Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 4, 2025 — Rated 10 out of 10 by Jackie Bertram Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service very nice people to work with

Report a concern   October 4, 2025 — Rated 10 out of 10 by G.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I called for oil change and they got me in the same day!!! :) Their always nice.

Report a concern   October 4, 2025 — Rated 9 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice staff, quick service, no lies/extra fees. Honest people.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Vanessa Baker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Warranty

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service, personable staff. Well ibformed

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff is very knowledgeable and friendly and I appreciate that very much.

Report a concern   October 3, 2025 — Rated 9 out of 10 by M.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Always friendly knowledgeable help

Report a concern   October 3, 2025 — Rated 10 out of 10 by F.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule service. Staff is great!

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You get in and get out! My time is precious!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by H.C. Don Franklin Monticello Sales
What do you like about our products and services?

Staff there will help you anyway they can to take care of you and be honest about it

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly

Report a concern   October 3, 2025 — Rated 10 out of 10 by Virginia Bain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great people on the service desk. Really take care of me. Hard to find these days, people who actually have a friendly attitude and smile when you drive up.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and always positive attitudes from everyone.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and waiting room nice.

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff is always friendly and try their best to properly answer questions. I feel like they take care of me and I appreciate that very much.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Lana Rose Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very pleased with my car. Misty was outstanding and went out of her way!!!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Edna Thompson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well, I liked the Customer Service, everything happened the way the salesman said it would and I was in and out of the door within 30 minutes. I’m enjoying my new ride thank you Don Franklin, Kia, Somerset, and my salesman Charles.

Report a concern   October 3, 2025 — Rated 9 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and friendly.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Douglas Daza Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff. No pressure sales. Excellent service department.

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department!

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I feel I received very good service in a fair amount of time! I will be returning.

Report a concern   October 3, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.L. Don Franklin Bardstown - Service
What do you like about our products and services?

I went to the service behind DF used car and was in & out fast. Tristin did a great job

Report a concern   October 3, 2025 — Rated 10 out of 10 by N.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and accurate service when I need it.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Douglas Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your people make the difference.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.N. Don Franklin Monticello Service
What do you like about our products and services?

They are very nice and helpful

Report a concern   October 3, 2025 — Rated 10 out of 10 by Doug Grider Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Bought a used truck there I am totally satisfied with. The service department is top notch. Outstanding and professional service.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Melissa Carter Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I love my beautiful Truck. I had been looking at it for several weeks.
Everyone was very nice and helpful. Thank you so much.

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The services are top job . My sales person was great she actually listen to what I wanted in a vehicle her name is Emily . She is a great sales person.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Jackie Davidson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don't have to fight to get things fixed always have been there to help with our van and made everything easy thankful for all the guys and gals at the lot


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