Customer Testimonials
The used vehicle we purchased needed a few items taken care of and the team did everything they said they would do. Great to work with.
Dan Tolson was very considerate and help not only for this service appointment but a month or so ago working with us on a cracked windshield.
The routine service was finished in a little over 1 hour and I was on my way.
Thanks also to Carter Wilkinson for his assistance as I asked about another vehicle.
We always professional service at DonFranklin Genesis.
Ed Last name removed
The service team is amazing. Every time I go get services completed they are always informative and take care of us with genuine care and make the appointment a breeze. We enjoy coming here.
The salesman was very easy to work with.
Always works with me on a time to get repairs and services done and always nice and polite
xxx
The courteous employees. Always there to help.
Good reliable service, friendly staff, clean showroom.
Great Service Advisors
I like being able to wait while it’s being done, I was able to schedule on my lunch hour so I didn’t have to miss any work. It was super easy and very accessible for me.
Fast, friendly and knowledgeable staff. Top notch group
They did a fabulous job
Very nice products. The service was excellent. Our consultant was Raleigh Bowling, London, Ky. He was very knowledgeable about every detail and question thy we had. I would certainly recommend him to anyone looking for a new or used vehicle.
Friendly service
Always friendly people and very clean
Good service.
Great service
Everyone there is friendly
The wait wasn’t long they did good
Josiah was very helpful and friendly,service was done quicker than estimated .
My salesman MJ was very helpful
Fast friendly service
Efficient
Very efficient
Staff was great!! Everyone was so helpful and kind!
I did not like yall charging 3% for using a debit card. Luckily I had checks. You take a big risk with checks instead of debit cards in my opinion. There are other businesses that don’t charge that and plenty of shade mechanics that can change oil and rotate tires.
Quick, easy, convinient.
Mike Elkins was excellent. I’ve been to many Lincoln and Ford dealerships in two states over the last two years. He was the first sales person who really seemed to know the cars inside and out. He was extremely knowledgeable, patient, and respectful. I really can’t say enough good things. He definitely made the difference in my finally buying a new car!
Very knowledgeable.
Easy to schedule and appointments do not take a long time