Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 26, 2025 — Rated 10 out of 10 by P.D. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great service

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Services were quick and reasonable and needed repairs were recommended

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always helpful

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good dependable vehicle

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice clean facility

Report a concern   September 26, 2025 — Rated 10 out of 10 by L.C. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Availability of inventory. Friendly service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by H.S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Communication was excellent

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great friendly service people. Easy to get your appointment.

Report a concern   September 26, 2025 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone very prompt with appointments.

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.V. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Products are very dependable and excellent service. That is why we drive from Louisville to have our cars serviced

Report a concern   September 26, 2025 — Rated 10 out of 10 by Linda Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always friendly and reassures me when I ask questions about my vehicle. Thank you

Report a concern   September 26, 2025 — Rated 10 out of 10 by K.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Excellent service and vechile

Report a concern   September 26, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everyone is very nice and efficient, they do their best to make sure your problem is solved in a timely manner

Report a concern   September 26, 2025 — Rated 10 out of 10 by Kasey Williams-Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Returning my car after oil change was immaculate thank you again!

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, courteous, quick service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Morton Logan Don Franklin Russell Springs Service
What do you like about our products and services?

I was treated like a “forever” customer even though I was there from out of town and due to a breakdown on the interstate. I am very satisfied with the service received and the wonderful treatment from your service writer and service received . I will definitely check your website and inventory when entering the market for a new vehicle. Thank you

Report a concern   September 26, 2025 — Rated 10 out of 10 by Teresa Tobin Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service dept .

Report a concern   September 26, 2025 — Rated 9 out of 10 by G.H. Don Franklin Burkesville Service Department
What do you like about our products and services?

The service is good
The waiting room while service is being performed is clean and comfortable
I really like the appointment system

The thing I don’t understand stand is the popcorn machine is always empty

Report a concern   September 26, 2025 — Rated 10 out of 10 by G.O.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Not a long wait, and service is very good, as are the employees. Very personable

Report a concern   September 26, 2025 — Rated 10 out of 10 by Susan Judd Don Franklin Somerset KIA Service
What do you like about our products and services?

Quik, accurate service. Quality products.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It was quick and they always explain what they do in the service. I’ve used them for the last 9 years and have been very happy with the service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

I really like ford products and your service is very professional and courtious

Report a concern   September 26, 2025 — Rated 10 out of 10 by Karen Maxfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and quality service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Very well mannered and service has been excellent. I would highly recommend this dealership to anyone. I started out getting my truck serviced there and I bought a car from them since.

Report a concern   September 26, 2025 — Rated 10 out of 10 by L.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick at getting the car serviced.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Gary Owens Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, courteous, and efficient service. The customer waiting area is very nice. The follow-up calls show you want the customer to be satisfied with the service. The only complaint I have is having to pay a fee to use my credit card.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.R. Don Franklin Ford - Service
What do you like about our products and services?

Great quick service for my issue

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.G. Don Franklin Monticello Service
What do you like about our products and services?

Great service!

Report a concern   September 26, 2025 — Rated 10 out of 10 by G.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service manager Gary and also Blake are awesome. Very friendly. Wouldn't trust my vehicle to anyone else

Report a concern   September 26, 2025 — Rated 10 out of 10 by K.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service


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