Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

Professional service, treated nice by your staff

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Mathews Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your sales people were very professional and easy to work with. Considering the weather it all went as smoothly as possible. I will be looking for a small used truck in the future. You will be my number one choice. Tell Ms. Carpenter she did an excellent job. She has a very promising future and career with your company. I will recommend you to anyone who wants a new vehicle. Thank you very much.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It's really good service and parts

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and affordable with a good cup of coffee while I waited

Report a concern   January 29, 2026 — Rated 10 out of 10 by Alvin Bright Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don Franklin is your go-to business for new & used vehicles. A very reputable and trustworthy business. All associates and technicians are knowledgeable. They provide you with clear information about what needs to be addressed about the vehicle, honest advice and treats your car like their own. Each visit is followed up with a email ensuring your satisfaction at the visit.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great products and good services

Report a concern   January 29, 2026 — Rated 9 out of 10 by Kenneth Greer Don Franklin Somerset KIA Sales
What do you like about our products and services?

I talked with Cindy because Charles was not there anymore. But she was professional, courteous, and very knowledgeable about the vehicles on the lot

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good and fast service

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Convenient and easy to work with. Zero sales pressure!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

I like your people at London very well

They good people skills

Toyota Corbin been good also on my Toyota service

Thank you

Report a concern   January 29, 2026 — Rated 10 out of 10 by Brudus Burton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everthing is great with service and the people that work there

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Accessibility and good service and friendly

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick oil change
Very thorough check of all fluids wipers tires etc

Report a concern   January 29, 2026 — Rated 10 out of 10 by Sheena Woodall Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick reliable service friendly staff answered all my questions

Report a concern   January 29, 2026 — Rated 10 out of 10 by Sammie Bertram Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff that does a great job keeping you informed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient

Report a concern   January 29, 2026 — Rated 10 out of 10 by O.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I love my suv. Had no trouble getting what I wanted. Trey is awesome. I loved the whole experience

Report a concern   January 29, 2026 — Rated 9 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was friendly and helpful

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Was very quick and professional

Report a concern   January 29, 2026 — Rated 10 out of 10 by Terry Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely service

Report a concern   January 29, 2026 — Rated 10 out of 10 by James Flanery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a great experience with friendly employees and great service.

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service has been unmatched on my last 2purchases. GM products are vehicles I have drove for years always been reliable. The salesman Kyle Young was off the charts.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Doug Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We have always had good service and reasonable amount of wait times for the services we have had performed. The staff are always helpful and not pushy trying too sell more service than needed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Location

Report a concern   January 28, 2026 — Rated 10 out of 10 by F.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle is great to work with!

Report a concern   January 28, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service. Wait time was very reasonable! price for maintenance of vehicle was reasonable. will come again.

Report a concern   January 28, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have my 2nd Sportage and I love it. I drove the first one for 8 years and gave it to my husband to drive.

I bought a hybrid this time and I'm really happy with it.

When I come in for any kind of service the people are great!!

Report a concern   January 28, 2026 — Rated 10 out of 10 by Betty Crouch Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and friendly service.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Debbie Cook Don Franklin Somerset KIA Sales
What do you like about our products and services?

salesmen go above and beyond to help and keep going back to Don Franklin family


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