Customer Testimonials
Friendly staff. Quality service.
Service is quick and easy.
Great people to work with!
Friendly staff and service
Connivence and affordability of scheduled maintenance.
All service personnel were friendly and informative.
Outstanding service department! Don Franklin has figured out the art of “service after the sale.”
Whitney Moon was our incredible sales rep. She went above and beyond to meet our needs. We felt as if we sent her in circles by not knowing “what type of vehicle” we were in need of….
Mrs. Whitney had a car (we thought we liked) brought in from Lexington for us. It was so nice and sharp but too small for us. As we continued our conversation she said “let me pull this Nissan Pathfinder around for you guys!” We sat in it and drove it. “It fit like a glove!” I am a picky person in reference to vehicles. I have to say this is the vehicle I would have picked out if I had the time to search…. She thoroughly listened to our wants, our needs and she met them with gratitude! Mrs. Whitney also completed all of the sale/paperwork/tags/insurance. Etc with no hesitation. Mrs. Whitney knows the ins and outs, as well as, all things that go along with the purchase, warranty & process.
She is a true professional.
Thank you Mrs Whitney & Don Franklin Nissan - Glasgow
First name removed & Katrina Last name removed
Conner was amazing to deal with and the whole process was smooth and not pushy. It was quick compared to other times I've purchased, and everyone was very helpful and easy to understand.
They’re very nice and will always help u out to there ability! Thank u some much TY for all your help!
Prompt service. Courteous staff. Love my Nissan Rogue
Service Techs are right on. I worked with Tim and although results came up short after this visit I will visit in 2 weeks and DF feels they have a remedy.
I was also impressed by how nice the Service Reps kept customers informed of service status and clearly explained bill.
Don Franklin does it right by service.
Courteous and very efficient
Ease of making appointment.
Accommodations while waiting for services to be completed.
Friendly, knowledgeable and efficient staff.
Quality of services.
Friendly team and quick service
Appointment on time, clean waiting area, courtesy from all staff
They are awesome
Excellent service always very detailed when they tell you what is wrong with your vehicle fast and efficient
Helpful and patient staff this time
Convenience and friendly service
The staff there is amazing. Jacob or Joshua (I’m bad with names) is an awesome service writer. Always a pleasure dealing with him. Thank you.
Friendly service comfort waiting area
I was able to drop my car off early, professional treatment!
Knowledgeable staff and friendly.
Prompt, professional service.
Great product, warranty, and service team was friendly helpful and timely. Awesome experience. Keep of the good work!
Very helpful and timely in their work.
Excellent service. I depend on my jeep and they make me feel like they do a good job so I don't have any worries
Don Franklin service center is very accommodating and great service.
Friendly and quick service