Customer Testimonials
Fast and everyone so nice
Went to dealership to repair key fob for my 2014Dodge truck with 200,000 miles that I purchased from Dale 12 years ago. Didnt have intentions of buying a truck. We drove this 2023 Dodge truck to pool room for lunch for cheeseburgers and before I came back to Somerset, I owned the Dodge truck . Along with 3 other employees, we ate the cheeseburgers there in the showroom.
I was treated very well and feel that I got a reasonable deal on the truck. My age is 72 and hope I am able to put 200,000 miles on this one. Dale, Prentice, Rutherford, and the nice lady where I paid for truck treated me great . Good team!!!
Fast, friendly, nice place to wait!
Fair honest reliable service performed on my vehicle
Excellent service.
Friendly, not pushy
Friendly service and helpful associates
Everything
No pressure to purchase products is good.
I feel like the workers are very knowledgeable in regards to service of my vehicle
Products - Ford has given me 35 years of very good cars. And Don Franklin have proven to be several cuts above in providing customer service. I would recommend them to all.
Great service
Timely
I like a Toyota. The salesman was very helpful.
Great quality automobiles and great service before and after the sale.
Very fast and proficient with my oil change, I need my vehicle done at a certain time and they exceeded my expectations
I had a chevy truck for 40 plus years.
Only think I miss is the quality that chevy had years ago.
My salesperson Andrew was awesome to deal with and Bobby Johnson also.
Service with DonFranklin has always been great for me.
I'd recommend anyone to go visit them.
The service riders are always outstanding and the product from GM is always good
Ivan was helpful
Appreciate the courtesy and accommodation given by service advisor Jarrett Whitlock. Service techs do good work.
Customer service
Friendly and prompt work.
Service very professional and was very quick
Service department has always been courteous and helpful. I have never felt pressured or felt they ever
Tried to do services that were not necessary.
It's good service.
Chris is a very nice employee you at Franklin auto are lucky to have him in your employment he explained everything when we are ready to get a new car truck we will ask for him to handle our buisness
The service people were so nice , and was in and out in about 1hour…th the waiting was very nice
Easy drop off
Excellent
Friendly and informative.
Excellent services, wonderful attendance, and affordable costs.