Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Good employees

Report a concern   June 21, 2026 — Rated 10 out of 10 by Ezra Isaacs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and easy

Report a concern   June 20, 2026 — Rated 10 out of 10 by K.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Amazing staff! Nice waiting areas, quick service, good amount of availability.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I can always get my truck in. Service is usually pretty good and efficient.

Report a concern   June 20, 2026 — Rated 10 out of 10 by S.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Quality

Report a concern   June 20, 2026 — Rated 10 out of 10 by Larry Wade Don Franklin Somerset KIA Service
What do you like about our products and services?

Good !!!!

Report a concern   June 20, 2026 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service great product

Report a concern   June 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Bardstown - Service
What do you like about our products and services?

They get it done with reasonable time

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was very professional and quick

Report a concern   June 20, 2026 — Rated 10 out of 10 by Gracie Burdine Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Our salesman, Austin, was very quick & listened to everything that we wanted in a car. We love our car and have a great experience!

Report a concern   June 20, 2026 — Rated 10 out of 10 by H.W. Don Franklin Monticello Service
What do you like about our products and services?

Convenience friendly helpful

Report a concern   June 20, 2026 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hyundai and Genesis have quality products with the best warranties.

Report a concern   June 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quality products

Report a concern   June 20, 2026 — Rated 10 out of 10 by V.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and helpful.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They have delivered service in a timely manner and kept me informed about my vehicle…. Definitely would recommend

Report a concern   June 20, 2026 — Rated 10 out of 10 by Clarence Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people I know there

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan was very easy to work with he listened to what we wanted and never tried to push anything on us and was able to work with our crazy hours even when it meant trusting we would be back.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Mark Lucas Don Franklin Campbellsville Service Department
What do you like about our products and services?

The workers are very friendly and helpful.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Danielle Waldron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The sevice manager is very well knowledgeable about all issues and concerns with anything ive asked about. Great group of young men doing an outstanding job

Report a concern   June 19, 2026 — Rated 10 out of 10 by G.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great customer service

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly. Everyone was so nice. The service was done in a timely manner. Thank you all for everything. See you soon. 🙂

Report a concern   June 19, 2026 — Rated 10 out of 10 by Cortney Mason Don Franklin Somerset KIA Service
What do you like about our products and services?

Steven made the car buying process easy to understand, enjoyable, and we left with a brand new car with the payment we wanted!

Report a concern   June 19, 2026 — Rated 10 out of 10 by F.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The staff was so helpful and worked wonderfully with us to get us into our new to us vehicle. Dez Taylor is amazing and will definitely be selling us another car in the future.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jared Boddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross my salesman is definitely family love dealing with him will not deal with anybody else great service and sales !!!!

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very friendly very dependable

Report a concern   June 19, 2026 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality

Report a concern   June 19, 2026 — Rated 9 out of 10 by B.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I can not give an opinion on your products or your service. I can tell you Ben was very kind and was able to explain things. If he was not sure of the answer he inquired with another sales rep and got the answer. Ben was very easy to talk to and not overly pushy as some sales rep can be. Over aggressive sales people, I do not like.

Report a concern   June 19, 2026 — Rated 10 out of 10 by James Kieser Don Franklin Somerset GM Service Department
What do you like about our products and services?

It has improved very noticeably

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

It was quick!!!


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