based on 1654 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast to be seen, extremely helpful with Superb communication and knowledge. Thank you!
Very friendly.
Response is really quick and good
NURSE WAS VERY NICE
speed, care and quality
Fast and efficient
Fast and friendly Checkin, nurses were caring and gave their complete attention, informed us what to expect and made sure we were comfortable! Doctor was empathetic and courteous. Doctor did a complete work up, let us know the plan of care, and made sure we felt heard. We felt like we were in the best hands all around and had an exceptional experience! Thank you to each and every team member who cared for us! Highly recommend Baylor Frisco!
EASY CHECKIN WITH NO WAITING. DR. & STAFF WERE VERY KIND AND HELPFUL.
Everyone is helpful from the front desk, to the nurse, to the doctor to check out.
All staffs very kind and Professional working for patients. Thank you so much for helping me.
Everyone bent over backwards to make me comfortable, answer my questions, take the best care of me
Prompt professional and complete.
I was disappointed to learn that if my event (gastric distress) required a gastroenterologist or an endoscopy, I would need to be transported to another hospital. I was told the same for a cardiac event - no cardiologist in Baylor, Scott, White, as they are primarily an OB facility?
So in the case of a true emergency I would recommend going to a hospital that serves all major medical needs.
Friendly staff. Efficient. Staff willing to explain what is happening.
The staff was so kind and thorough! They were wonderful!!
Absolutely, an amazing experience specially the recovery room staff
Excellent care. Knowledgable. Timely. Efficient. Courteous.
Staff was cold (unfriendly, not empathetic, talked ill of emergency room patients in the hall). One nurse was very unprofessionally nosy asking questions unrelated to patient being in the ER like religious beliefs & cultural background. And kept asking those questions. Better bedside manner training for the staff would be helpful.
everyone was friendly and helpful
Everyone was so friendly and helpful! From the reception to Dr. Collins
I will continue to have lifelong complications due to post surgical sepsis.
The entire staff is wonderful! Everything went so smoothly from start to finish—excellent hospital!!
Good people that were very helpfull and attentive during my procedure.
The whole process, check-in to discharge.
Very friendly, aatentive. Very happy with the service provided by the hospital.
Nurses, Dr.s and Administrative folks were wonderful.
Very friendly staff and organized. The wait times were minimal. I felt very comfortable and safe the entire time I was there.
Very good
Professional medical service / easy in and easy out. Everyone was courteous and pleasant
Very informative about my issue, very friendly staff, very clean