Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love a Chevy product
I’ve always driven chevy

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are quick

Report a concern   March 12, 2026 — Rated 9 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast

Report a concern   March 12, 2026 — Rated 10 out of 10 by Doug Nowak Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have to bring it there for the warranty.

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Certified warranties

Report a concern   March 12, 2026 — Rated 10 out of 10 by Arzella Hampton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly!

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The Service Department was great. Couldn’t nicer or more professional.

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

The people are very nice. I don’t like the way you pull into the service area. It’s not very easy to see what you need to do. After you learn to pull into the bay it’s ok.

Report a concern   March 12, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far, the service has been consistantly courteous and reliable. I feel my vehicle has been well cared for by the service department and I haven't felt pressured into anything unnecessary.

Report a concern   March 12, 2026 — Rated 10 out of 10 by F.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Quick service!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Randall Barnes Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice people and everything was thorough and the best service ever

Report a concern   March 12, 2026 — Rated 10 out of 10 by Mary Woodward Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was wonderful. Low pressure sales representative who immediately earned our trust. I dreaded looking at cars thinking an obnoxious sales person would follow and pepper us with questions. MJ showed me what I liked, answered my questions and made us feel good about the trade-in and subsequent purchase of a new vehicle.

Report a concern   March 12, 2026 — Rated 10 out of 10 by I.D. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

They were very helpful and great to work with!

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Sale agent was great very knowledge and friendly. The financial aspect was very fast and good Lee was great

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is a great salesman and lance wade is a pleasure to deal with

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality, efficiency, everyone is always friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by April Nimmo Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Tanner always does a wonderful job.

Report a concern   March 12, 2026 — Rated 10 out of 10 by James Bogacki Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Has a great selection to choose from! They are very polite and will work with you with any needs. Demetrius specifically was a very down to earth person who truly cares about doing right by the customer. Issac is also a fantastic financial rep there. I would recommend recommend Don Franklin 10/10 times. If you or anyone you know needs a car, please dont hesitate to make them your first priority. I promise you won't be disappointed!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and quick and efficient

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Was fast and easy online process. Also the staff at the Corbin Toyota are absolutely fantastic and has A+ customer service skills.

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and reasonably priced

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Best automotive service experience I've ever had.
I would highly recommend.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Respect the customer

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

All the staff are friendly, knowledgeable and professional.

Report a concern   March 12, 2026 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Its friendly. Jennifer was very helpful and patient with me.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Location close to home. Very convenient!


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