Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is friendly and nice
Report a concern   March 9, 2026 — Rated 9 out of 10 by L.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly, fast and efficient.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Asher Don Franklin London Ford - Service
What do you like about our products and services?

The service the staff is always friendly and willing to help with answering questions as far the product I’ve always been a Chevy person until couple years ago I bought my first mustang an I love it it’s a nice car I like the way it handles an runs real good which I still have my Camaro but I like driving the mustang more

Report a concern   March 9, 2026 — Rated 10 out of 10 by Ramona Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Integrity, service, always kind and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like my frontier the service dept really take care of me. I would definitely look into trading up in a few years.
Report a concern   March 9, 2026 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was quick and professional

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very Nice & To point ! They Help Me Find out what was wrong with my jeep ! Fast Service!
Really Reliable & Respectful!

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was easy to understand and quick.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick. People made it easy.

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Everything is always great and the service people are awesome! We buy all our vehicles there!

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and nice

Report a concern   March 9, 2026 — Rated 10 out of 10 by Rheta Lyddane Don Franklin Bardstown - Service
What do you like about our products and services?

Was able to drop car off to be checked out and received a call back next day with problem and solution.
Report a concern   March 9, 2026 — Rated 10 out of 10 by C.J. Don Franklin Bardstown - Service
What do you like about our products and services?

I enjoy not having to make an appointment!
Report a concern   March 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very Friendly and consider them as close as friends

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products and do good work

Report a concern   March 9, 2026 — Rated 9 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always takes care of my vehicle issues!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Lawrence Poff Don Franklin Russell Springs Service
What do you like about our products and services?

Nice people to deal with and service is outstanding and professional always getting my business

Report a concern   March 9, 2026 — Rated 10 out of 10 by Stanley Steamer Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful staff
Report a concern   March 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and on time appointments

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, dependable service!
Report a concern   March 9, 2026 — Rated 9 out of 10 by Phillip Laclair Don Franklin Russell Springs Service
What do you like about our products and services?

Service was good and people answered the phone and got in promptly

Report a concern   March 9, 2026 — Rated 10 out of 10 by G.K. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very informative and honest but needs to call more to customer

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nothing

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.Q. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick service
Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Lasley Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service was good

Report a concern   March 9, 2026 — Rated 9 out of 10 by Kathleen Blake Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service. I do request for a car wash after my oils change, tire rotation but that was not an option that day.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and did great service.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Berry Gribbins Don Franklin Russell Springs Service
What do you like about our products and services?

This dealership is one of the best out of all the Don Franklin dealerships and takes care of me and my vehicles in efficient time!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Barry Wheat Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The way it looks and the way it rides. As for the services they were very good, the salesman and general manager were very friendly and very helpful. Thanks a lot.

Report a concern   March 9, 2026 — Rated 10 out of 10 by G.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It easy to drop off and pickup and it always smooth


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