Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8589 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very helpful and pleasant. Very kind and patient.very efficient and attentive. I have no complaint
Report a concern   August 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every thing
Report a concern   August 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient check in
Pre-op nurse really good
Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is very attentive and friendly. The nurses, anesthesiologist, and doctor are very cheerful, attentive, and kind. They also have Spanish speakers. Thank you.
Report a concern   August 23, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Labor and Delivery nurses were amazing

Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Have had good experiences and results with the various providers

Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing staff. Amazing doctors

Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people at the check in desk were very helpful. My wife was happy about how they kept her informed during the procedure. The facility was clean and the staff was kind, caring and very professional.

Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and organized
Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I like all of the professionals that work there they make you feel at ease and very informative I was very much impressed
Report a concern   August 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The whole staff was great and smart.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Everyone is extremely professional and concerned about your health. Very nice staff.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time and friendly people
Report a concern   August 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great facility with caring staff
Report a concern   August 22, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Front receptionist needs to give a little attention to patients. I need to come at 6am and be attended to at 6:45am . A lot of confusion by them.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff took time to make sure that I understood the process. They were friendly and supportive.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Team is outstanding!!
Report a concern   August 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is so nice and professional, even with some humor.

Report a concern   August 21, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Easy wait
Report a concern   August 21, 2025 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Labor nurses were where helpful and kind but the postpartum nurses were not that helpful. May be they operate on no of Kids you have. It was my 4th delivery and they were like I know everything. I was in pain and when I used the restroom for the first time the nurse did not bother to help me at all. Also I requested a diaper change for the baby and they didnt turn up.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was efficient and friendly.
Report a concern   August 20, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Excellent services

Report a concern   August 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy to check in. Short walk to procedure room. Easy access for parking.
Report a concern   August 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff, nurses and doctor were great!
Report a concern   August 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional
Clean facility
Friendly staff

Report a concern   August 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything was on point

Report a concern   August 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

ease of the check in process. paperwork was quick and didn't have to wait around all day for treatment

Report a concern   August 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very prompt, attentive service. I was impressed with the attitude and skill level of the personnel.
Report a concern   August 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My surgery went smoothly.

Report a concern   August 17, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice staff ALWAYS!!!

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