Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 9266 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Did not have to wait. Very friendly and excellent service. Dr. Aria took care of me and took care my allergy problem immediately and made me comfortable. Excellent service by the nurse and the entire staff was so friendly and showed that they really cared. Had been to the emergency room there several times and have always been taken care of. We always know that your emergency room is where we would go if w Ed have a medical problem. Excellent!

Report a concern   September 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was able to be seen as soon as I arrived in the Emergency Room. I felt like the Doctors attended to my concerns about my chest pains.

Report a concern   September 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything! The doctors, nurses, environment, food. I actually MISS being in the hospital once I get discharged after having my babies!

Report a concern   September 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick, clean, professional and effective.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent customer service, and punctual staff members who work and move promptly. Staff members who listen to the patient and understand the patient's concerns.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was very well organized. They had things down to a science with moving to preop space, surgery, and then recovery.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff. Easy check in.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great attention the nurses and doctors provided to me great hospital I highly recommend it

Report a concern   September 16, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and medical assistants were very nice and attentive. I would highly recommend.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All aspects.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was a very easy checkin with friendly, professional staff.
My procedure was on time. All staff wonderful and would definitely recommend this hospital.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dr. Sandhu was excellent. The staff was very friendly and kind.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very skilled, competent, professional Doctors and staff.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From pre-registering to discharge everyone is so nice, professional & caring.

Report a concern   September 16, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Thorough check up and loved the nurse!! Very compassionate and friendly! Dr was good also

Report a concern   September 16, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

speedy and informative

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and easy, low stress

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice staff. Clean hospital

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice facility, organized, and professional.

Report a concern   September 16, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All Staff very friendly!

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful and caring people.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

staff is ALWAYS excellent

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very personable and friendly care from clinical team! Went above and beyond to make me comfortable and informed.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice staff

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Nice people

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We loved the quality of care we received during our entire stay at Baylor Frisco. All of the nurses in Labor and Delivery, as well as the Postpartum Unit were so sweet, kind, and helpful. There was a nursery nurse that made an off-handed comment about how they didn't even know why babies were required to get the Hepatitis B vaccine, but she was still nice. Everyone was so professional, especially the custodians, who were so wonderful and made pleasant conversation. The people who took orders for the food, as well as delivering the food and taking the plates, were extremely courteous and thoughtful. The food was top-notch and all of my friends who delivered at other hospitals are jealous of the celebration dinner we received! Overall, we had a really great experience and would definitely deliver here again!

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and doctors were polite and caring. The Anasthesiologist was precise. Thank you.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Beautiful place! Didn't even feel like a hospital! It was clean and inviting. Everyone was helpful and friendly. The staff was attentive and knowledgeable.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick & efficient.
I wasn’t sitting in ER 4-6 hours, like the others.
You treated me & had me out in about 2 houra or a little less .
Thank You:)

Report a concern   September 15, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice clean reception area. Staff was attentive and check in was quick. Surgery nurses, anesthesiologist, and doctor took excellent care of me.


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