Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 11, 2026 — Rated 10 out of 10 by Billy Hall Don Franklin London Ford - Service
What do you like about our products and services?

I am a super busy person and no matter when I call Don Franklin Ford always takes care of my vehicle needs. Of all places I have ever been Don Franklin Ford Service Team is the absolute best!
No where else don’t even come close. They treat me like a family member and always perfect in every way. Excellent across the board!!!

Report a concern   March 11, 2026 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

ford dealer. I have a ford product.

Report a concern   March 11, 2026 — Rated 9 out of 10 by J.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We have owned two Santa Fe’s and this makes our second Palisade. This is our first hybrid. The Palisade hybrid is simply outstanding. I love driving this SUV, the visibility through the front windshield is great. I am rather tall and the design of the door allows me to get into the car without hitting my head which was another reason to buy. The safety technology really has been a hallmark for Hyundai and was the deciding factor in our decision to buy our first Santa Fe. The rear view mirror with the camera view allows us to take full advantage of the cargo space. I simply can’t say enough about how much I enjoy my Palisade hybrid. I will add one more thing, my sales representative was so very easy to work with and there was zero pressure to purchase.

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast and easy

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

No pressure sales approach

Report a concern   March 10, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good communication. Just wish I could get appointments sooner.

Report a concern   March 10, 2026 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service i received at Don Franklin was outstanding.

Report a concern   March 10, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I don’t feel like I get ripped off and the car wash extra service means a lot to me! It’s really appreciated!

Report a concern   March 10, 2026 — Rated 10 out of 10 by Timothy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very easy to deal with, no issues what’s so ever

Report a concern   March 10, 2026 — Rated 10 out of 10 by Mark Brewington Don Franklin Burkesville Service Department
What do you like about our products and services?

We have bought 5 or 6 vehicles from Don Franklin and have always had great service!

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Like my mom service department very nice

Report a concern   March 10, 2026 — Rated 10 out of 10 by L.G.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Timely, professional and friendly service

Report a concern   March 10, 2026 — Rated 10 out of 10 by Charles E Eddy Don Franklin Auto
What do you like about our products and services?

Your entire staff always does a great job!

Report a concern   March 10, 2026 — Rated 10 out of 10 by Terry Scrogham Don Franklin Bardstown - Service
What do you like about our products and services?

Service is absolutely top notch. Technicians are spot on with the service that they preform. Professional all the way. 👍

Report a concern   March 10, 2026 — Rated 10 out of 10 by M.D. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service is always quick and easy making an appointment getting the service done getting out of there. Prices are decent. I have no complaints.

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The best service department! Andy was great and had my car fixed in no time!

Report a concern   March 10, 2026 — Rated 10 out of 10 by E.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, friendly, and caring. Great snacks too!

Report a concern   March 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely and reliable

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything

Report a concern   March 10, 2026 — Rated 10 out of 10 by Johny Vaughn Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service

Report a concern   March 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by Alane Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed of service and customer service is always great

Report a concern   March 10, 2026 — Rated 10 out of 10 by Eddie Hoskins Don Franklin London Ford - Service
What do you like about our products and services?

It’s fast and nice people

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and easy to work with

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The timely manner in which service was performed

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by Kim Messer Don Franklin London Ford - Service
What do you like about our products and services?

Just so helpful and nice I have purchase numerous cars from Don Franklin in London. love my ford bronco

Report a concern   March 10, 2026 — Rated 10 out of 10 by Allen Webb Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan Service department has been as good as it gets!.Always professional and Jennifer Dailey been such a joy..Always goes out of way to do what I ask..I am One of those people that go overboard taking care of my vehicles.I would highly recommend them and prices reasonable.

Report a concern   March 10, 2026 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Not sure on the products but the service is phenomenal. Excellent attention to what you tell them. They go beyond to help you as they did me.

Report a concern   March 10, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis was wonderful and helpful. Her co worker were helpful as well.


Privacy Policy