based on 8306 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My procedure was awesome from the word go! We loved the checkin process, our preoperative and postoperative nurse were amazing!! Rachel our preop nurse was sweet and kind and professional. She guided us through every turned we loved meeting her. We also enjoyed Brie our CRNA she listened and took our concerns seriously. Lori our discharge nurse was amazing, informative, kind and professional. The only issue I had with my stay was an Anesthesiologist Dr. stinger never came behind the curtain to introduce himself to me. He wrote in my chart and the CRNA mentioned you’ve already met the anesthesiologist. No we never met him. We thank Brie for all her care but don’t think it’s proper for an MD to be apart of care but never formally introduce himself.
Thorough and excellent treatment with great bedside manners
Try to actually treat people who come to you for help. Please.
Vey nice. They check you in right away.
Everyone from the the check-in staff, to the surgery prep staff, anesthesiologist, Dr Gross, and post-surgery staff were exceptional. I could have not have been in better hands.
Efficient and kind
The best care doctor and nurses give us is so dedicated to the patient. They go above & beyond to give us a great service when we in our worst health. Thank you 🙏
Quick fast and friendly Healthcare service.
Everything from the moment of arrival checking-in to surgery pre-prep to discharge. The entire team kept my partner included and updated through the entire process. Thank you very much for a very positive experience at a time that is very stressful.
I do want to call out a very special operating room nurse ( do not know her name) that put her hand on my shoulder and told me “we will take care of you” as I fell asleep. Thank you🙏
Doctors, nurses, admin..........everyone was amazing. Professional, competent and caring. I would totally recommend the hospital at any time.
Everyone was very friendly and welcoming. Got constant updates and always felt taken care of.
All the people were very nice to me.
Friendly, empathetic, attentive, amazing staff, great facilities, organized and around the clock care.
prompt registration & comfort of waiting area
Wonderful nurses and staff
Everyone was so nice and attentive
Very helpful and efficient
Every person I interacted with was friendly
Professional, friendly, kind & competent.
Excellent, thank you!!
You guys do a great job hiring people that make you feel comfortable. The hospital is so clean. Everyone that works there is so nice. I’m so glad I switched to Baylor.
Personable and caring staff
Warm and attentive staff
All services is EXCELENT
I had a procedure on my lower back in the AM on 6/25/2025.My Doctor Kleen and the anesthesiologist were excellent and very professional.
I would like to also recognize my attending RN Summer B. that handled my care from the very beginning to dismissal. She was also vey professional and very helpful explaining the procedure and providing information on any follow-up that may be necessary. She deserves an A+++ for her care. and is a solid keeper.
First name removed Myckleby
Just fantastic service from the medical team as well as the front desk.
Over the years we have used this ER and each time the service was just
outstanding. All personnel were very compassion and the communication with the nurses,
and the doctors were perfect. We always left with the feeling that we had received
the best care possible.
Thank you for the outstanding service.
Nurses were great, but Doctor was horrible. I would not recommend their emergency room at all.
Loved the staff and accommodations
The staff and doctors were very polite and understanding and professional
The facilities were Top notch and a good working order,
This hospital is amazing. It’s updated and looks really nice and clean. The food is so good- I was excited to come back for baby #2 so I could get some of my favs! And of course all the staff and nurses are so kind, helpful, and good at what they do. I felt very safe and taken care of and my baby was in good hands. Thank you so much!