Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4123 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional courteous clean efficient everything went so well I was very very impressed

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly! Efficient! Great experience- as great as this test could be. Will definitely use this facility again.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I felt like I was a human! Not just another number

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Beautiful facility. Great concierge treatment upon arrival. Facilities were well maintained. Personnel was very attentive

Report a concern   February 10, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Brittney the night nurse.
Give that girl a raise!!
She drips with kindness and love!!

Report a concern   February 10, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctor was very nice and quick to come to see me; nurses were pleasant and understanding. The only complaint I had was about the bed they had me on, it was so hard and if you're feeling horrible, it does not make the situation any better having to lay and relieve fluids on a stiff metal bed with a thin little mattress. I have nerve problems in my hip, and it was hard to relax, and I should have stayed to get more fluids because I still was feeling horrible and having fever the next two days but did not want to stay because my hip was hurting.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

This was the best experience that I ever had for a medical procedure. Everyone was very caring and easy to work with. It was on time and easy.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, kind, efficient staff. Clean. Coffee and muffins and newspapers. Timely.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone from checkin staff to nurses anesthesia team and doctors were very efficient courteous and professional.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great service and care all around.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Helpful and very pleasant to work with.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Immediate help. Through and friendly. Good Rx that has worked.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good services

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The faculties and the people are all excellent.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great hospital with a wonderful staff! I'm so glad and relieved I had my surgery at this hospital.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Incredible staff. Very efficient & communicative.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your people. They are very kind and professional.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and friendly

Report a concern   February 7, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was diligent, efficient, and kind from pre-op to post-op. Waiting time to be admitted to the pre-op was too long,

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very caring

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt and friendly service.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly, listened and were very informative

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Care provided by all doctors, nurses, office personnel. Clean facility.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff always available. No waiting
Cafeteria is excellent
Cafeteria coupon

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Inviting, kind, professional, impressed how the checking in got done quickly and employees worked as a team.
Upstairs nurses were kind and patient teaching/ showing other workers how to do things in a polite professional way.

Report a concern   February 6, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Seem to be very attentive to patients needs.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and accommodating staff

Report a concern   February 6, 2025 — Rated 1 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

RATHER NOT COMMENT

Report a concern   February 5, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone in ER Department was very nice and friendly. It wasn’t crowded so I got great star treatment!
Thank you


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