Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 13, 2025 — Rated 10 out of 10 by Paul Newton Don Franklin Bardstown - Service
What do you like about our products and services?

Curtesy and professional

Report a concern   November 13, 2025 — Rated 10 out of 10 by I.M.F.S.I. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Lincoln

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Promptness and quick service

Report a concern   November 13, 2025 — Rated 9 out of 10 by B.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to my home.

Report a concern   November 13, 2025 — Rated 10 out of 10 by M.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

Products are great and service is wonderful

Report a concern   November 13, 2025 — Rated 10 out of 10 by Hannah Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful! Always making sure my vehicle is ready to go on the road!

Report a concern   November 13, 2025 — Rated 9 out of 10 by J.Y. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got to my car quickly and fixed the problem.

Report a concern   November 12, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Came in for oil change and I was able to get in early.customer service was excellent and cleanest of the store was great

Report a concern   November 12, 2025 — Rated 10 out of 10 by David Mann Don Franklin Burkesville Service Department
What do you like about our products and services?

They did. What they eas supose to do

Report a concern   November 12, 2025 — Rated 10 out of 10 by Andrew Edelen Don Franklin Russell Springs Sales Department
What do you like about our products and services?

We bought a great car from them and a lot of help from a salesman named Blake. He was friendly and very helpful with any questions or concerns.

Report a concern   November 12, 2025 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly service

Report a concern   November 11, 2025 — Rated 10 out of 10 by Kendra Armstrong Cole Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Our sales rep Micah was friendly, attentive and got us the car we wanted!

Report a concern   November 11, 2025 — Rated 10 out of 10 by S.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You guys are the best

Report a concern   November 11, 2025 — Rated 10 out of 10 by G.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Servive rep is knowledgeable efficient and friendly.

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

They was quick with getting the parts I needed and quick at installing them! Good communication!

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly reps and fast service!

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.M. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Demetrius is very kind a willing to answer any questions we have. Selection is nice. The whole team is friendly.
The detail shop needs a little improvement. The vehicle we bought needed cleaning and they took it to them. I had to clean again on inside when I got home because it was still dirty. Demetrius is going to have them do it again.

Report a concern   November 11, 2025 — Rated 10 out of 10 by David Burgin Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin in Bardstown has always treated me and my family fair. They have great customer service and have earned my business.

Report a concern   November 11, 2025 — Rated 9 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

My service was fast and everyone was friendly.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Carolyn Coleman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent customer service

Report a concern   November 11, 2025 — Rated 10 out of 10 by C.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Me and my wife are now on our 3rd and 4th Kia vehicles. Like that our vehicles have been reliable. Have made relationships with those that we have worked with at the Bowling Green dealership.

Report a concern   November 11, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone always very helpful and kind. Explains exactly what is happening.

Report a concern   November 11, 2025 — Rated 10 out of 10 by J.S. Don Franklin Monticello Service
What do you like about our products and services?

Everyone was friendly and helpful and the work was well done.

Report a concern   November 11, 2025 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is very kind and they explain everything they fo extremely well

Report a concern   November 11, 2025 — Rated 10 out of 10 by Benjamin Wade Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I had a great experience with Don Franklin. Everyone I talked with was straightforward, helpful, and respectful of my time. The process was smooth, the communication was clear, and I left feeling confident about my purchase.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Sandra Coffey Don Franklin Russell Springs Service
What do you like about our products and services?

They get it done without having to sit for hours

Report a concern   November 11, 2025 — Rated 9 out of 10 by C.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely manner
Coupons
Facility

Report a concern   November 11, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was fast and easy and I can usually book services from an app on my phone which is super convenient.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Deanna Rowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m a repeat customer with Kyle Young. His customer service is top notch! He really goes above and beyond to make sure that I get the best deal and that I am happy with my purchase. To me, that is worth A LOT!

Report a concern   November 11, 2025 — Rated 10 out of 10 by J.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Got plenty of sales people and ours worked hard to get what we wanted. I give Stanley a 10


Privacy Policy