based on 8307 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and efficient staff, great facilities.
I loved the level of care I received at Baylor Frisco! The nurses were amazing! I loved the food, too!
The best nurses and doctor.
Everyone was great they made me comfortable
VERY QUICK AND GOOD VISIT FOR ME
Friendly, professional and make it easy.
Dr. Sidhu is knowledgeable and professional!
Everything and everyone was great. My procedure went flawless. Felt very at ease.
Friendly compassionate staff, smaller hospital, efficient.
Great
Staff was very friendly and attentive
Prompt, friendly staff.
Everyone from the ladies that greeted us when we came in to the nurse who rolled the wheelchair out were kind, happy, friendly and seemed to love their jobs and patients.
Staff was very nice
Service
This is the second baby I have delivered here. This stay exceeded our expectations. Every nurse was wonderful. The lactation consultant was very helpful. The hospitalist pediatrician was great. Our favorite person from our stay was Sonia, from nutrition! She was so kind, helpful, and we enjoyed chatting with her 3-5x/day when she would come in and take our orders and the r remove the trays. She is an absolute gem and the hospital needs to make sure she stays!!
In and out fast. The staff was kind
I had the most wonderful care during my labor and delivery at Baylor this past week. The nurses were angels on earth! They were so kind and accommodating and knew exactly what I wanted / needed without having to even ask. I couldn’t have asked for a smoother delivery! Special thanks to nurse Rachel who helped deliver my baby.
As always and efficient and great staff! I have been here several times and it is the best urgent care in the area.
It was great 👍🏿
All nurses on call were amazing especially the nurses who helped deliver my baby. Doctor was there fast and had a fast and easy delivery over all.
It’s very great service
Friendly
My husband took me there this past Friday night, because it was close to our house.
I was experiencing dizziness, sweating, faint, and had a heartbeat rate of 190. (I had just had an Ablation procedure for AFIB 2 weeks ago, and it seemed like my AFIB had returned.0 The ER was quick to check me out, do an x-ray and let me stay until they were sure I would be okay going home. The admitting doctor asked me what I wanted him to do? I jokingly said "Fix me!" He then said, I can't help you at this ER. My husband said, well then, we can just leave! The doctor said don't go by what I say...YOU need to decide if you want to go home or not. It's your choice. We had no idea what he meant???
Needless to say...the nurse, admittance office and another release Doctor was very friendly and we went home a few hours later.
Professional, thorough, fairly expedient
New, clean, organized, professional, friendly.
I’ve been around the world many times, and hospitals in different countries are not the same as BS&W. I think it’s one of the best hospital systems in the country. Think you from all the different services you provide to the public.
Excellent support from Doctors and Nursing staff. Special thanks to L&D and Postpartum team nurses that helped us during our stay
Everyone was so kind, caring, and helpful.
Amazing and fast service! Grateful!