Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service and honest workers!!

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Gm goodproduct

Report a concern   November 15, 2025 — Rated 9 out of 10 by Teresa Adams Don Franklin Somerset KIA Service
What do you like about our products and services?

I can usually get in without a long wait. The employees are friendly. I have a Subaru and if there is something they don't feel good about repairing, they tell me. I appreciate that.

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was awesome! Love our K4 and K5! Amazing service department!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Lori Stines Don Franklin London Ford - Service
What do you like about our products and services?

I am always met with courteous service when at Don Franklin Ford in London and Jeep Dodge Ram Chrysler in Corbin.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Exceptional service! Made my experience so quick and easy!

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time. Needed rear brakes done and was informed it would take some additional time

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality of service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful staff

Report a concern   November 15, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You all do a great job with making the process of buying a car easy.

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Tanya Reardon Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything it was an amazing experience we had Haley Sommer and she is the best hands down if I ever need a car she will be the one I go to purchase she was absolutely wonderful and I will recommend friends and family to her as well thanks so much Haley

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers was great sales man.

Report a concern   November 15, 2025 — Rated 10 out of 10 by R.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Danys Tuwombe Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service 100%

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great product and services

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great product and services

Report a concern   November 15, 2025 — Rated 10 out of 10 by Keristen Blankenship Don Franklin Somerset KIA Sales
What do you like about our products and services?

We appreciated how kind and helpful all staff that helped us! They all treated us just like any other person even though we didn’t have the same qualifications others may have! They worked hard to help us get something affordable and safe for my family. They also explained things to us that we didn’t understand without us having to ask for the explanation! Overall we were very satisfied with the results of coming to Kia and we’re very appreciative of the support and customer service!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Nicholas Holder Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick, and staff is very friendly. Highly recommended.

Report a concern   November 15, 2025 — Rated 9 out of 10 by Deborah Wilson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was a great person to work with!

Report a concern   November 15, 2025 — Rated 10 out of 10 by Theodore Ware Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My salesman did an outstanding job and was very honest about the vehicle he sold me and my wife. I have bought my last 6 cars there and the same salesman sold me my car. I will recommend him highly.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Lisa Acey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer Service is always excellent, very informative and the staff are exceptional. The Kia vehicles have always been wonderful to drive. Feels like home whenever Im driving it.

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and very nice staff !!

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.Y. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Straight forward, honest and friendly

Report a concern   November 15, 2025 — Rated 9 out of 10 by Hannah Reynolds Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great people fast service & willing to help

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I told my sales person (Jacob Choate) what I was looking for. He found it and had it sent to Glasgow lot for me to look at. I didn’t have to shop around, just one stop shop and I love that!! Jacob was a very nice young man and very helpful. I most definitely will come back and tell other people how easy it was to find my dream car. Just hope when that time comes Jacob Choate is there to help me again.

Report a concern   November 15, 2025 — Rated 10 out of 10 by F.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   November 15, 2025 — Rated 10 out of 10 by Heather Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always helpful and eager to assist

Report a concern   November 15, 2025 — Rated 9 out of 10 by R.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Never had any of your product or services .


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