Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 26, 2026 — Rated 10 out of 10 by E.S. Don Franklin Auto
What do you like about our products and services?

Dependable vehicles
Report a concern   January 26, 2026 — Rated 9 out of 10 by Ralph Tapp Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly Sales Representatives

Report a concern   January 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice style. Not for sure about the 3 cylinder motor

Report a concern   January 26, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good vehicles
Report a concern   January 26, 2026 — Rated 10 out of 10 by D.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was fast and staff was super friendly! They made my day!

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.O. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The service was great. I appreciate Mr. Webb doing his best to find what we was looking for.
Report a concern   January 26, 2026 — Rated 10 out of 10 by J.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great transaction

Report a concern   January 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You know your product and always explain what needs to be done. I have trust in your technicians.

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Do a good job and friendly

Report a concern   January 26, 2026 — Rated 10 out of 10 by F.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Best service and people

Report a concern   January 25, 2026 — Rated 9 out of 10 by K.N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was great, specifically Tony Soto. He went out of his way to make my experience a pleasant one. He has great customer service skills.

Report a concern   January 24, 2026 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like that the service area is efficient, clean, and works together from initial registration to notification of additional needs found while servicing your car, to pulling your car up to the garage exit.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Cynthia Jasper Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I brought my 2015 Jeep Wrangler in for an oil change, and to check the brakes. They found that I needed new brake pads and replacement of a rotor! Thank you Lamar for excellent service and checking on things thoroughly! Jeep is running great now!!!
Report a concern   January 24, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always reliable.
Report a concern   January 24, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service
Report a concern   January 24, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and fast

Report a concern   January 24, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Same day appointments are possible. Easy in and out! Friendly staff!
Report a concern   January 24, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

II love all the people that work there! I love getting my oil changes and tire rotations there the employees r always there to help u no matter how busy they r!!I love looking at the selection of cars trucks and suv that r sold there! Thank u Don Franklin!!
Report a concern   January 23, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

The people were informative, personable, and friendly.

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Services are always the best, good relations with employees and staff.
Report a concern   January 23, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice and polite there. Helpful too.

Report a concern   January 23, 2026 — Rated 10 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

Quick service and didn’t have to have appointment

Report a concern   January 23, 2026 — Rated 10 out of 10 by H.S.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and friendly

Report a concern   January 23, 2026 — Rated 10 out of 10 by Ruth Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality and care
Report a concern   January 23, 2026 — Rated 10 out of 10 by Abbie Angel Don Franklin London Ford - Service
What do you like about our products and services?

The service department is very knowledgeable about its work. You never have to worry about them doing unnecessary maintenance for extra money. They go the extra mile to ensure the customer is satisfied and the job is done right.
Report a concern   January 23, 2026 — Rated 10 out of 10 by N.H. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Friendly staff and good quality service.
Report a concern   January 23, 2026 — Rated 10 out of 10 by Sandra Pelfrey Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent. Won’t go anywhere else!!! Have been going there for about 15 years and refuse to go anywhere else! Period. Provide the best service of any car dealership/service department I have ever dealt with. Mrs VanArsdale is by far the most valuable asset Don Franklin has!!!
Report a concern   January 23, 2026 — Rated 10 out of 10 by P.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service and clean facility

Report a concern   January 23, 2026 — Rated 10 out of 10 by Randall Keltner Don Franklin Ford - Service
What do you like about our products and services?

Great service and aways ask for additional care
Report a concern   January 23, 2026 — Rated 10 out of 10 by T.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff
Speedy and accurate service

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