Customer Testimonials
Friendly and informative.
The staff was polite and welcoming. The service department seemed to run efficiently.
You can get me in, we’re Bardstown can’t
Toyota is dependable and your service department is very friendly and knowledgeable.
Fast and thorough service!
Got my appointment scheduled with in 48 hrs
You work together with people and do what you say you’re going to and you do a good job
Everything
We’ve bought several vehicles from Don Franklin. All different lots. There is always a huge variety of vehicles to choose from and a dealership in almost every town near us.
Very dependable service and parts department, friendly and go out of their way to help you Thanks.
Very friendly and knowledgeable sales staff (Collin was great and sold me my car!, Jamal did a great job sending me information on cars before my visit and the test drive coordinator - can’t remember her name - was also very friendly)
I appreciated their willingness to work with my budget and financing too! And I love my new car!
Friendly. Like the inspection. Lets me know about any problems the car has. I like being able to drop the car and pick up anytime after it’s ready. I like being called when it is finished.
Service is always great.
Very good and nice ssleman
Friendly employees, fast service and open to discuss concerns.
They were great
John Florence is an old-time friend. The only reason IJohn Florence is an old-time friend. The only reason I come there.
Stayed on schedule
Punctual in the service, informative, professional.
Every one was very helpful
Friendly quick service
Easy to use.
I personally like the friendly service advisors and service manager they continue to go over and beyond to keep me advised to the status of any of my vehicles that may be in there for service. They also let me know upfront what it’s gonna cost couldn’t ask for any better people Thank you for taking care. of our needs when it comes to our vehicles, John Last name removed.
Easy to make appointments which are usually done in a speedy manner
Great!!!
Customer service
Curtesy and professional
Love my Lincoln
Promptness and quick service
Excellent