai Tucson and the Hyundai Palisade. Very welcoming and friendly service
Quick friendly and service and pleasant atmosphere
They got my car in before they said they could and the Asst. Service Manager is very nice and pleasant to work with.
Very friendly helpful staff.
Great job, pleasant place to wait, and reasonably priced.
Everyone was very polite and completed my service very timely.
Great service and friendly people
The warranty on my car that Kia offers. How helpful the service desk people are when I needed to drop off and then pick up after hours.
Fast oil changes and courteous employees
I like the warranty Don Franklin has. Everyone in the service center is friendly and helpful. I would recommend Don Franklin to others.
My car has been very good. I got it in 2020 with 8 miles on it. I love it.
Durable, and very reliable.
Everything
I’m very pleased because they take care of me so quickly. They keep me abreast of what’s going on in the very professional.
Everything!!
The products are top quality & the services are Exceptional!!
My appointment is always on time. And it seems everything is always done right the first time.
We appreciated the great customer service and fixing our Terrain as quickly as you could!
Sales department was very user friendly/customer oriented.
Always treated with respect and kindness
Always a thorough job on the service and maintenance of my vehicle.
Had a great experience
Great service.
Tot service advisor Tim Brown is the best. Products are good. Your service writer s and advisors make your business successful, in my opinion
James Partin along with everyone in the service department took excellent care of us. We were thrilled to get the brand of tires we wanted through your dealership. It’s close to where we live and convenient. Your waiting area is one of the nicest we have seen which made the experience that much better.
Larry and Marty Kuhl👍👍
I like the overall experience, you guys always get started on my truck as soon as I show up for my appointment. You do the things I ask and do them right. I bought my truck in 2019 and you guys have done all the service for it.
We’ve bought several Kia’s from here and have had nothing but good experiences with them all. Service department is top of the line, fast and reliable. Very professional.
Fast friendly employees in the service department. Very informative.
Price and service