Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Made the phone call to get an appointment made for a service light. The staff was eager to help me get my vehicle back to a safe operating position. They were on time as they had said on the phone and had given me a phone call as soon as they had diagnosed and fixed the issue. Couldn’t be more pleased with the service that was provided. I will definitely be a returning customer.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kathy Ray Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional friendly detailed about your service and do the service the right the first time
I have been coming to Don Franklin for the years to get my vehicle serviced .

Report a concern   July 6, 2026 — Rated 10 out of 10 by John Wheeler Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff. Very attentive and remember your name.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Good people

Report a concern   July 6, 2026 — Rated 9 out of 10 by R.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

I get in and out fast

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The 1500ram HEMI Laramie is the 4th hemi vehicle I’ve bought new . I’ve have had a charger, a rumble bee, a scar pack 392 etc!! Top shelf vehicles. That’s why I buy dodges. Not 1 time I have had to put one in the dealers shop. I’m so glad they they brought the hemi back. If not I probably would not purchased the one I just bought. I drove it to nickolasville to visit my daughter and son n law for the 4 th holiday. They loved it too. My daughter has a black hellcat. She said she learned from me growing up that the dodge hemi is the way to go. Like father like daughter 😀. Her husband said he had been planning to buy one just like mine but he was going to buy the new gray color not white like mine. So my family are dodge lover’s .Cody Issacs is a great salesperson and we trust him. Everyone at the dealership were nice and helpful. ( GREAT PEOPLE ) I have told other family members about the special deal we got. Proud RAM owner. First name removed H. Last name removed. CORBIN KY 🇺🇸👍

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast friendly service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jeffrey Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

Quick, friendly and affordable service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Troy Thomas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very knowledgeable and helpful associates they go above and beyond to help you get what you’re looking for I would highly recommend Don Franklin to all my family and friends I will definitely be a repeat customer O wait I already am

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jeremy Newell Don Franklin Burkesville Sales
What do you like about our products and services?

I like chevrolet and the team in Burkesville has always been good to me and my family. Whether it's maintenance work or buying another vehicle. They have been willing to do the work.

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Seem to be on point and didn’t have to wait long for the service to be completed.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is super helpful and very professional! Was eager to answer all my questions!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melinda Wright Don Franklin Russell Springs Service
What do you like about our products and services?

Customer service was great and everything was completed in a timely manner.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was fast. Waiting area was comfortable.

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Pretty good selection of cars in the lot

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The people are friendly and very helpful when you asks question about your vehicle.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kenneth Taylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

I enjoyed it now the car is nice and now everybody there was nice to us

Report a concern   July 6, 2026 — Rated 10 out of 10 by Charles Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to work with always have the vehicle Iam looking for.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and not overbearing.

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Fast friendly staff

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Done a great job, schedule right on time, make you feel very comfortable , very nice help in every way, ask about finding a part and 4 people were on it, very pleased

Report a concern   July 6, 2026 — Rated 10 out of 10 by Perry Reeder Don Franklin Auto
What do you like about our products and services?

Always have what we ask for. Friendly sales family make everything easy.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melanie Goodin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service.

Report a concern   July 6, 2026 — Rated 9 out of 10 by J.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Austin was amazing, he cared what I was looking for and worked hard to make sure I got what I wanted. He was kind and carried on a conversation with us while we waited. He was all around awesome.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great

Report a concern   July 6, 2026 — Rated 9 out of 10 by Billy Tillett Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient location

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.J. Don Franklin Bardstown - Service
What do you like about our products and services?

I appreciate the friendliness of all the staff, also how they keep me updated on the progress of work being done on my vehicle.

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Service was amazing! Steve and Big Jon were absolutely amazing. I was in a pretty much no help situation and they found a way super happy God lead me to them and they were able to help beyond my wildest dreams.


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