Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always so helpful and efficient. The wait is never long

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Shirt wait time& very polite….

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was awesome

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and friendly service.

Report a concern   November 7, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was pleased with warm and friendly staff the product was presented buyable
I am ready to buy but I am unsure what I want

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff very nice. Scheduling was easy.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Etta Couch Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love my new truck. Great selection.awesome people to work with from start to finish. Donavan and the entire team are awesome

Report a concern   November 7, 2025 — Rated 10 out of 10 by Margie White Don Franklin Monticello Service
What do you like about our products and services?

Very nice

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Durability and style.

Report a concern   November 7, 2025 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Got window trim replaced under warranty

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.C. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Easy to work with and very friendly.

Report a concern   November 7, 2025 — Rated 10 out of 10 by N.T. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Toyota is reliable! The service there is always the best

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.H. Don Franklin Bardstown - Service
What do you like about our products and services?

The ability to walk in and receive fast friendly high-quality auto service is a big benefit here.

Report a concern   November 7, 2025 — Rated 10 out of 10 by G.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I appreciated the friendly staff and the respect, knowledge and helpfulness.

Report a concern   November 7, 2025 — Rated 9 out of 10 by R.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly sales associates and good selection

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The staff is very friendly and proficient. It was a pleasure doing business with them.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Gary Meacham Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service done a great job. Nice and friendly

Report a concern   November 7, 2025 — Rated 10 out of 10 by George Snyder Don Franklin Monticello Service
What do you like about our products and services?

Like versatility of a jeep. DF service always top notch with great service techs. Never had a bad experience at DF. Have purchased three vehicles from the dealership and will continue to do business with DF Monticello.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.T.J. Don Franklin Ford - Service
What do you like about our products and services?

on time, and thourgh.

Report a concern   November 7, 2025 — Rated 9 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

I really like the service and the people are nice to me

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Didn’t have to wait long

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

So far I like the GMC trucks I'm looking about buying a 6.6 gas engine non turbo, 10 speed Allison transmission, 4 X4, crew cab, middle size bed, 2500, color metallic red, metallic silver,or metallic blue. GPS. These are some of the options I'll be looking for. I would like a brochure on these trucks with the options that are available. I have a Ford F-150 that is loaded, it's a crew cab, 302 engine, 10 speed automatic, short bed, 4x4, 36 gallon gas tank, GPS, Bluetooth, paint matching fiberglass bed cover, 70,000 miles nothing wrong with it. Non-smoker, no pets.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Sales team is great

Report a concern   November 7, 2025 — Rated 10 out of 10 by Ernestine Northcutt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The products are high quality. The people are very friendly and very helpful.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Delbert Proffitt Don Franklin Somerset KIA Service
What do you like about our products and services?

You treat people like that they are family and STAND BEHIND WHAT YOU SELL IF I COULD AFFRORD TO BUY A NEW CAR I'D GET IT FROM YOU ALL for all YOUR SERVICE AND THOSE THAT WORK FOR YOU ARE GREAT, 💯 AND THANK YOU ALL ,DEL PROFFITT

Report a concern   November 7, 2025 — Rated 10 out of 10 by Brian Davis Don Franklin Ford - Service
What do you like about our products and services?

Great service!

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service dept. is very knowledgeable and very curteous.

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

We've bought a number of vehicles from you and always are treated well for purchase and service!!! Everyone kind and helpful

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Outstanding service

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Nice people!!
Not as nice as when they used to return my vehicle to me at work, but I appreciate you all the same!


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