Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly and nice people

Report a concern   December 31, 2025 — Rated 10 out of 10 by Regina Bryan Don Franklin Bardstown - Service
What do you like about our products and services?

Fast & thorough

Report a concern   December 31, 2025 — Rated 10 out of 10 by Greg Anderson Don Franklin Burkesville Service Department
What do you like about our products and services?

Very timely & professional.

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Doesn’t take a lot of time waiting when getting an oil change plus the guys are very nice as I had ask one to help
Me put my phone back in car and was very helpful and did it!

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, professional courteous service.

Report a concern   December 31, 2025 — Rated 9 out of 10 by T.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always have good service at Don Franklin Nissan n Somerset, KY.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Audria Arndt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The workers went out of their way to help . Overall they were very good

Report a concern   December 31, 2025 — Rated 10 out of 10 by Wilma Ferguson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have a 2017 Rogue and bought it there I have always had it serviced there and everyone has always been courteous and very helpful

Report a concern   December 31, 2025 — Rated 10 out of 10 by Jeremy Garner Don Franklin Russell Springs Service
What do you like about our products and services?

No hassle, got it done!

Report a concern   December 31, 2025 — Rated 10 out of 10 by Chris Satterly Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department was awesome... super friendly and fast......great facilities as well!

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was fast

Report a concern   December 31, 2025 — Rated 10 out of 10 by G.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people, friendly, and great service
Always satisfied

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.A. Don Franklin Monticello Service
What do you like about our products and services?

Great people, do a good job

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly personnel, careful, accurate work, keep cars in tip-top shape.

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.E. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The kia k4, I love it!!

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.M. Don Franklin Auto
What do you like about our products and services?

Courtesy
Appts on a Saturday
Friendly

Report a concern   December 31, 2025 — Rated 10 out of 10 by Isaiah Scarborough Don Franklin CDJRF Sales Department
What do you like about our products and services?

Ive done business here several times and I will say Mike Jones makes it the easiest and fastest to put you in what you want. I will always continue to come back as long as he is there! If you want someone who is there to make sure you get what you want and are satisfied, make sure to ask for him. I promise you won't be disappointed!

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very prompt and easy to work with. Accommodating to my needs

Report a concern   December 31, 2025 — Rated 9 out of 10 by Wanda Rudack Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff and a good selection of cars/trucks

Report a concern   December 31, 2025 — Rated 10 out of 10 by K.E. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Low pressure, high knowledge.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Sandy Hickman Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The best customer service anywhere! Kendra has sold us our last 3 new vehicles. I recommend highly

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly people

Report a concern   December 31, 2025 — Rated 10 out of 10 by Billy Claborn Don Franklin Monticello Sales
What do you like about our products and services?

Pricing

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, quick service, nice clean place to wait. I felt like they were glad I was there.

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast in and out service staff very friendly

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly helpful staff

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service department did a fantastic job. Jadon Brown, Kori, and all others were excellent.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Lincoln speaks for itself. Noah Roe was very attentive, while the other employees at the desk were very friendly, especially Terrence. Hometown feeling.

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent service and complete knowledge the staff has of my vehicle. Also, the start to finish service time was quick.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service was performed in a timely manner. Staff was knowledgeable and personable.


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