based on 4318 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff. Friendly and professional.
The kindness from check-in, to being rolled into the surgical room.
Thank you for all your care and concern.
Friendlyness,knowledgeable and professionalism
Everyone was very nice and helpful. A slight delay was fully explained.
I would recommend this facility. I did not like that the doctor did not address my 2nd concern but it was ok. The staff were amazing.
Everyone was ver nice and caring.
Quick clean responsive
All nurses were excellent. I felt cared for and welcomed and not just $$. Everyone was friendly and kind and respectful. The facility was clean and everything went well! My only gripe was the soap in my room was out and I told house keeping twice and she didn’t refill it. But I think there was a language barrier.
Amazing care, high quality nurses, above and beyond our expectations. So grateful!
Not much
The hospital is clean, the staff is friendly and responsive. Great birthing experience!
Great bedside manner
courteous, efficient, professional and on time!
Everyone was so nice and helpful.
Staff very friendly and professional
Was easy to check in, everyone that handled my appointment was very professional and friendly. Got seen on time and had no problem after the procedure.
Very attentive n extra care to make patient feel comfortable
I thought the whole process was professional and smooth from checking in at the entrance to getting me prepared for my procedure and through recovery after the procedure.
Friendly professional healthcare personnel ,whom attend to your medical needs.
Billing transparency
People were friendly.
Nearby, convenient, services were great
Excellent experience. Well organized
Short wait time. Front desk courteous. Convient parking.
I cannot explain how thankful we are for the amazing nurses and doctors who took care of our family! Every single nurse and doctor who we worked with were true angels on earth! Thank you so much for taking such good care of me from labor and delivery to PP. thank you even more for taking such amazing care of our baby boy to the NICU team! We are forever thankful!
After my carpel tunnel surgery, my hand feels 100% better. The doctors, nurses were kind
and showed they liked their job, they took good care of me. They all had smiles on their faces
which made me relaxed. I would recommend Frisco Baylor.
Everything was perfect! The attention from all the staff was the best, the way each person has experience in their own area and they demonstrated it with professionalism, the way my baby was attended and taken care by the nurses was above and beyond, the support from the lactation team is invaluable, I couldn't be happier with their guidance and support. The nurses that attended me each moment I needed it with an excellente attitude. The food was excellent. Thank you!!
I loved the services. They have taken care of me well.
Efficient and friendly!
Very efficient and caring