Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 6, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan. Staff seem to always be helpful, wait isn't long.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Tracey Puckett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I had a great experience with this dealership from start to finish. The sales team was friendly, knowledgeable, and made the buying process smooth and stress-free. They answered all my questions and helped me find the perfect vehicle. Their service and maintenance department has also been excellent—professional, efficient, and easy to work with. It’s great knowing they’ll take good care of my vehicle moving forward. Highly recommend!

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I like the quality of the vehicles and the staff are amazing! Top notch crew

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.S. Don Franklin Russell Springs Service
What do you like about our products and services?

We’ve purchased 3 vehicles from Don Franklin Russell Springs, all good. Usually don’t have any trouble getting them in for service.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Joelma Silva Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service, education, and commitment.

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service and did what you said you were going to do

Report a concern   March 6, 2026 — Rated 10 out of 10 by Gregory Hamm Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and fast service.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Tim Deeley Don Franklin Bardstown - Service
What do you like about our products and services?

Service was done in a timely manner. Service advisor was outstanding !!

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.M. Don Franklin Monticello Service
What do you like about our products and services?

Good people

Report a concern   March 6, 2026 — Rated 10 out of 10 by B.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Good experiences.

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Job done as requested. Vehicle checked for recall. Also done

Report a concern   March 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

The guys at Don Frank are always nice. Especially Jimmy Piecock. He’s the best phone answering service machine I’ve ever talked to. Give that fine young man a raise please.

Report a concern   March 6, 2026 — Rated 9 out of 10 by Gerge Bowlin Don Franklin Columbia Nissan Service
What do you like about our products and services?

I like the report I get after the work is done. Not just the bill

Report a concern   March 6, 2026 — Rated 10 out of 10 by K.H. Don Franklin London Ford - Service
What do you like about our products and services?

James and Larry did a great job with my car very professional.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Carlene Newton Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department super nice, explained all they were going to do!👍

Report a concern   March 6, 2026 — Rated 10 out of 10 by Rhonda Knight Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quickly in and out on my lunch for oil changes

Report a concern   March 6, 2026 — Rated 10 out of 10 by David Greene Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

5th vehicle bought from you. Good service and excellent staff

Report a concern   March 6, 2026 — Rated 10 out of 10 by T.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sales guy, Ty, was the best! Very helpful and definitely will be doing more business with him

Report a concern   March 6, 2026 — Rated 10 out of 10 by B.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good people

Report a concern   March 6, 2026 — Rated 10 out of 10 by Patricia Millikan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Employee very nice and knowledgeable. Wait time was fast.

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Was done promptly. Everyone was friendly.

Report a concern   March 6, 2026 — Rated 10 out of 10 by V.I. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Easy to schedule. Fast and courteous service.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Jean Warren Don Franklin Somerset KIA Service
What do you like about our products and services?

The guys there are always friendly and helpful.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Jeffrey Graham Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly customer service and RESPECT

Report a concern   March 5, 2026 — Rated 10 out of 10 by Amanda Gooch Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is friendly, I am always informed of everything going on while I wait!

Report a concern   March 5, 2026 — Rated 10 out of 10 by E.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The staff are very knowledgeable and courteous, plus they were very efficient and helpful.

Report a concern   March 5, 2026 — Rated 10 out of 10 by G.S. Don Franklin London Ford - Service
What do you like about our products and services?

Professional, efficient and friendly service is the norm here.

Report a concern   March 5, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service staff was excellent. Very kind and attentive. They got me in and out in a timely manner and I will definitely come back!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Danny Cheatham Don Franklin Bardstown - Service
What do you like about our products and services?

I like the Chevrolet product and the service is always to my satisfaction.


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