Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 27, 2025 — Rated 10 out of 10 by Vickie Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are always friendly and professional. They always have my vehicle ready in ample amount of time.

Report a concern   September 27, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I am pleased with the services provided.
However, I as why the P stays on. I was told it will automatically go off when reaching a certain speed. IT DON’T GO OFF AUTOMATICALLY!!

I am afraid it is going to mess something up!!
What do I need to do?

Report a concern   September 27, 2025 — Rated 10 out of 10 by Lewayne Armstrong Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was treated like family. Excellent place to do business.

Report a concern   September 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Ford - Service
What do you like about our products and services?

Scheduling and service

Report a concern   September 27, 2025 — Rated 10 out of 10 by P.F.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and friendly service as well as excellent service. Very pleased

Report a concern   September 27, 2025 — Rated 10 out of 10 by Cynthia Cassady Don Franklin Columbia Nissan Service
What do you like about our products and services?

I always have a good experience taking my car to this location.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Thomas Fletcher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

very helpful and nice

Report a concern   September 27, 2025 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Eddie never gave up on me or my vehicle. I had to take it back to him 4-5 times because of a turning signal issue. He was kind to me every time and told me he would do whatever it takes to fix it. It ended up being a situation where he had to contact Farm Bureau, but because of his persistence, it is finally fixed and working. I appreciate him and Keith Hale so much!
-Name removed

Report a concern   September 27, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time appointment

Report a concern   September 27, 2025 — Rated 9 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Attentive service that meets my expectations. Keep up the good work.

Report a concern   September 27, 2025 — Rated 10 out of 10 by J.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Convenience and friendly service.

Report a concern   September 27, 2025 — Rated 9 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reminders

Report a concern   September 27, 2025 — Rated 10 out of 10 by C.P.C. Don Franklin Ford - Service
What do you like about our products and services?

They usually get you in pretty quick.

Report a concern   September 26, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I love Toyota. And I received very good service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast an friendly service

Report a concern   September 26, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always friendly and helpful.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and done promptly,I appreciate the effort put forth to get me home on time!!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Richard Felty Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything l

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are thorough, trustworthy and honest. You know that they are using products that are best for your car because they are a Nissan dealership. Their work is always spot on.

Report a concern   September 26, 2025 — Rated 10 out of 10 by William Richardson Don Franklin London Ford - Service
What do you like about our products and services?

Super nice service guys

Report a concern   September 26, 2025 — Rated 10 out of 10 by C.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule appointments.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Most of the parts are reasonable in price. Most of the service charges are reasonable. The price and installation of wipers is not reasonable even with a discount.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Bill Caudill Don Franklin London Ford - Service
What do you like about our products and services?

Quick, friendly work.

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I appreciate not having to sit for 2 or 3 hours for an oil change. The staff was nice and friendly. I will return for my future services

Report a concern   September 26, 2025 — Rated 10 out of 10 by Joshua Swango Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We love the salesman and their we will make it work attitude and the fantastic warranty that comes with the vehicles

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous and professional

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick service

Report a concern   September 26, 2025 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very quick in and out

Report a concern   September 26, 2025 — Rated 10 out of 10 by C.F. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very prompt and informative.

Report a concern   September 26, 2025 — Rated 10 out of 10 by W.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always been great services. Staff very friendly. This time of service were very cooperative in working me in with us having a family member liviing out of town with cancer & needing service done before we traveled back the next day.


Privacy Policy