Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 10, 2025 — Rated 10 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service area. Easy to access and not extended wait times.

Report a concern   November 10, 2025 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I was extremely happy with my experience. I’ve never bought from a dealership before and was extremely nervous. But Nadia was understanding and helpful. Everything was great. Will definitely recommend

Report a concern   November 10, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always friendly, courteous staff supplying wonderful service, and I am always treated with utmost respect. Tracy Whitaker always works with me on purchases and I have bought four new vehicles in the last four years.

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quick service and nice people
Report a concern   November 10, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Salesman is phenomenal

Report a concern   November 10, 2025 — Rated 9 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Reliable and efficient
Report a concern   November 10, 2025 — Rated 10 out of 10 by Gail Robertson Don Franklin Somerset KIA Service
What do you like about our products and services?

Your staff are real friendly and you don’t have to wait all day very nice environment

Report a concern   November 10, 2025 — Rated 10 out of 10 by Mike Combs Don Franklin London Ford - Service
What do you like about our products and services?

Great service techs.

Report a concern   November 10, 2025 — Rated 10 out of 10 by N.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

quick and easy
Report a concern   November 10, 2025 — Rated 9 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Warranty

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything!
Report a concern   November 10, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and timely repair
Report a concern   November 10, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by Larenzo Rivera Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch

Report a concern   November 10, 2025 — Rated 9 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.
Report a concern   November 10, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and dependable

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was kind and respectful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service manager was amazing, he helped solve a customer service issue with expertise, and the job was well done. I was speechless.
Report a concern   November 10, 2025 — Rated 10 out of 10 by Christopher Cox Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great experience

Report a concern   November 10, 2025 — Rated 10 out of 10 by Cheryl Tarry Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, friendly and always on time

Report a concern   November 10, 2025 — Rated 10 out of 10 by Alvie Tucker Don Franklin Russell Springs Service
What do you like about our products and services?

Best service

Report a concern   November 10, 2025 — Rated 10 out of 10 by W.V. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Knowledgeable about the vehicle and it was done in a timely fashion. And the service manager was very polite and helpful. Overall experience was very pleasant.
Report a concern   November 10, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent easy and fast service.

Report a concern   November 10, 2025 — Rated 9 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

How quick they were to get my vehicle in. Kept me updated through the whole process. Assured me it would only take 30 minutes. And it did. Very friendly.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Daniel Batts Don Franklin Monticello Service
What do you like about our products and services?

Quick courteous service.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Earl Weber Don Franklin Campbellsville Service Department
What do you like about our products and services?

Guys are very friendly and helpful went out of there way to make sure I was happy with my experience

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very friendly and knowledgeable. The staff was really good with my 2 year old. That gave us space to talk when we needed it. They weren’t pushy and worked with us
Report a concern   November 10, 2025 — Rated 10 out of 10 by M.T. Don Franklin London Ford - Service
What do you like about our products and services?

To get the job done quickly

Report a concern   November 10, 2025 — Rated 10 out of 10 by Crystal Brady Don Franklin Campbellsville Sales Department
What do you like about our products and services?

They was able to find me the perfect vehicle with everything feature i wanted! Super nice people to deal with!

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