Customer Testimonials
They got me in quick and had my car fixed by the next day! And got me into a rental while it was being worked on!
Service Personnel very helpful.
Friendly staff and fast service!
Good choices
Extremely kind and welcoming staff. Doug and April are wonderful at the Service Desk. I was blessed to have been a customer of theirs.
Quick, friendly and reliable service! Great sales person! I always refer Frankie England to any referrals I have..
Service is always spot on and reasonably priced. Dealership in general is always ready to make you a priority when you come in the door without trying to over sell you.
Very great service and very quick and helpful employees
Very friendly, very knowledgeable
Customer Service Reps are very friendly & knowledgeable, comfortable area for waiting and always pleased with service outcome.
Everyone is so nice!!
Our sales guy, Ty was the absolute best. We ended up coming back 2 weeks later and bought a brand new truck from him as well. Will definitely recommend and come back.
Good service
Quick professional service with friendly atmosphere
I came in for routine maintenance. My engine light had come on the night befit. I was told the cost of running a check and agreed. My door to the gas cap wouldn’t open. When they fixed that, the engine light went off. No need for the test which is high for a senior citizen :). Also two filters needed to be changed. Asked my permission before they did I could not be more pleased!!!
Don Franklin employees are very friendly and knowledgeable.
Service is always prompt and high quality
Efficiency and reliability
Employees.
Good and fast
So efficient and polite! I’ve never had better service anywhere!
Fast friendly service, easy to make an appointment.
The Columbia ford was no hassle laid back
Very nice and helpful with my questions and does not charge for something you don’t need.
How friendly and accommodating Jennifer and the whole team are! I love how quickly they work me in and no judgement when I don’t get the add on’s. Always explaining things throughly.
Friendly staff
N/A
I bought a 2025 Rav4 Donnie Hibbard. Very pleased with everything if it was not for the money
I would say I had a good time.
He found me a car in my price range
Andre in the sales department was very responsive and helpful.
Like the Ford products! Have had some issues with service.