Customer Testimonials
👍
We were treated very good. Everyone, especially Connor, was polite and respectful, not pressuring us. We never dreamed to get this good of a deal. After making our decision when we returned home, Connor had the Pathfinder delivered right to our front door, two and a half hours away.
Great service staff. Had oil change,tires rotated, factory recall. Reasonable time job was done. Love the new place!!
Short wait time
Professional and efficient. I’ll be back.
New building No Coffee for the waiting area for clients waiting to get car serviced??
No car wash when getting car serviced No longer?? Sad....My first experience in the new building was disappointing.....I hope this isn't the standard going forward, if it is the client experience is far from being a family experience that I experienced in years past.
They were very helpful and courteous.
Wide variety
Stacy takes all the time I needed to answer all my questions.
No long waiting time. Professional and friendly.
Service was excellent
Service team was great. I had to call on Monday with a break problem and they got me in on Wednesday. Great job.
Quick service and nice, knowledgeable people
Fast and friendly service
Thank you all for everything!!!
Service was great and efficient, a lot of vehicles to choose from
Kind and efficient
The Dealership is immaculate and the service is prompt, professional and friendly. I'm 85 and this is the dealership ever.y
Your dealership was very easy to negotiate with and transparent about the pricing. Also very accommodating on helping us to be able to pick up our new car.
Service specialist keeps us informed.
The people are nice and helpful
Every thing friendly people quick service and takes good care of customers
Nice and very helpful
Friendly staff
Great products, Great service
They were very fast and very nice
All three or four times that I have purchased a vehicle from Don Franklin. It’s always been amazing service. This last time buying my 2025 Kia Telluride EX. I visited the car lot several times before deciding to purchase. Hayley sales person, did an excellent job explaining all of the safety features. How to navigate the touchscreen. She was very supportive of me having my children there to see if the vehicle would fit their needs as well. She was very understanding when I left., but was super excited when she saw me come back the next week. She still explained everything to me again answer the questions that I had. She was very patient and understanding. Even after I purchased my vehicle, she helped make the arrangements to have the side steps put on. She was also very helpful to find my wallet that I left in my trade in car. I would recommend Don Franklin to anybody that is looking for excellent customer service and amazing products.
Great salesman service
Service for regular maintenance and recall was great.
The fact they discussed things with you.