Customer Testimonials
When looking I had no intentions of buying but Bobby Roberts made everything so seamlessly easy how could I not!!
The Elizabethtown location for Don Franklin has very friendly and efficient employees pleasure to do business with
Love my new car everyone there very nice
Bumper to bumper power train and oil service package. Also I like the use of auto pay plus!
People are super there.
It was speedy and the Jennifer is always nice.
Every time I call with a problem with my Chrysler 200 they always try their best to get me in and back on the road quickly.
Very friendly and a great interaction everytime. Was super helpful, identified the problems, and not only told me but went in depth on what the problem was and what it causes.
The entire staff was welcoming, professional, and we did not feel pressured to make a purchase. I appreciated that the team worked with us with our financial needs and abilities. Alec was very patient and thorough throughout the process.
Everyone that works in the Bowling Green office is PHENOMENAL! I’ve never experienced such great service and hospitality and not to mention it seems like a great work environment. Everyone was so nice and fun! They made a customer for laugh from me! Trey was awesome to work with and was super responsive and great overall. Ralph was outstanding as well as he pointed out something that benefited me and saved me money! He didn’t have to do that but his honesty was appreciated. Will recommend Don Franklin to everyone I know!
Good communication.
Don Franklin Used London provided me a great deal! The whole process was seamless .
Harley did a good job, very friendly
Great service and bumper to bumper coverage. Would highly recommend Don Franklin to others.
The service department is always prompt , always taking my vehicle in within minutes of arrival.
We love our vehicle and the salesman Adam Hill was great if we another vehicle he will be our salesman
Friendly service and the staff will help you
Great people
Quick and efficient. Friendly.
They are quick to get my vehicle in and do what needs to be done , very pleased.
I like that i can get in pretty quick when call gor an appointment and most of the time its not a long wait. Would be nice if.its a longer appointment if they offered those who travel an hour for the service a courtesy car or something so they may be able.to go eat while they wait.
Service, they work with your schedule to get you in
Friendly service and personal and professional attitude of staff.
Friendly workers and great cars! I love my Jeep.
Job well done.
Excellent inventory and wonderful sales and finance staff.
Amazing service and super nice people
They service my car without having an appointment far in advance and get me back on the road quickly. The staff is friendly and keeps me current on maintenance.
I can just bring it in at my time and get the truck serviced to the car or the other car serviced very reasonable price always a very good job. Thank you so much.
I trust my salesperson