Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.E. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Original equipment is best for a product and it is important to have people that know the products to work on them as well.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Lisa Swimm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer, in the service department, is absolutely phenomenal! She makes me feel like a special customer.
I trust the people who work on my car and the parts from Nissan.

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great and the wait time was also great .

Report a concern   December 31, 2025 — Rated 9 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Employees

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of scheduling service is great! Work is usually done in a timely manner. Staff is friendly and courteous. Any issues are resolved quickly and courteously.

Report a concern   December 31, 2025 — Rated 9 out of 10 by L.C. Don Franklin Auto
What do you like about our products and services?

So far everything as always beengreat.

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service Department is over the top!!!! Like l’ve said before. Service rolls the red carpet out for me. Detailed and always follows up. Service manager’s and service technician. Thank you! Don Franklin’s Dodge,Jeep, Ram as a whole , Thank you!!!

Report a concern   December 31, 2025 — Rated 9 out of 10 by Debra Ratliff Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, easy to schedule service

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very qualified and knowledgeable. Works with issues that arrive in a timely manner service will work with customers to provide best care possible.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.R. Don Franklin Monticello Service
What do you like about our products and services?

Staff was great very helpful

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great service
Honest employees

Report a concern   December 31, 2025 — Rated 10 out of 10 by James Roan Jr Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent work and great communication with service.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very quick and efficient service.

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly service and fair prices

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.H. Don Franklin Ford - Service
What do you like about our products and services?

Great service and sales people

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Thank you

Report a concern   December 31, 2025 — Rated 10 out of 10 by K.B. Don Franklin London Ford - Service
What do you like about our products and services?

The technicians are very efficient and thorough.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.Y. Don Franklin London Ford - Service
What do you like about our products and services?

Ford vehicles have always been good for me!

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I went in to have the oil changed in my 2025 GMC Yukon. The check in process was easy and it didn’t take long for the work to be completed.

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.R. Don Franklin Ford - Service
What do you like about our products and services?

Great service and great people and a beautiful dealership

Report a concern   December 31, 2025 — Rated 10 out of 10 by W.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service bus great. Friendly staff and always helpful.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Carol Handy Don Franklin Campbellsville Service Department
What do you like about our products and services?

The quick and friendly service

Report a concern   December 31, 2025 — Rated 10 out of 10 by G.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service was fast and professional

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and effective

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   December 31, 2025 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful and friendly staff who got my truck taken care of quickly.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly and nice people

Report a concern   December 31, 2025 — Rated 10 out of 10 by Regina Bryan Don Franklin Bardstown - Service
What do you like about our products and services?

Fast & thorough

Report a concern   December 31, 2025 — Rated 10 out of 10 by Greg Anderson Don Franklin Burkesville Service Department
What do you like about our products and services?

Very timely & professional.


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