Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by Ebb Eblen Don Franklin Bardstown - Service
What do you like about our products and services?

Service was excellent. Started on appointment time and finished ahead of schedule. Staff was very courteous. Couldn't ask for better.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Anne Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Thanks to Chuck Hudgins for the pick up and taking in for service!! He’s the nicest guy ever!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jessica Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick repairs and great communication! Josiah was very helpful.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is polite & helpful

Report a concern   July 6, 2026 — Rated 10 out of 10 by Joseph Becher Don Franklin London Ford - Service
What do you like about our products and services?

They are great service and quickly got my truck serviced

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.Y. Don Franklin Bardstown - Service
What do you like about our products and services?

Before going ahead of very expensive repairs, I was called and informed of the probable charges. After deciding to go ahead with repairs, the cost came in close to $200.00 less than phoned estimate. The repairs were good, done faster than expected, and I am very satisfied with the work done.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Michael Curry Don Franklin Columbia Nissan Service
What do you like about our products and services?

The friendliness of the sales staff along with the service deak

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Was on time fast friendly people

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your servicemen are very careful to explain everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

The ease of service for oil change j me asked it a game changer for busy working people. Thanks so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Good customer service

Report a concern   July 6, 2026 — Rated 9 out of 10 by K.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Toyota vehicles are reliable. Getting routine maintenance in Corbin is easy & hassle free.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.P. Don Franklin Bardstown - Service
What do you like about our products and services?

The entire process was easy. Everyone was very pleasant and professional

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Alright.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The last five vehicles I have owned have been Toyotas.

Report a concern   July 6, 2026 — Rated 10 out of 10 by N.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excelente service

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff. They don't pressure you as soon as you walk through the door and they have a clean waiting area.

Report a concern   July 6, 2026 — Rated 10 out of 10 by H.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly when I take my Tundra for service. That means something to me. Keep up the good work.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jennifer Haney Don Franklin Auto
What do you like about our products and services?

My truck is great of course I bought it brand new but when I go take it in for oil changes service, they don’t try to sell me things that I don’t need and don’t try to fix things that don’t need to be fixed right away. They’re honest upfront with no gimmick and I love that.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone is nice!!

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficient and use quality products.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melinda Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Efficient service and friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by Regina Richards Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything!

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Thom does an excellent job as well as the technicians! Glad to have him and the guys at the Burkesville dealership!

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Worked diligently on getting my transmission and other issues wrong w my vehicle fixed and covered with my extensive warranty company. Communication was very good as well!

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.A. Don Franklin Burkesville Service Department
What do you like about our products and services?

I like that’s it’s done right and you know your vehicle is fixed.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Martin Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Very friendly service people.

Report a concern   July 6, 2026 — Rated 9 out of 10 by W.D. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Fast friendly service. Quality products.


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