Customer Testimonials
Service was prompt and efficient and every aspect of service.
Everyone works together to get the job done
They are always ready to help to get you to your work place and back
Always friendly & courteous.
Kaci always takes such good care of me any time I’ve needed service.
Convenient to Lexington so I don't have to drive to Somerset.
The service was quick and the people were friendly.
Product usually in stock and taken care of on day of service
I love how everyone is friendly and honest
Look at my purchased, my 4th Hyundai
We bought a 2023 Rogue and loved it, brought it in for oil change, no intention of buying a new vehicle but drove out with a 2026 Pathfinder. Absolutely love your vehicles!!
Our salesman was Ransom Griffrey and Ben, the manager, they were so awesome!!
The service department was very helpful. And Jen. Did an excellent job
I received incredible service and communication. My service advisor and his team went above and beyond to make sure my truck was taken care of. This was the best customer service I have received from any Chevy store ive been to.
Everyone was so attentive and polite
Very friendly place
You take time to explain things. Able to get in when needed.
My vehicle
Oil change was better price (less) than one of the drive in oil change places. And I was in and out c in a timely manner.
Service is great, people are very friendly.
Chris Breeze is the reason we keep coming back to you all. He has been the most helpful and has gone up and beyond to help us out. Thank him again for us and I would highly recommend him to everyone.
Quick and efficient
Great customer service, friendly atmosphere
I’m a lifelong GM fan. I have always received great service from Don Franklin GM in somerset. The service management is awesome.
There’s been some staff changes and some employees are no longer there and as with everything else. It’s going to take some getting used to. I don’t like the 3% charge on credit cards. I’m encouraged to use my GM rewards card but any benefit I get from it is offset by the amount I’m charged to use my credit card. That’s something I will never get used to. The service staff is great though.
Everything
Very dependable! Honest & patient explaining what needs to be done! And quality parts! We Thank You All Don Franklin Family😀
I love the people there. Always so friendly and quick! Thank you so much for making sure I’m taken care of.
Associates were all very pleasant and helpful
You done what needed to be done in a timely manner
Love our Aviator! Sales and Service a great!
They get it fixed
Cost effective.