Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8319 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized and all went well for my surgery

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and the rooms. Nurse Dawn was the best

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I think doctor Collins is a very good doctor and very kind.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses! Summer was amazing and called to check on me today.
Carley gave me such peace in the operating room.
Now let’s talk about Jill who was AMAZING, went above and beyond after I was out of surgery. She is TOP KNOTCH! Just so I have the right Jill she took care of me after I was out of surgery, it was Jan 22. Please tell her THANK YOU

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The friendless and the knowledge of the staff. Everything was explained along the way to me. There were no surprises.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Health care workers know exactly how to make you feel cared for. Quick and easy to check in. I definitely recommend for my friends and family to get treatment there.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every nurse I had was amazing!!!! From labor and delivery to postpartum, everyone was so helpful and always there to help.

Report a concern   January 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast service & great staff.

Report a concern   January 22, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Smaller, not as busy but ready to serve when busy.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff are amazing

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

all over good experience. thank you

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great and fast service

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick professional service every time

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Great service, amazing staff !!!!
Thank you for everything you do for our Frisco community.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Star and Dr were great! Addressed my health issue and out in a timely mattter!

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was professional, fun to be around, two were in training and the xray tech was very informative and patient, Dr Kara and RN Brittany were very nice.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Physician and nursing care.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My husband had surgery on January 18th, 2024. I can't begin to say enough about the staff, from the nurses, and my husband's doctor, his anesthesiologist, to the check-in desk. Everyone was so caring and friendly and took care of my husband and made sure I was doing okay. It was very much appreciated.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Facilities are attractive, clean and very comfortable. Staff is friendly, professional and accommodating

Report a concern   January 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient, organized, clean.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, knowledgeable staff, pleasant surroundings.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Facilities were clean and staff very attentive.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very attentive.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

They got me in quick and gave me great service

Report a concern   January 20, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything from the medical team members, housekeeping, room service was great. What is a stressing situation was made easier with the support from all who I interacted with. Even the food was great!

The only reason I knock off one point is because our room service order didn’t arrive the evening I actually gave birth (and I really could have used my meal, not sure what happened as all other meals came perfectly fine).

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very courteous and helpful. Surgery was on time.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wait time was very minimal- staff was extremely courteous and caring- wonderful surroundings and calm surroundings. Caring and attentive nurses and doctors- excellent staff in all respects.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Entire staff, nurses and doctors were amazing.

One complaint: the photographer. She claimed to be totally free. She was extremely pushy about photo purchases after her session. Photos are blurry and unprofessional but we were put on the spot annd guilted into purchasing. New parents shouldn’t have to decide if they want to buy them with her standing there. It’s uncomfortable and unprofessional

Report a concern   January 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is amazing! Everyone I had the opportunity to speak with were all personable and thoughtful.


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