Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 5, 2026 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

GREAT SERVICE TEAM!

Report a concern   January 5, 2026 — Rated 10 out of 10 by M.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was great. Staff was friendly and answered all of my questions.

Report a concern   January 4, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Was in for an oil change. Got us in on time and was done promptly.

Report a concern   January 4, 2026 — Rated 9 out of 10 by A.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The vehicle was what I was looking for. The salespeople were kind and informative.

Report a concern   January 4, 2026 — Rated 10 out of 10 by T.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very fast service, and keeps you informed of the needs and costs.

Report a concern   January 4, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service was excellent and all the employees were friendly and explained everything in a very friendly way!!

Report a concern   January 4, 2026 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

to much money mr george

Report a concern   January 4, 2026 — Rated 10 out of 10 by Mary Shelton Don Franklin Somerset KIA Service
What do you like about our products and services?

I love it everyone there does what they can to help you in anyway they can they are realy caring and they do what they can to help you if they don't know how to help they find some one that can

Report a concern   January 4, 2026 — Rated 10 out of 10 by Timothy Crouch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very pleasant and happy to see you.

Report a concern   January 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick service and efficient

Report a concern   January 4, 2026 — Rated 10 out of 10 by B.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly and nice people working there. They work with you to get payment where you need it.

Report a concern   January 4, 2026 — Rated 10 out of 10 by D.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and polite service from sales to car service.

Report a concern   January 3, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was very polite and kept you up to date on everything

Report a concern   January 3, 2026 — Rated 10 out of 10 by Christy And Kevin Ellis Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very smooth process in purchasing a car. No pressure and the car buying process explained very well. Very friendly staff. Working with Random was a great experience.

Report a concern   January 3, 2026 — Rated 10 out of 10 by J.O. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

When we call and schedule service we are given date and time, after four years we have had no long wait times, this was not our experience with our previous Toyota dealership.

Report a concern   January 3, 2026 — Rated 10 out of 10 by M.T. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very professional and timely manner.

Report a concern   January 3, 2026 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly fast and courteous

Report a concern   January 3, 2026 — Rated 9 out of 10 by Jimmy Curry Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff and easy to work with, very welcoming

Report a concern   January 3, 2026 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful Staff. Excellent service in a reasonable amount of time. Completely satisfied.

Report a concern   January 3, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

For me it’s the people that work in the service department. They are knowledgeable, experienced and above they are kind and courtesies. Give them a promotion or time off award. Thank you!

Report a concern   January 3, 2026 — Rated 10 out of 10 by David Hanley Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

The sales pepole. Most of all Karen ausom guy

Report a concern   January 3, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always been prompt with service and willing to work with my schedule. Great people

Report a concern   January 3, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Andy was very helpful and everyone was so nice

Report a concern   January 3, 2026 — Rated 10 out of 10 by S.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everything

Report a concern   January 3, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Thank you for a great experience. Rick was amazing. Everyone was very helpful and attentive to our needs.
We definitely will be back.

Report a concern   January 3, 2026 — Rated 10 out of 10 by Teresa Lawler Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very professional and friendly staff.

Report a concern   January 3, 2026 — Rated 10 out of 10 by Josh Tolar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff is great. That guy Dawson and his brother Alex are the bomb dot com diggity. I’d give them a raise or just hand the keys over for the dealership to them they deserve it!

Report a concern   January 3, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service department is great and can get your vehicle in and out when it is convenient for you .they always do great work .

Report a concern   January 3, 2026 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule

Report a concern   January 3, 2026 — Rated 10 out of 10 by C.B. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Nice, straight to the point, knew an appropriate time to respect objections and preserve a long lasting reputation with the community.


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