Customer Testimonials
Nice people!!
Not as nice as when they used to return my vehicle to me at work, but I appreciate you all the same!
Quick and respectful
This is our 5th car from Elizabethtown Lincoln. I love the ease of purchase. Buying a car and laying down the money is stressful. Somehow between Don Franklin and previous owners has made this process easy and less stressful..
The service department is top of the line. They are friendly and efficient and timely. I don’t feel like I’ve been taken to the cleaner when service is complete.
I’ve meet some of the new salesmen and women and they are just like friends.
Love Don Franklin Lincoln Elizabethtown.
I had my car serviced, and Don in thee service department was really easy to work with and worked hard to help me out.
Customer service is EXCELLENT!
The sales rep Jon was very helpful
Answered my questions. Work done quickly. They actually answer the phones whereas another Dodge dealer in another town nearby never seems to answer their phones.
Family communication and focus on customer satisfaction
They take care of their customers
Blaine, our salesman, was amazing. He was very prompt getting back to us with answers to our questions, very polite, and very knowledgeable. We couldn’t have asked for a better person to work with and help get our new vehicle.
Everyone is verry professional and thy do great work
Friendly and knowledgeable service.
Awesome service
Very knowledgeable, explains situation with knowledge. Very kind and helpful
Cons:With appointments wait period to long.
However, still 10
I’m highly satisfied with Don Franklin Nissan dealership. I had my Rogue serviced on Thursday. I was greeted when I pulled into the service department and Jennifer got me set up, and used my coupon, then Tanner finished me up. Both were very professional and helpful. This is the dealership everyone should go to!
Deborah
They got me in and out quickly everyone was nice and friendly
The professionalism of your service advisor, the determination of your parts department to continue to get the right part! I have been with the company for 6 1/2 years and they never disappoint.
Great
Quality vehicles and Benny did an exceptional job
really good service by people who care
Name brand products. Polite and helpful staff. Timely service.
They answered all my questions, Service was fast then it ever been.
Fast!
I have owned several Hyundai vehicles over past yesrs…A Genesis & A Tucson were purchased & then a Tucson Limited & aTucson Convenience were leased through Don Franklin. Hyundai service has always been great. The salesperson I have delt with at Don Franklin ( for both leases ) was Mr. Ty Cobb. His sales experience & knowledge has been exemplary in finding exactly what met my needs at the time. When my sister was visiting recently, I brought her in to meet Ty & he helped her with a lease, as well! So, again, thanks, so much. Needless to say, I will continue to recommend Ty & Don Franklin in the future.
Everyone was proffesional and efficient.
Prompt service.
Very helpful and courteous
Good service and employees.
Great service and so quick.
Outstanding service