Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and quick .

Report a concern   October 7, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Yes

Report a concern   October 7, 2025 — Rated 10 out of 10 by D.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

High quality and very good service.

Report a concern   October 7, 2025 — Rated 9 out of 10 by N.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked the service and how accommodating you all were for my oil change and blinker

Report a concern   October 6, 2025 — Rated 10 out of 10 by T.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly

Report a concern   October 6, 2025 — Rated 10 out of 10 by G.T. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly and knowledgeable Staff

Report a concern   October 6, 2025 — Rated 10 out of 10 by B.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service!

Report a concern   October 6, 2025 — Rated 10 out of 10 by E.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ the salesperson was great to work with

Report a concern   October 6, 2025 — Rated 9 out of 10 by B.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

Efficiency

Report a concern   October 6, 2025 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent service department. They are always on time.

Report a concern   October 6, 2025 — Rated 10 out of 10 by K.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone had good customer service especially my salesman Ty Cobbs

Report a concern   October 6, 2025 — Rated 10 out of 10 by August Trailer sales Don Franklin Monticello Sales
What do you like about our products and services?

Dale Hansford in Monticello KY is always on top of everything, answers all questions, solves any concerns I have had. 1,000 Percent satisfied with everything I've ever bought. I highly recommend buying any vehicle from this dealership.

August Long
August Trailer Sales

Report a concern   October 6, 2025 — Rated 10 out of 10 by Charles Shepherd Don Franklin CDJRF Sales Department
What do you like about our products and services?

It was a fantastic experience. Great Treatment and fair negotiations. I really appreciate my experience there

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The person who helped me, Brayden Record, was very helpful and knowledge.

Report a concern   October 6, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like everything about the Glasgow location!! Especially your service department, they are on top of EVERYTHING!! I hate the Bg location! Never again will I step foot in there šŸ˜”šŸ˜”šŸ˜”šŸ‘

Report a concern   October 6, 2025 — Rated 10 out of 10 by Samuel Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome communication & shared trust. I will be back to purchase another vehicle soon.

Report a concern   October 6, 2025 — Rated 10 out of 10 by C.M. Don Franklin Auto
What do you like about our products and services?

Staff very professiinal and courteous. Appointment was on time and service was done quickly.

Report a concern   October 6, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone at the dealership is very friendly and always takes good care of me every time I’m there.

Report a concern   October 6, 2025 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Fast and easy

Report a concern   October 6, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy to get into

Report a concern   October 6, 2025 — Rated 9 out of 10 by W.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Always fast service and friendly and will tell you what they have done to your vehicle.

Report a concern   October 6, 2025 — Rated 10 out of 10 by H.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly. Fast

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was absolutely amazing and very nice.

Report a concern   October 5, 2025 — Rated 10 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Extremely nice environment with very knowledgeable staff.

Report a concern   October 5, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Genesis vehicles. Great sales and service people! Real keepers!

Report a concern   October 5, 2025 — Rated 10 out of 10 by Janice Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Have very nice vehicles also cares sales agent Josh was very friendly and helpful. Manager is very friendly as well.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Denise Stillwell Don Franklin Bardstown - Service
What do you like about our products and services?

It was our first oil change on our new Buick and it was free. We loved it.

And service was great in and out with no problems.

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Take care of vehicle in timely manner and friendly service.


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