Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 19, 2025 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

The staff are always friendly and courteous. I have recommended you to several family members as well as my employer.

Report a concern   November 19, 2025 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

The service has always been good, the employees there are always helpful and friendly. However, charging me 3% to use my debit card to pay for service was not a nice experience, next time I will bring cash.

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.H. Don Franklin Ford - Service
What do you like about our products and services?

Did the work right the first time

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

You do a good job on what is asked of.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very prompt, took less time than I anticipated. Everyone was courteous and friendly. Good follow-up on customer satisfaction.

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

The service people were friendly and easy to work with.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Steve Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff very friendly.Great service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

The mechanics know what they’re doing and everyone is very professional

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are all nice

Report a concern   November 19, 2025 — Rated 10 out of 10 by Gary Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department very nice!

Report a concern   November 19, 2025 — Rated 10 out of 10 by Janet Williams Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very knowledgeable and professional. Explained each step through the financing. I have now purchased my second vehicle with Don Franklin Auto.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Rodney Jessup Don Franklin Burkesville Service Department
What do you like about our products and services?

Prompt service

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Able to come to a fair price, friendly and didn't waste a lot of my time

Report a concern   November 19, 2025 — Rated 10 out of 10 by John Morgan Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Me and my wife togather have bought 6 or 8 vehicles from Don Franklin’s and every time was so easy and nice we will never go anywhere wlse

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.E. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Fairly new vehicles in stock and an outstanding group of personnel that exudes exceptional costumer Service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was great very informative and helpful though the process

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Everything

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

I am treated as if I owned the place.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.C. Don Franklin Monticello Sales
What do you like about our products and services?

Love my truck. Excellent salesmen

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very Clean dealership. Friendly staff.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Cornelius Duncan Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent Products and Services

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good people, quick service!

Report a concern   November 19, 2025 — Rated 10 out of 10 by Phil Sutherland Don Franklin Auto
What do you like about our products and services?

A shout out to Jacob Webb - great technician!!

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department is always friendly and knowledgeable

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are very nice ,do a great job and you don't have to wait very long .

Report a concern   November 19, 2025 — Rated 10 out of 10 by Donna True Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Hyundai! Employees are great and very accommodating. Highly recommend.

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is outstanding, I didn't have a appointment and they work me fast and I was out the door and I trust you with my car

Report a concern   November 18, 2025 — Rated 10 out of 10 by Patricia Porter Don Franklin Auto
What do you like about our products and services?

Mr Harden was really good in finding what we wanted in an Equinox. Liked the extended warranty

Report a concern   November 18, 2025 — Rated 10 out of 10 by M.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Actually communicated unlike the Bardstown branch


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