Customer Testimonials
I trust the service there. Like the employees at Don Franklin.
Treat great the one at the desk was very professional
That they are friendly and fast . They do what they say they’ll do in a timely manner.
Services there is great!! Very friendly people
Service was professional and efficient.
It’s quick and easy
Timely service! I generally wait for my vehicle and I have never been disappointed! I have never had service anywhere else! I have been totally satisfied!
The quick and fast service with respectful employees
Easy to get scheduled in for an appointment and they get you out on a timely basis
I can’t say enough good things about the Don Franklin Lincoln Service Department. Every time I’ve brought my vehicle in, they’ve been professional, honest, and incredibly easy to work with. They communicate clearly about what’s going on with your car, never make you feel rushed, and actually take the time to explain what they’re doing and why.
The staff is friendly from the moment you walk in, and the technicians truly know their stuff—you can tell they take pride in doing the job right the first time. My service was done quicker than expected, and the whole experience was smooth from start to finish.
If you’re looking for a service department you can trust, I genuinely recommend Don Franklin Lincoln. They’ve earned a customer for life!
Excellent communication
Excellent customer service
My car seems to be a good product.. customer service has been good.
Prompt service and given complete details of what the vehicle was serviced for.
Salesman josh was great to work with. Friendly and did not pressure me into buying anything. The financing department was also very friendly and smooth process.
Affordable
They always try to get you in as soon as they can
Great service
Everyone has been great. I have been treated with respect and friendliness every time. You have awesome people working for your dealership.
Love the friendly people at both stores I’ve been to, highly recommend over any other Auto dealer..of any brand.
Everyone was friendly and helpful.
The lady the answered the phone was super friendly and helpful and the guys in the service department are always friendly and very helpful if I have any questions
Reliable, honest service.
Got me right in,diagnosed and ordered parts and had me going all in same week
Everything was great
Easy to deal with and close to home.
Very friendly great place
Friendly and can ask any question or concerns you may have
I love my blue Kia K5 Sport
Fast and courteous service