Customer Testimonials
Amazing customer service
Very good customer service. Alexis is knowledgeable, helpful, and explains processes well. Got me in and out.
I called the day I needed my oil changed they got me in the same day! I dropped my vehicle off they had it done within a hour and I was ready to go!
Everyone is sincere, friendly and make the customer experience the best I have ever had
Excellent service, knowledgeable staff.
Lots of vehicles and great service department
A great place to do business with, very personal and friendly!
Great service from Curtis,Ross and Tom in service.
They made sure it was fixed right and were great people to work with.
It was fast and reasonably priced.Work for Walmart so I have always used them but won’t be going back there.Will definitely recommend Don Franklin to others.
The vehicle experience that I have encountered with the Don Franklin Group has been very positive, from purchasing to service. The staff are professional and knowledgeable, as well as courteous and friendly. I would recommend Don Franklin Auto to anyone seeking a quality vehicle and great service.
Chad was so genuinely friendly and authentic. It was a cash deal and he guided us with great calm. He’s a champion. I’m a retired teacher and Scott is a writer. Never once did we feel pressured. Chad was a master listener. His demeanor made for such a smooth transaction.
I plan to bring my son to see Chad when he comes in from Maine in early November for another kind experience. Lindsey was also wonderful and we are so pleased. Scott Lakes is the driver. I was honored to buy the 2024 Santa Cruz. We will certainly be back. Sincere thanks to all of you.
Friendly and helpful
Good service nice people
Seth
Our salesman Marc Anderson was fabulous to work with. I’m normally on edge when having to deal with car dealerships but Marc made our experience very satisfying and he was upfront and very honest with everything. Quite frankly, he’s the best salesman I’ve ever worked with in my 66 years of life. I didn’t think I’d ever be able to enjoy buying a new vehicle because of past experiences. Im glad Marc was there and I’ll seek him out if ever I buy another vehicle
Like that you had a big Inventory. Everyone is as very helpful. Never felt rushed or pressured. Overall great experience
The staff is always friendly
Reliable, and knowledgeable
Always on time.
It was very nice they done me will and fast the man at the desk got me in I thank all of the ones that did it for me
This was the best car buying experience I’ve ever had! I highly recommend Don Franklin and Greg Long! 10/10
Very friendly and know what they are doing. Not too long of a wait.
I bought a 2019 Hyundai Santa Fe from Don Franklin Hyundai in Lexington KY. I have had zero problems with the car. Everyone has been very nice and helpful whenever I have had to come in for service.
Very professional!
Always friendly and quick.
Friendly and quick
Your dealership service department does a great job, on time, and they’re always concerned with doing things right.
Fast friendly service!!
Larry is A number 1 to deal with!