Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The do good work and are very fast and so friendly

Report a concern   March 10, 2026 — Rated 10 out of 10 by Beverly Mills Don Franklin Somerset KIA Service
What do you like about our products and services?

I had never been there before and I was greeted in a friendly and timely manner.
They Explained what they were going to do to my car and the time I was given was correct.

I asked some questions about my car and they answered in a friendly tone.
I received a free car wash.

Beverly

Report a concern   March 10, 2026 — Rated 9 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick service competent and professional

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service and professionalism. T he staff and especially Jennifer got out of their way to explain services etc.

Report a concern   March 10, 2026 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honest about my services so far.

Report a concern   March 10, 2026 — Rated 9 out of 10 by T.S. Don Franklin Monticello Service
What do you like about our products and services?

Great products and knowledgeable people here in Wayne county

Report a concern   March 10, 2026 — Rated 10 out of 10 by Joy Hoverman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff was friendly. The waiting area was nice and clean. They even washed my car which I was not expecting.

Report a concern   March 10, 2026 — Rated 10 out of 10 by T.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service department was very courteous and on top of everything I needed. The shop was very clean. There was a couple of gentleman that came around offering everyone drinks. Never had that before. Thank tou for taking cate of our every need

Report a concern   March 10, 2026 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly and accurate

Report a concern   March 10, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is very personable and knowledgeable.

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn did an outstanding job!

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service writer very helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by R.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and punctual. I do not like adding 3per cent to my credit card for payment.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Raymond Fleming Don Franklin Somerset KIA Service
What do you like about our products and services?

Always willing to help with your needs in both sales and service.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Roger Perkins Don Franklin Lexington GM Service Department
What do you like about our products and services?

Wait time is good not to long. Everyone one that I have met or worked with are professional and nice.

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The ling lasting warranty and free maintenance for 3 years.

Report a concern   March 10, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly, fast and effective services

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service fast and thorough.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Kathleen Bottoms Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staff their knowledge and personalities. They take care of all our vehicles I wouldn’t go anywhere else.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Robert Wesley Don Franklin Somerset KIA Service
What do you like about our products and services?

Your man max watson is the best

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.R.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always very helpful. Always fair prices,

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.D. Don Franklin Auto
What do you like about our products and services?

Great and friendly and fast and good service

Report a concern   March 10, 2026 — Rated 10 out of 10 by K.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fair pricing on oil change. Friendly staff.

Report a concern   March 10, 2026 — Rated 10 out of 10 by G.Q. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Truthful and helpful

Report a concern   March 10, 2026 — Rated 10 out of 10 by H.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

they are fast, knowledgeable, helpful.

Report a concern   March 10, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Done timely and fixed the problem

Report a concern   March 10, 2026 — Rated 10 out of 10 by E.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Have been pleased with service and my vehicle

Report a concern   March 10, 2026 — Rated 9 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was quick and all my questions were answered

Report a concern   March 10, 2026 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and very informative and the service tecs very really nice

Report a concern   March 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Monticello Service
What do you like about our products and services?

Very good service and everyone is very helpful.


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