Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Greg Mcnear Don Franklin Campbellsville Service Department
What do you like about our products and services?

Best service and friendly people, I bought my car there new and they have always taken care of it

Report a concern   July 6, 2026 — Rated 10 out of 10 by William Lambert Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment.

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

That Name removed in the bodyshop at glasgow is an outstanding young man. Very knowledgeable and gracious

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of service appointments!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

They know what they’re doing, I can analyze the problem and fix the issue.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kimberly Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff very knowledgeable

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Gets job done

Report a concern   July 6, 2026 — Rated 10 out of 10 by F.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like Nissan’s in general. I really liked my sales person! She was great and sweet and absolutely the best with us.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Sheilah Wells Don Franklin Bardstown - Service
What do you like about our products and services?

I love the service I receive. They’re always ready to help me with my car maintenance needs and all done for a fair price. Most times, my car is returned to me freshly washed which is always a nice surprise.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Steven Cundiff Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin has always given me tremendous service on both my vehicles. Anytime I call, they can get me in. I have made several good friends there. They are the best!

Report a concern   July 6, 2026 — Rated 10 out of 10 by G.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was so nice!

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly, professional, and honest service. One of the few auto dealerships I’ve done business with where when I finished the transaction I didn’t want to go home and take a shower.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kathy Boswell Don Franklin Burkesville Service Department
What do you like about our products and services?

Very reliable and dependable. Everyone is very polite and friendly.

Report a concern   July 6, 2026 — Rated 9 out of 10 by S.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Met. Bennie

Report a concern   July 6, 2026 — Rated 10 out of 10 by Laura Posey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service with unbeatable prices.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I like everything about the truck. Cody Issacs is a great salesman and all the people at the dealership were very friendly too. I feel like we got a great deal on the trade in 392 scat pack. And the 2 rebates were unbelievable. I could not pass up the hemi Laramie 1500 it’s just in believable the deal we got from Don Franklin in Corbin Ky. Thanks CODY ISAACS and Everyone involved in the deal. First name removed H.Last name removed. CORBIN KY 🇺🇸👍✅💥

Report a concern   July 6, 2026 — Rated 10 out of 10 by Nicole Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the way my husband and I were treated during the buying process. We were treated with respect. Everyone was very nice and professional.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was nice and professional

Report a concern   July 6, 2026 — Rated 10 out of 10 by Robert Sams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with and will work with you to fit your needs. Very happy with my recent purchase!

Report a concern   July 6, 2026 — Rated 9 out of 10 by R.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The variety amd the professionalism amd knowledge of our salesman.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love it all

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Don't Have to wait that long,it's reasonable really like the service

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Well for starters the products are top-notch backed by a guarantee the service is always good and done in a very timely manner the service team is excellent I will not be going anywhere else for a vehicle

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.Y. Don Franklin Burkesville Service Department
What do you like about our products and services?

They get you in and out.. you don’t have to sit and wait all day. They are super nice and very good people to work with. Highly recommend to anyone.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Dana Waters Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We absolutely loved Ransom our sales man. We liked the opportunity to test drive without a sales person. The trade in offer on existing vehicle was well below the average range which was disappointing.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Y

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bruce Roy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service and great product!!!

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very quick service! Everyone was wonderful!

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful service.


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