Customer Testimonials
ford dealer. I have a ford product.
We have owned two Santa Fe’s and this makes our second Palisade. This is our first hybrid. The Palisade hybrid is simply outstanding. I love driving this SUV, the visibility through the front windshield is great. I am rather tall and the design of the door allows me to get into the car without hitting my head which was another reason to buy. The safety technology really has been a hallmark for Hyundai and was the deciding factor in our decision to buy our first Santa Fe. The rear view mirror with the camera view allows us to take full advantage of the cargo space. I simply can’t say enough about how much I enjoy my Palisade hybrid. I will add one more thing, my sales representative was so very easy to work with and there was zero pressure to purchase.
Fast and easy
No pressure sales approach
Good communication. Just wish I could get appointments sooner.
The service i received at Don Franklin was outstanding.
I don’t feel like I get ripped off and the car wash extra service means a lot to me! It’s really appreciated!
Very easy to deal with, no issues what’s so ever
We have bought 5 or 6 vehicles from Don Franklin and have always had great service!
Like my mom service department very nice
Timely, professional and friendly service
Your entire staff always does a great job!
Service is absolutely top notch. Technicians are spot on with the service that they preform. Professional all the way. 👍
Service is always quick and easy making an appointment getting the service done getting out of there. Prices are decent. I have no complaints.
The best service department! Andy was great and had my car fixed in no time!
Courteous, friendly, and caring. Great snacks too!
Timely and reliable
Everything
Good service
Friendly and helpful
Speed of service and customer service is always great
It’s fast and nice people
Very friendly and easy to work with
The timely manner in which service was performed
Always helpful
Just so helpful and nice I have purchase numerous cars from Don Franklin in London. love my ford bronco
Nissan Service department has been as good as it gets!.Always professional and Jennifer Dailey been such a joy..Always goes out of way to do what I ask..I am One of those people that go overboard taking care of my vehicles.I would highly recommend them and prices reasonable.
Not sure on the products but the service is phenomenal. Excellent attention to what you tell them. They go beyond to help you as they did me.
Alexis was wonderful and helpful. Her co worker were helpful as well.

I am a super busy person and no matter when I call Don Franklin Ford always takes care of my vehicle needs. Of all places I have ever been Don Franklin Ford Service Team is the absolute best!
No where else don’t even come close. They treat me like a family member and always perfect in every way. Excellent across the board!!!