based on 2556 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Baylor Frisco was a great experience, all the personnel from the front desk to the nurses and doctors were fantastic. I would certainly recommend this hospital to any one
quite speedy; very professional & caring.
Everything went very smoothly. All the personnel I came into contact with from the front desk personnel to the medical personnel were very efficient, upbeat and helpful.
Great experience
Friendly, efficient, and capable
nice, clean facility.
good, capable, friendly people
Process to register was easy. Facility nice with friendly staff.
The overall experience was fantastic. Some of the lactation consultants came across as a bit condescending which was why I didn't give a full 10.
I really enjoyed the attention given by nurses specially in labor and delivery. Secondly, I loved the size of the hospital and that made it cozy.
Very personal, attentive and caring.
Friendly staff and the care they give is wonderful.
From the compassionate ER staff on 11/25 and then my procedure on 12/2. Everyone I came in contact with was very patient, informative and took great care of me. The lobby where the family waits for procedures/surgeries is so cozy and comfortable. Very efficient.
Also, thank you for such a clean hospital.
Nice staff and nurses
The friendliness and professionalism of your staff is superb!
This was my first time there and will definitely be back. Everyone was so incredibly nice and helpful. Your entire staff is amazing.
Everyone was kind and attentive.
Very polite and professional staff. They explain everything about the process and make you feel very comfortable.
Very knowledgeable staff, very personable, and professional.
Efficient timely great staff
Severe eye infection
Fast, friendly and professional.
Fast service, reliable and close to my house.. very friendly and people oriented
From checking in to checking out, all the staff were so amazing and knowledgeable
We are very happy with the services
Very quick and efficient
Great care by physicians, anesthesiologists and nurses
Short wait times. CT turn around quick. ER Dr Lee was was wonderful.
Dr. Lee and Philip the nurse were very nice and helped me very much.
Bob the radiologist (did the cat scan) was very nice and was sweet to make me laugh during a time I felt so bad.
I left feeling better and secure that I was going to be okay.
Thank you guys very much.
The front desk gentleman was also very friendly.
Organized & friendly staff!
Dr wasn’t giving up until he had a diagnosis, which saved my life. Everyone was attentive, kind, and made sure I was comfortable.