Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 2, 2026 — Rated 10 out of 10 by Jesse Crocker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Couldn't ask for better , everyone was great.

Report a concern   February 2, 2026 — Rated 10 out of 10 by Troy Stinson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great job put car on a ramp for me

Report a concern   February 2, 2026 — Rated 10 out of 10 by Brittany Williams Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff were great to work with. They done a phenomenal job to work out a deal for me. I would recommend them!

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service fairly priced and the people were great made me feel very comfortable.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The sales person John Michael Black was so easy to work with. He made the experience comfortable and enjoyable. The finance person Lindsay Anderson was super nice as well….even got us an extra .25% power on the loan.
Overall the experience was great.

Thank you,
First name removed & Carol Last name removed

Report a concern   January 31, 2026 — Rated 10 out of 10 by Jason Milby Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy and hassle free experience dealing with them!!!! Explaining everything to me in each aspect of my purchase!!!!

Report a concern   January 31, 2026 — Rated 10 out of 10 by Tony Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife really liked your new Nissan service building. Also, the service was great!

Report a concern   January 31, 2026 — Rated 10 out of 10 by Justin Hensley Don Franklin Somerset KIA Service
What do you like about our products and services?

How nice everyone is and how speedy everyone works—even if you’re early expecting it to take longer, you’re out way sooner than you would think.

Report a concern   January 30, 2026 — Rated 9 out of 10 by Chris Price Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Stop spamming for surveys

Report a concern   January 30, 2026 — Rated 10 out of 10 by Pete Bostich Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Made appointment at a convenient time for me.. Recall service was done quickly

Report a concern   January 30, 2026 — Rated 10 out of 10 by D.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficient and good service

Report a concern   January 30, 2026 — Rated 10 out of 10 by Gregory Shea Don Franklin Monticello Service
What do you like about our products and services?

SERVICE GUYS ARE AWESOME-GREAT COMMUNICATION, FIXED EVERYTHING AS PROMISED.,DROVE 2 HOURS TO GET SERVICED AT DON FRANKLIN AND WOULD DO IT AGAIN!!!

Report a concern   January 30, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

The service department is easily contacted to schedule an appointment. They inform you about the service being done and if

Report a concern   January 30, 2026 — Rated 9 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule. Accommodating. Very friendly.

Report a concern   January 30, 2026 — Rated 10 out of 10 by Charlie Stearns Don Franklin Burkesville Service Department
What do you like about our products and services?

Reliable and friendly service .

Report a concern   January 30, 2026 — Rated 10 out of 10 by R.H. Don Franklin Ford - Service
What do you like about our products and services?

Service was great, Service technician was very friendly and greeted with a smile!

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Why did they use remanufactured torque converter on my 2017 GMC Tahoe?

Report a concern   January 29, 2026 — Rated 10 out of 10 by B.O. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Very Good, Customers Service, Very Professional.

Report a concern   January 29, 2026 — Rated 9 out of 10 by B.K. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Ease of negotiation and dedicated to the customer.

Report a concern   January 29, 2026 — Rated 10 out of 10 by G.N. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Quality vehicles and Professional and Technical sales team. They did not use any pressure sales techniques and most importantly they will continue to search their massive inventory to find additional vehicles , that may be suitable for me .
Bottom line up front…if you’re looking for a quality vehicle and want a quality sales team, I highly recommend Don Franklin !
I appreciated their motto printed on business cards…” Family Driven “ !
That pretty much sums it up perfectly !

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the service team. Honest and willing to help in every way possible

Report a concern   January 29, 2026 — Rated 10 out of 10 by Richard Dickenson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service Department was prompt and precise in resolving my vehicle's lighting issue.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Will Branscum Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Service!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

Easy to schedule service and always treated well…
Things done in a timely manner ready when promised

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Shop local

Report a concern   January 29, 2026 — Rated 10 out of 10 by Ashley Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome experience, nice people and I love my car!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly, professional & fast service.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Sales and service have been accommodating this was the first service on new traverse thanks

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Best service I have had on my truck thank you

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.F. Don Franklin London Ford - Service
What do you like about our products and services?

Professional service, treated nice by your staff


Privacy Policy