Customer Testimonials
Fast friendly service
They got us in and out quick.
The personnel at the Chrysler side are kind and respectful
Great
This was the 13th vehicle I have bought from a Don Franklin dealership and the 4th from Nissan in Columbia, Ky. The GM and Sales manger are very professional and honest. I find it easy and stress free to purchase a vehicle from this dealership.
Customer service was excellent
Great salesman and service
I arrived at the dealership undecided about what sort of vehicle I wanted. Brian Nichols was fantastic to work with and he guided me toward a Kia Sportage that is suited perfectly for my needs. The whole experience was great.
First class
Great Service and Honest!
Fast, friendly, reliable service
Easy scheduling, fast and efficient service.
Outstanding service! Great folks working there.
When given a task to find a vehicle they will take it and run with it until completion. Without any doubt or negativity.
It’s always a pleasure to do business with Don Franklin. My wife was needing a bottle of water and I went looking for it and Miss Franklin herself went to two different areas to get my wife a bottle of water. That’s the reason they have an outstanding business.
Everything was great!
Friendly staff in service department. Appointments on time and work completed efficiently.
They do there job thank you.
The service was great, the sales people really listen and do their best to meet your needs throughout the whole process. As a first time car buyer I was a little nervous but Collin definitely went beyond my expectations and didn’t make me feel uncomfortable in the slightest, and answered all of my questions throughout the process!
Very friendly
I love how you can gain points that turns into money that is discounted from the price. Also, the service has been pretty quick for me every time I’ve had repairs or oil changes with Don Franklin.
The service desk technician at the express shop was great! He went out of his way to explain everything I asked and more in detail
Business. With you for years. No bad experiences or deals. Keep following you wherever I go!!!
Brought my 2025 Kia Carnival in for a oil change. Showed up about 20 minutes early. They was very professional, fast and thorough. They had it in and out and I was on my way in just a few minutes.
Your sales people are the best
Services were rendered and the mechanics were very professional and informative!
They do a good job in their service department, sometimes a bit pricey but they will work with you when they can. The people are very friendly and helpful.
Person touch given by the assistant Debbie.
They are beautiful vehicles and very reliable. I love the designs of the vehicles and this is the third one I have owned. I love the designs of each one that I have owned. I have always gotten compliments from people about them. I have always been treated good by the staff. Each time has been a pleasant visit.
Great service and quality cars and trucks