Customer Testimonials
They got to my car quickly and fixed the problem.
Came in for oil change and I was able to get in early.customer service was excellent and cleanest of the store was great
They did. What they eas supose to do
We bought a great car from them and a lot of help from a salesman named Blake. He was friendly and very helpful with any questions or concerns.
Always friendly service
Our sales rep Micah was friendly, attentive and got us the car we wanted!
You guys are the best
Servive rep is knowledgeable efficient and friendly.
They was quick with getting the parts I needed and quick at installing them! Good communication!
Friendly reps and fast service!
Demetrius is very kind a willing to answer any questions we have. Selection is nice. The whole team is friendly.
The detail shop needs a little improvement. The vehicle we bought needed cleaning and they took it to them. I had to clean again on inside when I got home because it was still dirty. Demetrius is going to have them do it again.
Don Franklin in Bardstown has always treated me and my family fair. They have great customer service and have earned my business.
My service was fast and everyone was friendly.
Excellent customer service
Me and my wife are now on our 3rd and 4th Kia vehicles. Like that our vehicles have been reliable. Have made relationships with those that we have worked with at the Bowling Green dealership.
Everyone always very helpful and kind. Explains exactly what is happening.
Everyone was friendly and helpful and the work was well done.
Everyone is very kind and they explain everything they fo extremely well
I had a great experience with Don Franklin. Everyone I talked with was straightforward, helpful, and respectful of my time. The process was smooth, the communication was clear, and I left feeling confident about my purchase.
They get it done without having to sit for hours
Timely manner
Coupons
Facility
The service was fast and easy and I can usually book services from an app on my phone which is super convenient.
I’m a repeat customer with Kyle Young. His customer service is top notch! He really goes above and beyond to make sure that I get the best deal and that I am happy with my purchase. To me, that is worth A LOT!
Got plenty of sales people and ours worked hard to get what we wanted. I give Stanley a 10
It is the people that sell the products.
From the office people, Service , maintenance, the people cleaning the vehicles outside by hand and admiring the vehicles and cleaning at the same time.
To the finance officer doing and completing the sale papers so cheerful with long hours invested in driving to and from. An undying cheerfulness that makes this old man feel like part of the family.
The two main people Benny and David have been there for years staying with the business I bought at least 6 vehicles from before switching to Don Franklin Lincoln with the same great service. Kudos to you all
Name removed, Bonnieville, KY
Steven is very professional, knowledgeable, always helpful, and knows who I am!
Clear communication, nice waiting area, fast work, and just an overall nice environment!
Great service. They listened to my concerns, addressed them and talked me through their findings which wasn't anything but nice to know they checked it out for me. Left happy and informed with my vehicle in great condition. Love the updated service center too!
Both the salesman and manager was very helpful in answering all my questions and working with me to find the right vehicle to fit my needs.
Very helpful! Always making sure my vehicle is ready to go on the road!