Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia has great vehicles at affordable prices. They are great quality.

Report a concern   June 29, 2026 — Rated 9 out of 10 by W.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great variety of some top brands and really nice sales people.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Karen Boone Don Franklin Russell Springs Service
What do you like about our products and services?

Everything!

Report a concern   June 29, 2026 — Rated 10 out of 10 by Troy Runner Don Franklin Bardstown - Service
What do you like about our products and services?

Service , oil change

Report a concern   June 29, 2026 — Rated 10 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly Honest and straightforward

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Monticello Sales
What do you like about our products and services?

They try to get you took care of when you have a problem

Report a concern   June 29, 2026 — Rated 10 out of 10 by Kevin Stephens Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had amazing time @ Don Franklin Kia. Had an amazing salesperson Cyndi Duncan

Report a concern   June 29, 2026 — Rated 10 out of 10 by G.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly people that works there& nice !

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Work is completed in a timely manner. Cost reasonable.

Report a concern   June 29, 2026 — Rated 10 out of 10 by T.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s not so much about the products ( they are great). It’s the services(excellent) that work for me. More than that it’s Jennifer and her team that keep me coming back. Perfect!!!!

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.K.I. Don Franklin Ford - Service
What do you like about our products and services?

Jordan Mann is a top notch salesman. Made the car buying experience stress free.

Report a concern   June 29, 2026 — Rated 9 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy in and out at service department

Report a concern   June 29, 2026 — Rated 10 out of 10 by F.G. Don Franklin Auto
What do you like about our products and services?

The product I bought was installed and works great and the service was very prompt. The people are great to talk to knew exactly what I needed
.

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly efficient service

Report a concern   June 29, 2026 — Rated 10 out of 10 by B.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love everybody’s friendly and will help you when you need

Report a concern   June 29, 2026 — Rated 10 out of 10 by James Beard Don Franklin Bardstown - Service
What do you like about our products and services?

Ryan Ritchey made getting my vehicle serviced the easiest thing I did that day, while treating me like family.

10/10

Completely Satisfied

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.F. Don Franklin London Ford - Service
What do you like about our products and services?

Personal interaction with the service crew mgt.

Report a concern   June 29, 2026 — Rated 10 out of 10 by C.D. Don Franklin Russell Springs Service
What do you like about our products and services?

I like the drive train warranty, and a really love the service department in Russell Springs. Luke and Alvey are both always so kind. They call me by name.

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is great. Never hesitates to help when he can. Need more employees like him.

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Service was quick and correct. Everything done was explained well to us and handled with professionalism.

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.R. Don Franklin Bardstown - Service
What do you like about our products and services?

My service advisor Jena is very helpful and always explains how everything is going during my visit

Report a concern   June 29, 2026 — Rated 10 out of 10 by S.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Just had our Toyota serviced and tires rotated. Extremely satisfied with service department

Report a concern   June 29, 2026 — Rated 10 out of 10 by V.V.E.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good employees were professional

Report a concern   June 29, 2026 — Rated 10 out of 10 by Cindy Reynolds Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional

Report a concern   June 29, 2026 — Rated 10 out of 10 by Kimberly Collins Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly, clean waiting area and very punctual

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Service Department is awesome

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Best service team around

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   June 29, 2026 — Rated 9 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very polite and low pressure also quite efficient.


Privacy Policy