based on 8589 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food service in postpartum needs to be enhanced as kitchen closes early and poor portions
Clean and very friendly staff.
Your staff was professional. Kind. And put the care of the patient above the dollar. Medical city in contrast provided sub par care has shown staff with less the professional dynamics.
Your staff was honest made sure I was not in pain were honest about the procedure and exhibited an appropriate medical knowledge.
My guess is that the fact that your hospital is at least partially owned by the medical doctors does make a significant difference concerning care.
Great people great service.
The nurses and doctor were so kind during the entire process. Thank you!!
Both hospital and ER are well organized and friendly. I was treated quickly and am happy with the nurses and doctors.
Considering the circumstances of my treatment everyone from the receptionist @ Baylor frisco to the surgical team was AMAZING !
Dan nurse nurse
Stephanie or nurse
Kenny IV nurse
Taylor post op
Donna post op
Everyone was so kind and patient. I loved each one of my nurses, and the girl who checked us in.
Not overcrowded
Friendly, answered all my questions, not stressful at all, very professional staff.
Always by your side. You always know what is going on.
This hospitals no blood to further investigate illness
Very professional and friendly at the same time. I really appreciate the staff and their service.
The staff and nurses are AWESOME! What keeps it from a 10, is your billing department. The one that handles surgeries. This is my second run in with an extremely rude person. I have had family members say the same thing. If you don't have the full balance, you are told to cancel your procedure. I've been told to take out loans and even go into my retirement fund. It was horrible!
Kindness, compassion, expediency & a little humor makes for a great visit when you’re not feeling well.
Made me feel comfortable, as you have very professional and friendly staff.
Professional and so kind! From the moment we checked in until we left. Every single person was so warm and friendly.
The staff and service is simply the Best!!!
Great job!!!
Nice facility, kind and professional staff
Excellent service and great staff
All of it.
Your staff was amazing and caring.
Cousin
The nurses are so helpful and caring
Very clean environment, caring and professional personnel.
Very courteous and efficient.
Easy check in excellent care very efficient
Every one in the hospital were great .all the staff at the hospital made me feel homely
The nurses were great!
quality care and cleanliness