Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Customers were quickly taken care of, nice clean environment.

Report a concern   March 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Honest people fast service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Jeffrey Miller Don Franklin Bardstown - Service
What do you like about our products and services?

They keep up with the needed services base on manufacturing specs. All of my services have been done professionally and at a reasonable cost.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick responses and good quality

Report a concern   March 12, 2026 — Rated 10 out of 10 by John Forsyth Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Flexible and reliably professional
I would not take my vehicle anywhere else to get serviced or repaired

EXCELLENT-HIGHLY RECOMMENDED!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by N.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Yea everything is so clean when I got my trailblazer and the extended warranty everything thing is perfect and like snack bar and TV with cool stuff ! Please dont change!!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Have had good experiences with the service department. My Santa Fe has been a good SUV.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

Top of the line products and top notch service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Nikki Burton Don Franklin Russell Springs Service
What do you like about our products and services?

Always do me right and quick

Report a concern   March 12, 2026 — Rated 10 out of 10 by Kimberly Lariviere Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They were great and reasonable.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Steve Lowry Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous and efficient

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable service.

Report a concern   March 12, 2026 — Rated 9 out of 10 by L.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get an appointment. Service staff friendly and always available for questions

Report a concern   March 12, 2026 — Rated 10 out of 10 by B.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service!!! The reason I keep coming back!!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Lesley Pasley Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was so professional and pleasant. She was so much fun to work with.

Report a concern   March 12, 2026 — Rated 10 out of 10 by F.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Max was very helpful and I absolutely love the car I purchased. Everyone was very nice and no one was rude or stared just because I have a service dog.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Lawrence Begley Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty is always so nice pays attention to what you are saying big heli

Report a concern   March 11, 2026 — Rated 10 out of 10 by David Snell Don Franklin Monticello Service
What do you like about our products and services?

Everything

Report a concern   March 11, 2026 — Rated 9 out of 10 by S.B. Don Franklin Bardstown - Service
What do you like about our products and services?

The way the envision drives, not satisfied with the road when wet get back inside the auto!!! Sad!

Report a concern   March 11, 2026 — Rated 9 out of 10 by Christopher Williams Don Franklin Somerset GM Service Department
What do you like about our products and services?

All your staff seems to be very helpful.Very friendly. Very courteous and knowledgeable about the parts.

Report a concern   March 11, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love my Chevy

Report a concern   March 11, 2026 — Rated 10 out of 10 by Lesa Taylor Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They are always here to help with no complaints. The type of folks you ask, and you will receive.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Theresa Kelly Don Franklin Monticello Service
What do you like about our products and services?

Service department was very friendly and the work done on my car was done quickly. They even ran my car thru the car wash. Thank you Derrick!

Report a concern   March 11, 2026 — Rated 10 out of 10 by G.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service at Don Franklins was fast and efficient. My vehicle was checked at the time of the appointment with no delays. I was updated often about what they had found and how they were going to fix it. The overall appointment didn’t take long at all. Everyone I spoke to was very friendly.

Report a concern   March 11, 2026 — Rated 10 out of 10 by K.G.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very convenient and staff is very friendly

Report a concern   March 11, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Curtis at service desk is awesome to work with

Report a concern   March 11, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly & quick service!

Report a concern   March 11, 2026 — Rated 10 out of 10 by P.H. Don Franklin Auto
What do you like about our products and services?

Very friendly and helpful.

Report a concern   March 11, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service

Report a concern   March 11, 2026 — Rated 9 out of 10 by R.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We like our Palisade. ] always good service and nice people.


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