Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 16, 2025 — Rated 10 out of 10 by Ngaruyinka Aime Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Outstanding service

Report a concern   November 16, 2025 — Rated 10 out of 10 by Andre Pope Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff, clean facilities, and my salesperson (Stan Standifer) went above and beyond to assist me in my vehicle purchase process.

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Once we get an appointment they are always quick at getting us in and finished.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Tammy Neal Don Franklin Burkesville Sales
What do you like about our products and services?

We really like the friendliness and the honesty from the sales team. You all were awesome to work with and made the process so smooth. We will definitely be back when we need another vehicle.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Troy Lear Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly, and fair pricing

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very good sales man Blake.

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.R.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to make appointments

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kind, considerate, and punctual. Went out of their way to help with other issues. Highly recommend.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Vivian Elliott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is only department I've had any interaction with, and they have been great. Always finish on time and never a return for incomplete job. Only shop in town I use.

Report a concern   November 15, 2025 — Rated 9 out of 10 by V.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff working at the desk were very kind.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous, professional

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Most of the time everything is fine .Ihave bought the last 3 cars off of you but this last I am not happy with Ihave been waiting on parts since September and it’s getting ridiculous .Ian not happy at all.It should not take that long.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and called back

Report a concern   November 15, 2025 — Rated 9 out of 10 by S.V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was easy to schedule

Report a concern   November 15, 2025 — Rated 10 out of 10 by John Hall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The car we bought is great. Our sales person, Chad was awesome! Very friendly, helpful, and answered all our questions.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Getting right to business
No dragging out the sales call

Report a concern   November 15, 2025 — Rated 10 out of 10 by C.A. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly staff, easy to work with

Report a concern   November 15, 2025 — Rated 9 out of 10 by Diana Sargent Don Franklin Lexington GM Service Department
What do you like about our products and services?

Nice facility

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Don Franklin’s staff are always there and very helpful.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Linda Breeding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, timely and affordable.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Cynthia Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough, courteous service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Rhonda Judd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cars seem to be checked out and reliable. Dominic went above and beyond to help me find my car! He even talked to me in the parking lot while it was coming a rain storm. Great service!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Gary Coleman Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality product and Excellent Service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Corey McKinney Don Franklin London Ford - Service
What do you like about our products and services?

Fast, affordable, professional service! Told me what I needed, other than an oil change, without forcing it on me.

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service and honest workers!!

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Gm goodproduct

Report a concern   November 15, 2025 — Rated 9 out of 10 by Teresa Adams Don Franklin Somerset KIA Service
What do you like about our products and services?

I can usually get in without a long wait. The employees are friendly. I have a Subaru and if there is something they don't feel good about repairing, they tell me. I appreciate that.

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was awesome! Love our K4 and K5! Amazing service department!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Lori Stines Don Franklin London Ford - Service
What do you like about our products and services?

I am always met with courteous service when at Don Franklin Ford in London and Jeep Dodge Ram Chrysler in Corbin.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Exceptional service! Made my experience so quick and easy!


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