Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

A personnel was courteous and polite
Report a concern   March 10, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products and services

Report a concern   March 10, 2026 — Rated 10 out of 10 by Ramona Watson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I didn’t feel pressured. I was shown what I came to see and was given the facts what I would be paying without lots of runaround that so many dealers do. Connor was very straightforward and did what he said he would do very quickly. Was very happy with the way everything was handled

Report a concern   March 10, 2026 — Rated 10 out of 10 by Venessa Nunn Don Franklin Campbellsville Service Department
What do you like about our products and services?

I feel that I get quality service and I don't have to worry as to whether the work has been done to standard
Report a concern   March 10, 2026 — Rated 10 out of 10 by S.K. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, helpful staff. Reasonable pricing. Excellent work.
Report a concern   March 10, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service
Report a concern   March 10, 2026 — Rated 10 out of 10 by Michelle Day Don Franklin Auto
What do you like about our products and services?

Always professional and helpful.

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service, reasonable price.
Report a concern   March 10, 2026 — Rated 10 out of 10 by Larry Tanner Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was very professional and very personable and not pushy at all
Report a concern   March 10, 2026 — Rated 10 out of 10 by L.Q. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick service. The staff members I dealt with were friendly and helpful.

Report a concern   March 10, 2026 — Rated 10 out of 10 by H.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone was super friendly and helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Clear communication, timely repairs, and friendly staff,
Report a concern   March 10, 2026 — Rated 10 out of 10 by Blanche Justice Don Franklin Lexington GM Service Department
What do you like about our products and services?

Courteous
Quick
Dependable
Reliable
Affordable
Excellence

Don Franklin has it all!

What more could you ask for!?

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Quick and easy, straight to the point and I was able to get in and out.
Report a concern   March 9, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness

Report a concern   March 9, 2026 — Rated 10 out of 10 by Edward Muscarella Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service on my Silverado has been preformed by Don Franklin regularly from date of purchase. The service department has a great tracking and service reminders when it’s time for service. I’m confident that GM parts and services are of the highest quality industry standards which gives me peace of mind and confidence that I will have years of trouble free driving ahead with proper maintenance.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Tammy Bowling Don Franklin Somerset KIA Sales
What do you like about our products and services?

Andrew was amazing and im thankful for the great service and the help he gave in getting me a car thank you

Report a concern   March 9, 2026 — Rated 10 out of 10 by Francis Nyandoro Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was awesome. He really helped us get our car fixed and running smoothly. I would define recommend Ron Franklin Nissan.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Gregory Mattingly Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and had answers to every questions!

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They was helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Steven Slone Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Worked hard to get me a good deal. Very friendly and helpful.
Report a concern   March 9, 2026 — Rated 10 out of 10 by L.S. Don Franklin Ford - Service
What do you like about our products and services?

Timely matter you got me in and the thorough job you all always do!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Honaker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer Service
Report a concern   March 9, 2026 — Rated 10 out of 10 by Z.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

It was amazing

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional.
Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

My vehicle, the warranty

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

People
Report a concern   March 9, 2026 — Rated 10 out of 10 by O.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Frendlyness
Report a concern   March 9, 2026 — Rated 10 out of 10 by J.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The people are very friendly nice and do all they can to help.

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