Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Trey was great to work with!

Report a concern   March 2, 2026 — Rated 9 out of 10 by T.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt, courteous, and went beyond to ensure that I was satisfied.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and done right..Nice waiting area..Service staff very professional..

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranty, Price, technology, fuel efficiency.

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great professional service.

Report a concern   March 1, 2026 — Rated 9 out of 10 by T.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with, great customer service

Report a concern   March 1, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff is always great and very helpful!

Report a concern   March 1, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All top quality!

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Came in for warranty maintenance all the staff were extremely helpful and nice they answered all our questions we had. Maintenance crew were quick and explained everything very clearly. While we were waiting Lou (sales rep) walked us through all the features on our vehicle he was very friendly and outgoing. Would highly recommend.

Report a concern   March 1, 2026 — Rated 10 out of 10 by G.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff

Report a concern   March 1, 2026 — Rated 10 out of 10 by E.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

They do an excellent job taking care of my vehicles.

Report a concern   March 1, 2026 — Rated 10 out of 10 by W.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Having a big selection with all of the dealerships

Report a concern   March 1, 2026 — Rated 10 out of 10 by Byron Sanders Don Franklin Ford - Service
What do you like about our products and services?

Service u can count on . And will go the extra mile for you!

Report a concern   March 1, 2026 — Rated 10 out of 10 by K.E. Don Franklin Auto
What do you like about our products and services?

Very courteous and prompt

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service department has easy online scheduling. Employees are polite and helpful.
The waiting area and nearby bathrooms have always been clean and comfortable. They even have gluten free snack options!

Report a concern   March 1, 2026 — Rated 9 out of 10 by L.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have a Kia and like it so I use the dealership

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is always friendly and willing to help. I absolutely love my vehicle purchase from there!

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Giveaways

Report a concern   February 28, 2026 — Rated 10 out of 10 by Susan Shively Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very courteous and helpful; able to accommodate last minute oil change and tire rotation.

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Boggs Don Franklin London Ford - Service
What do you like about our products and services?

I like that every time I’m there, I get what I pay for. It’s also a plus that I can see my vehicle through the glass and can see stages of the process as they happen. Each person I’ve dealt with, I feel comfortable talking to them and asking any questions I have. The bottom line for me is, I’m comfortable that my trust is not misplaced.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Amy Carmer Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service team is excellent. Very friendly and personable.

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is great!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sharon Shoemaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I've bought 3 cars from this dealership and have had a good experience each time

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great staff, especially buck and the check in guys

Report a concern   February 28, 2026 — Rated 10 out of 10 by Ashley Quinn Don Franklin Burkesville Service Department
What do you like about our products and services?

Everyone is super helpful and nice, they don’t ever try to sell me anything I don’t need, they’re honest, and they’re reliable.

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Quandt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your staff lock me in the eye and listen to me. Your work has been impeccable, and you’ve always been speedy too.

Report a concern   February 28, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service people and a great product

Report a concern   February 28, 2026 — Rated 10 out of 10 by Kevin Riley Don Franklin Auto
What do you like about our products and services?

Everything; variety of vehicles and the staff members are easy to work with

Report a concern   February 28, 2026 — Rated 10 out of 10 by James Pitcock Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good people to work with

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great.


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