based on 8307 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing and attentive staff from doctors and nurses to food service and housekeeping, everyone was wonderful!
Wonderful!!!!
They all were very kind and attentive.
I always like coming to this ER even when I’m in a lot of pain. I knew right from the beginning I had a bad kidney stone as I have had in the past. This time the pain was the same but it wasn’t a kidney stone and instead it was bulged discs in my back! They ignored the fact that I was still dead set on treating it as a kidney stone and treated my pain similarly. It may not seem like a lot but that goes a long way treating someone like a person and a patient.
Nothing it’s just you don’t use My Chart.
I very one was a 10!!!
Clean, friendly, few people, no waiting, quick service, knowledgeable staff
Friendly, professional staff, lovely, clean facility and timely scheduling.
My overall experience at Baylor Scott & white, Frisco was really great. Especially the nurses have taken very good care of me during the labour process.
I felt like no one was compassionate except for the women at the front desk and the CT tech. Everyone else was short and didn't seem to care how much pain I was in.
very friendly and helpfull
Staff was very professional, competent & courteous. Facility was very pleasant, clean, well maintained.
Staff is so caring n helpful
Excellent ❤️ From the reception to the nurses, very good, friendly, and respectful treatment.
Very well organized, from the front desk to the nurses.
Your people who are to set up the procedures are two months behind. The people who are suppose to call you from the hospital to set up your chart after I repeatedly called for someone in your hospital to call only to be told repeatly that they are busy. Once I got into my procedure they are top notch. But it took from March to May to get the procedure set up. The receptionist where I first came in the hospital was very very good. The nurses in the procedure were wonderful.
Front Desk was very Helpful. Facility was awesome and very clean
Very professional, quick service. The explanation was amazing
Very great customer service and care in a beautiful space.
Every single person we came in contact with from the front desk to our exit was so pleasant and helpful. Our pre procedure nurse, Rachael was so sweet as well as our post procedure nurse! Of course Dr Duraiswamy is The Absolute Best!! 🩷
pleasant environment, on time, excellent nurses
Everyone was informative about my procedure. Kind to me and family.
Everyone was very polite and cordial.
It was the best hospital that I have been it and I have been to several in Dallas- the service and atmosphere were excellent
Very efficient, general politeness and willingness to help the journey the most comfortable for a patient.
Wait time is zero
Excellent customer service and care!
I felt safe through every step of my treatment.
Excellent staff and doctors!! I have already recommended two people to the practice.
Wonderful facility and staff!
timely and professional