Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8589 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything

Report a concern   May 11, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly & on schedule

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole experience far exceeded our expectations. Every single staff member we encountered were friendly and professional. All the nurses were absoltely amazing!! We truly felt they cared about us and our new little one! The food and room service staff were great. The housekeeping was on top of everything. I kept joking with my husband about where the spa was. We felt as comfortable as we could possibly be staying in a hosptial. I would highly recommend this hospital to any one. Thank you Baylor Scott & White Frisco for everything you did for us.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The receptionist was very efficient and friend.
She was also kind. Noticed I was walking toward the waiting area, she stood up, got a wheelchair and pushed me to a sofa.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

It's my go to Urgent Care when I'm in Texas. Hardly ever a very long wait. PA's & staff are friendly & seems pretty knowledgeable.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service.

Report a concern   May 10, 2025 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
How did we disappoint you and what can we do to make things right?

Only has an XRay machine? Low level Urgent Care facility. The staff is great. Except for the front desk who seemed to actively try to convince me to go somewhere else.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was so caring and nice. All were very knowlegable of my condition and treated me as soon as possible.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was kind and caring. Was given prompt
and good health care and treatment.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was very friendly and professional

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff were super supportive and kind. They knew what they were doing and kept me feeling secure during labor and delivery.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From check in to check out everybody was very friendly and proffesional.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience!

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very quick and efficient

Report a concern   May 9, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Not crowded

Professional, pleasant staff

Clean facility

Adequate parking

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice service,nice nurse
Dr Hazell ,very good Job
My God bless evry one 🙏

Report a concern   May 9, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and efficient

Report a concern   May 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I didn’t take forever to find out my condition!

Report a concern   May 9, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good attension and care.

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly service and the facility is impressive. I was made very comfortable through the process

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent care and services.

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and friendly

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Proficient and timely surgical services

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything and everyone were very nice , helpful and professional. Thank you!

Report a concern   May 8, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The front desk / registration area is very efficiently run. Procedure was on time. Staff in pre op and post op were friendly and knowledgeable

Report a concern   May 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything happened seamlessly, on time and smoothly from the start.
Great service and people!

Report a concern   May 8, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Kinda and friendly doctor and nursing staff.

Report a concern   May 7, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized, caring, outspoken, professional.

Report a concern   May 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent emergency room. Fast care and very knowledgeable staff. Everyone was great! The only emergency room we go to.

Report a concern   May 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very attentive and thorough. Felt like I was well taken care of


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