Customer Testimonials
Great
The staff is very attentive from the moment you get on the lot they’re very pleasant and friendly and knowledgeable. The car tester was a beautiful car and I wish I could’ve bought it from start to finish. It was a very good experience.
Very reliable and the service is excellent
Kia products have advanced so much over the years and are really making head turners these days with great safety and technology!
I was approved for our transit with Zachary
After long trip we decided to wait . This guy Zachary went past and above what was expected of him .
They have created a family atmosphere and treat everyone like a member of the family.
Our experience in buying our GMC Sierra was awesome. Our salesman, Mike Prewitt, was
Very helpful and a pleasure to work with.
Easy to use and work with
Everything was great!
Service is thorough
Excellent customer service. The service team is always helpful and easy to work with.
Rick was very transparent throughout the process of purchasing my vehicle. He went above and beyond to give me the best deal and find the vehicle I loved. Rick created a calm yet friendly and supportive atmosphere throughout our journey. He even drove us around the lot on the golf cart to the vehicles we were interested in. We appreciated the water offered to us as well, considering the day was especially hot! I would definitely recommend family and friends to Don Franklin Ford in London and refer them to Rick Fitzgerald for their purchase.
Work is done quickly and correctly. Employees are a pleasure to deal with. We will never use any other auto dealership.
service is excellent
Awesome
Trey, Ralph and the whole team truly care about their customers. It doesn’t matter who you come in contact with, they treat you like family!
Fast and easy service. Very kind
So far everything
Service is always great there, the techs are very knowledgeable and always make the best recommendations for my vehicle. Didn’t have to wait all day for my service to be completed either. Great staff and even better service!
Friendly service.
Friendliest people and very helpful
Friendly fast service
Worked with us on a payment and very knowledgeable
Service and sales especially Tanner
Our sale rep was fabulous. And the finance manager was incredibly helpful.
Jacob in the service department is very informative about everything and great to work with
I love how everybody pitches in to make sure you are getting the best care you can get.
Well it’s a ford dealer. The friendly knowledgeable staff.
They help you find what you need. The service dept. keeps keep it in top condition.
Timely