Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8307 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

great service, great cafeteria, super nurses and techs, some of the best doctors anywhere.

Report a concern   March 14, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Efficient, caring, quick, empathetic care and lots of trying to cheer me up in spite of my illness.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficiency, kindness.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Friend my staff. Didn’t have to wait a long time.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very welcoming and clean facility. Staff was helpful and friendly, all seemed to enjoy working there. I had to wait over an hour before being called back for my procedure, but it was a pleasant place to wait.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very clean, professional and no long wait🥰 I was out within 20 minutes!!! The entire staff was amazing!!!

Report a concern   March 12, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Quick response and professionalism

Report a concern   March 12, 2025 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

They called me and telling me if I didn't pay my deductible before hand , they were gonna refuse me for surgery. It seems all they are worried about is money.

Report a concern   March 12, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone I met at Baylor Scott And White was so kind and friendly and knowledgeable

Report a concern   March 12, 2025 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

I miscarried and didn’t feel compassion from anyone. It was my first pregnancy and I was broken. Not even an “I’m sorry” as I’m crying in everyone’s face while they talk to me and ask me to sign papers and answer questions. It’s okay to be a little personable. I won’t be coming back in the future unless completely necessary.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient very kind 👍

Report a concern   March 11, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

no improvements necessary
all areas are prompt and knowledgeable
all areas are efficient

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is excellent and very nice and the facility is also very nice.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Felt like they cared!!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff and amenities

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Caring qualified people

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great office members and nurses

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Medical team, nurses care and food was great. Would highly recommend!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Super quick and friendly!

Report a concern   March 11, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

great people

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and nurses were great and attentive and made me feel comfortable at all times. If u need care or surgery I definitly recommend this hospital. Every one is friendly and professional and I felt very cared for and comfortable at all times.

Report a concern   March 10, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility and staff are excellent. Drs are friendly and concerned among with nurses and support staff.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient check in - immediate. Admission to surgery - very organized. Staff and doctors explained in detail the procedures and what to expect after. Staff was very friendly and helpful. Beautiful facility. Was very comfortable from the time I walked into the hospital for check in.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Convenient to where I live.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every person in charge of my care while I gave birth to my first born was AMAZING! I can’t recommend this facility enough! Uzi is the most wonderful labor and delivery nurse along with Anna. Ani and Suzanne helped take care of my son and they are the best. Maricar, Olivia and Michelle took care of me and were so patient with me in postpartum. Thank you all for making my experience top notch!

Report a concern   March 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very professional, And Very friendly. And explain everything I need to do actor of m released

Report a concern   March 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Caring staff-excellence all the way around

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional staff. Beautiful facility and waiting area. The beepers for family while waiting was great. Free coffee and muffins.

Report a concern   March 8, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very patient minded, focused and caring.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one cares


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