based on 4122 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very kind nurses and food was also excellent
Very professional and polite from checking in to the release from the hospital.
I like the fact that upon entering, I was greeted and given a beeper. Even though it was busy with people checking in, I felt seen and welcomed. I did not have to stand in a line but wait for the beeper to go off to go up to the counter to check in. I also liked that my husband kept the beeper and was notified when my procedure was over. Great customer service!
You are so kind and patient-focused. Every doctor, nurse, technologist, and receptionist I interfaced with was very focused on diagnosing and meeting my immediate needs. I know that medical professionals often work long 12 to 16 hour shifts and yet everyone made me feel as if I was the only patient at the hospital.
Prompt, peofessional competant care.
Service
Just didn't get much hel
All the staff are very friendly
The nurses when I was admitted had a hard time getting my IV started. Three different nurses tried 7-8 different times. I almost passed out from all of the attempts. Possibly more training on starting IVs would be good.
After surgery, recovery nurse who took care of me asked if I was having cramps at surgery site - when I said yes, without asking the severity of the pain, she injected a morphine shot which gave severe dizziness and nausea, I ended up bed ridden and vomiting at home. I don't believe that was an appropriate action taken and do not trust myself at this facility being taken care of by someone who should have known better.
the friendly people and the quick service
everything
Nice staff and helpful. Alex (I think was her name) was wonderful, and very concerned with me.
I appreciated the empathy, care, and thoroughness.
Efficient, friendly
Diagnosis and treatment for the condition.
Everyone there was super nice and helpful from the moment I checked to the onsite nurses, technician and doctor. Best experience I have ever had at a doctors office or ER. Thank you Frisco ER!
Thanks for the quick response or service rendered.
Your friendly hospitality was excellent!
Jennifer in L&D and Kayla with the pediatric nurse groups were wonderful.
Food is really good.
Post partum rooms could have a better bed for dad or extra chair for guests but not huge deals
The care, efficiency and attention of doctors and nurses and the rest of the staff that works there.
I had the best experience during delivery and all the care provided to my baby, my husband and me.
Everyone was very professional and helpful
They’re amazing - quick and efficient
Friendly doctors and nurses
The staff was incredibly helpful and understanding of what needed to be done. I was taken immediately to a room and examined. They came in often for observation after I received care to ensure that all was well. Definitely great service with pleasant staff.
It was all bery easy
Everyone super helpful and kind.
on time and just the best!!!!!
On time friendly professional
Attention to detail. Everyone worked as a team. Most importantly there was no negativity from any of the staff. All my interactions where positive and all about me the patient.
Friendly people are there to serve you in all your needs!