Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Justin Moore Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Everything was quick and easy.

Report a concern   July 6, 2026 — Rated 9 out of 10 by Christopher Marlow Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I enjoyed working with Ransom Griffey.

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.F. Don Franklin Monticello Sales
What do you like about our products and services?

The people were fabulous, very helpful!

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The quality of vehicles you get,and the willingness to to work with you on a deal.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality and price

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing customer service and great deals!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   July 6, 2026 — Rated 9 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony,service dept, did a great job on communication with us while the car was in the shop.

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so friendly and takes time to talk to me about my car.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Awesome staffing

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony in the service counter is the very best with customer service and satisfaction. He is the reason that I will buy my next car with him. Thanks Tony and the rest of the guys are also very friendly and customer service oriented. Great job!

Tom Last name removed Phone number removed

Report a concern   July 6, 2026 — Rated 10 out of 10 by Sandra Spence Don Franklin London Ford - Service
What do you like about our products and services?

Good quality products and friendly service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I enjoy being able to get in for a service appointment without long delays. Chris always takes care of me and explains everything that's going on with my car. The process is always quick and efficient

Report a concern   July 6, 2026 — Rated 10 out of 10 by Karen Boone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   July 6, 2026 — Rated 9 out of 10 by James Curry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Genuine products

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department at KIA is the very best in town. They are actually cheaper than others also.

Report a concern   July 5, 2026 — Rated 10 out of 10 by G.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Attention to details

Report a concern   July 4, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

👍🏼

Report a concern   July 4, 2026 — Rated 10 out of 10 by J.B. Don Franklin Auto
What do you like about our products and services?

The service is good. The people are great. Very helpful.

Report a concern   July 3, 2026 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling & you know the price up front for the most part.

Report a concern   July 3, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin service dept. Is first rate. Fast, friendly, and efficient when I had dealings with them. I highly recommend them for any work on your vechicle.

Report a concern   July 3, 2026 — Rated 10 out of 10 by T.R. Don Franklin Russell Springs Service
What do you like about our products and services?

great people in service dept

Report a concern   July 3, 2026 — Rated 9 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Being able to make service appointments and the time for the service.

Report a concern   July 3, 2026 — Rated 9 out of 10 by C.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very efficient.

Report a concern   July 3, 2026 — Rated 10 out of 10 by W.S.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable

Report a concern   July 3, 2026 — Rated 10 out of 10 by Ruth Lane Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient and pleasant employees

Report a concern   July 3, 2026 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner

THANKS FOR ASKING

Report a concern   July 3, 2026 — Rated 10 out of 10 by Wes Crouch Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We were extremely pleased with the options available on the lot, the knowledge our sales person Jill Carpenter was about the vehicles we were looking at, but not only that there was no pressure just a we can help you in any way attitude. We ended up purchasing a new Pathfinder and the whole experience couldn’t have gone better. Thx Jill and everyone helping us along the way at Don Franklin Nissan!

Report a concern   July 2, 2026 — Rated 10 out of 10 by S.W. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Great environment l! Very friendly and helpful! Felt like family being in there! Told them exactly what I was looking for and they made it happen! Appreciate everything!! Dustin was amazing!


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