Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 9 out of 10 by K.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable!
Report a concern   March 9, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

F150!!!
Report a concern   March 9, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and friendly every time

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and polite and very efficient also good quality work

Report a concern   March 9, 2026 — Rated 10 out of 10 by June Mizoguchi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New remodel building looking so good and waiting room was very very nice. Great service and nice shop personnel greats you and not pushing to sell either.

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good selection of vehicles. Great Sales and Finance staff. Easy to work with. Good communication.

Report a concern   March 9, 2026 — Rated 10 out of 10 by O.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily was wonderful to work with, not pushy and tried to get us in the car we loved for the right price.

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every one was really nice and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by Darris Woolum Don Franklin Somerset KIA Service
What do you like about our products and services?

Amazing customer service!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Willette Shelton Don Franklin Monticello Service
What do you like about our products and services?

Love the friendliness of the staff
Report a concern   March 9, 2026 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   March 9, 2026 — Rated 10 out of 10 by Jenifer Garrard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

By far, the customer service and the courtesy from Chad Givens will keep me coming back.

Report a concern   March 9, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service department is very prompt in addressing any issues that I had with my vehicle,very friendly staff

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our sales rep.treated us very good he didnt judge us like most car lot does.it was quick and easy for approval and paper signed
Report a concern   March 9, 2026 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Staff was so helpful and knowledgeable.
Report a concern   March 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

The staff there at Don Franklin were absolutely a pleasure to work with!! Not one time did i feel like i was in the wrong place nor did i ever for one second feel like i was making a mistake. I would definately recommend to anyone to buying a car from Don Franklin in Elizabethtown.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Devin York Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ambiance is pleasant, and the sales team is exceptionally helpful. We didn’t encounter any problems during our visit.

Report a concern   March 9, 2026 — Rated 10 out of 10 by James Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great services and very knowledgeable technicians. The best in the state!!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Jacqueline Vanvactor Don Franklin Bardstown - Service
What do you like about our products and services?

I’ve just had oil changes and tire rotations so far but awesome service!
Report a concern   March 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the style of our G70, the warranty, and every time we have came into for service. We have received excellent services and take time to answer your questions.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out
Friendly staff

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.C.A.C.P.L. Don Franklin Ford - Service
What do you like about our products and services?

Service is polite and get you in quickly.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Willie Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people, wonderful service, best in the world!
Report a concern   March 9, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thorough and able to get an appointment quickly.
Professional and kind team!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Diane Moses Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Great experience buying my car from these folks. No pressure just conversation. Go see them if you're looking for new ride 😃

Report a concern   March 9, 2026 — Rated 10 out of 10 by Chet Chambers Don Franklin CDJRF Sales Department
What do you like about our products and services?

Mike and Niki were very helpful and low pressure. It made us want to buy from them specifically instead of going elsewhere. We felt we could trust them.

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Diagnosed and fixed the problem very quickly
Report a concern   March 9, 2026 — Rated 10 out of 10 by J.V. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great service

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so nice!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Karen Ray Don Franklin Lexington GM Service Department
What do you like about our products and services?

Your company has a huge variety of vehicles. The salesforce were great, especially Ben L. The employees in the Service Dept were great as well! My husband & I have no complaints at all. Our buying experience on Richmond Rd in Lexington was great!

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