Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.V. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Stacy manning was awesome very friendly and got us everything we ask for she was on top of everything as well as John jones do a great job of explaining all the paperwork and warranty great people all the way around would highly recommend recommend this place and look forward to to doing business in the future thank you very much don franlin

Report a concern   September 21, 2025 — Rated 10 out of 10 by A.C. Don Franklin Monticello Service
What do you like about our products and services?

Fast and friendly service. Thank you

Report a concern   September 20, 2025 — Rated 10 out of 10 by R.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service and great deals

Report a concern   September 20, 2025 — Rated 10 out of 10 by Carolyn Ward Don Franklin London Ford - Service
What do you like about our products and services?

I have always had very very good service from don franklin ford whether just an oil change, brakes replaced, new battery or a seat belt replaced they have always treated me we respect and be very professional. I will always have my vehicles serviced at don franklin ford if at all possible. I drive a Toyota but they have always serviced it.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get in and reps are easy to deal with

Report a concern   September 20, 2025 — Rated 10 out of 10 by Kevin Easton Don Franklin Campbellsville Service Department
What do you like about our products and services?

All employees are excellent
Repaired my car in half the time they thought it would take as I was there waiting
Beautiful building
Thanks very much

Report a concern   September 20, 2025 — Rated 10 out of 10 by Vickie Phelps Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The communication.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and warranty!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Justin Dick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Grady kreuger is top notch!

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They are efficient in their work

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendliness promptness.

Report a concern   September 20, 2025 — Rated 9 out of 10 by J.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly and willing to help with any issues

Report a concern   September 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly fast great job.

Report a concern   September 20, 2025 — Rated 9 out of 10 by Norman Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the cars but without a CD player
I would never buy one.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Marilyn Cox Don Franklin Somerset KIA Service
What do you like about our products and services?

Courtesy no pressure from salesman try to help me with good deal

Report a concern   September 20, 2025 — Rated 10 out of 10 by Andrew Delgado Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast affordable service

Report a concern   September 20, 2025 — Rated 10 out of 10 by Reselute Reselute Opperations Don Franklin Ford - Service
What do you like about our products and services?

Quick and fixed

Report a concern   September 20, 2025 — Rated 9 out of 10 by A.P. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

All good. Trey was great!

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always get me in and on my way quickly!

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

First time——we will see.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

on time and fast

Report a concern   September 20, 2025 — Rated 10 out of 10 by Alice Smith Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Chris and Zac gave me excellent service!! I will definitely be back when it’s time for me to buy my next car without a doubt!!
Zac was incredibly kind and sensitive to my current situation!!
Thank you very much gentleman!! I appreciate you both!!
Alice Smith

Report a concern   September 20, 2025 — Rated 10 out of 10 by Craig Kellam Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake was an amazing salesman. Found us what we wanted and was even helpful after the sale

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very professional, friendly

Report a concern   September 20, 2025 — Rated 10 out of 10 by Wynolia Middleton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fsst

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.F. Don Franklin Ford - Service
What do you like about our products and services?

Chad helped me Friday and such a friendly helpful person. He helped getting my car in quickly for services and I so appreciate the men that serviced my car.

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Good service, helpful employees. Accept credit cards without charging a surcharge.

Report a concern   September 20, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good

Report a concern   September 20, 2025 — Rated 9 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone in service is very nice and helpful

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.D.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly professional staff! Attention to detail! Great experience!


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