based on 8307 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was so lovely!!
Everyone was friendly, patient, & caring — front desk staff, nursing staff, & Dr.
No problems—service top notch
nice people all around
We do appreciate the convenience of this facility. We have been there several times and have very much appreciated the way everything went.
The reason the score is not a 10 is that upon this last visit, we felt a bit uninformed. I was admitted just before 9am for a 10am procedure. During the check-in, I was told that the procedure we changed to 10:45am. Not huge but okay. I then laid there until almost 1pm. The only update I could get was when I buzzed the nurses. It would have been helpful to get some updates without my having to initiate them.
Everyone was so nice!!!
The machine necessary for my procedure was not working, and there was apparently no backup machine available. The doctor was unable to complete the procedure, and I apparently need to reschedule, and go through all that time and expense again. I had hoped BSW would have reached out to me and offered a cost-free redo, but that has not happened yet.
The hospital is patient friendly, accommodating, friendly and the staff is helpful. The nurse explained everything that he was going to do. They were prepared and continued to monitor my status, they also made sure I was comfortable with warm blankets, snacks and water . The checkin process was also pretty smooth.
Fast and very clean.
Every single thing was perfect
Thank you for your best services.
Everyone from start to finish were amazing! Thank you!
Staff was very friendly, professional and caring
Good, friendly personnel. Quick admission and treatment.
Friendly, efficient and professional
I liked that my nurse was the same on intake as in recovery. It made me feel like he cared about me anfd was comforting. The facility was very clean and efficient.
You have a wonderful staff, from check-in to pre-op, to surgery, to post-op! I was only there for a few hours for a procedure but everyone that I encountered was friendly to a fault. You have a first class system in place. Keep up the good work!!!
Very nice
Kind and compassionate workers.
1- there is never a wait to be seen
2- there staff is friendly and courteous
3- the results of my visit are carefully and thoroughly explained
The staff was exceptional. From my check in to discharge!
Wonderful staff! From the front desk to the patient rep to the nurses and doctors, everyone was very sweet and caring. I felt well-informed and very comfortable during my entire stay.
Staff, food, service!
Everything and everyone was professional and friendly
Everyone was extremely helpful and caring
The nurses were wonderful
Bad bedside manner in post op. Feeling rushed and uninformed.
Prompt and easy service
Kind staff and nice waiting area
This hospital has the best staff I’ve ever seen. I went in for my heart and they got me right in and were able to stabilize me.