based on 8589 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was so wonderful
Very attentive team and extremely thorough. I appreciate the call to check on me after my release. My nursing team and Doctors were so friendly and helpful. I appreciate the service I received.
Very good services and taking care of the patients
Fast and efficient. Very pleasant convenient location.
prompt service
Everyone was caring and thorough. It was a pleasant experience.
Dr. Ricks and everyone in the OR Room, KC (L&D), Ashleigh (Post Partum) and Irene (Post Partum) were the only people that cared and did a flawless job. The nurses in Post Partum (other than the two amazing ladies mentioned), lacked empathy, concern and I had to hit the call button just for a rude lady to answer it and seem annoyed when I needed anything. Facility is amazing, staff is horrid.
The professionalism of the staff, their attentiveness, and their ability to put one at ease prior to the procedures. Thank you!
Very kind and understanding
fast with all the test
Very friendly staff.
The stuff there is arrogant especially Dr Charles ,doesn’t even talk to patients,short and out .Go to other ERs before you go here .Not worth it
Friendly, timely, detailed, knowledgeable, professional.
Professional, timely, clean & friendly. Not to mention top flight medical treatment & staff.
Everyone who I came into contact with was so kind and treated me extremely well.
Everyone is very nice and I would definitely recommend going to Baylor, Scott and White.
All of the staff treated me like family took great care of me and my husband who was there with me made sure we had everything we needed and care you could tell was just amazing and that they truly care about what they do
professional and friendly, first pregnancy and they made it the best first experience. Thanm you so much for everyone that helped me recover and made me feel safe
I received outstanding care from the entire team….from front desk check in until I left. Everyone was top notch, friendly, responsive and excellent at their job. My favorite hospital.
Very organized and I was able to stage smoothly for my surgery.
The hospital is inviting
Everyone that I saw starting at the front desk,
Prep room, operating room
and discharge —all great
Extremely attentive, caring, and thorough...the way an ER should be in the event of an emergency...thank you very much!
The staff is friendly and helpful
Easy sign in and sign out. Very polite and personable staff. Nursing staff knew what they were doing and did it efficiently. Hospital is beautiful and convenient to all departments especially since having an escort. Thank you for a nice visit.
Thank you for the great service.
Well organized, clean, and comfortable. Staff very professional and friendly:
Professional and friendly service! Well done!
Excellent 👍
Professional, warm, friendly, clean, good skills, good cafeteria, and comfortable furniture and beds.

Efficiency and friendliness of the team