based on 9266 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was able to be seen as soon as I arrived in the Emergency Room. I felt like the Doctors attended to my concerns about my chest pains.
Everything! The doctors, nurses, environment, food. I actually MISS being in the hospital once I get discharged after having my babies!
Quick, clean, professional and effective.
Excellent customer service, and punctual staff members who work and move promptly. Staff members who listen to the patient and understand the patient's concerns.
It was very well organized. They had things down to a science with moving to preop space, surgery, and then recovery.
Friendly staff. Easy check in.
Great attention the nurses and doctors provided to me great hospital I highly recommend it
The nurses and medical assistants were very nice and attentive. I would highly recommend.
All aspects.
It was a very easy checkin with friendly, professional staff.
My procedure was on time. All staff wonderful and would definitely recommend this hospital.
Dr. Sandhu was excellent. The staff was very friendly and kind.
Very skilled, competent, professional Doctors and staff.
From pre-registering to discharge everyone is so nice, professional & caring.
Thorough check up and loved the nurse!! Very compassionate and friendly! Dr was good also
speedy and informative
Friendly and easy, low stress
Nice staff. Clean hospital
Very nice facility, organized, and professional.
All Staff very friendly!
Wonderful and caring people.
staff is ALWAYS excellent
Very personable and friendly care from clinical team! Went above and beyond to make me comfortable and informed.
Nice staff
Nice people
We loved the quality of care we received during our entire stay at Baylor Frisco. All of the nurses in Labor and Delivery, as well as the Postpartum Unit were so sweet, kind, and helpful. There was a nursery nurse that made an off-handed comment about how they didn't even know why babies were required to get the Hepatitis B vaccine, but she was still nice. Everyone was so professional, especially the custodians, who were so wonderful and made pleasant conversation. The people who took orders for the food, as well as delivering the food and taking the plates, were extremely courteous and thoughtful. The food was top-notch and all of my friends who delivered at other hospitals are jealous of the celebration dinner we received! Overall, we had a really great experience and would definitely deliver here again!
The nurses and doctors were polite and caring. The Anasthesiologist was precise. Thank you.
Beautiful place! Didn't even feel like a hospital! It was clean and inviting. Everyone was helpful and friendly. The staff was attentive and knowledgeable.
Quick & efficient.
I wasn’t sitting in ER 4-6 hours, like the others.
You treated me & had me out in about 2 houra or a little less .
Thank You:)
Nice clean reception area. Staff was attentive and check in was quick. Surgery nurses, anesthesiologist, and doctor took excellent care of me.

Did not have to wait. Very friendly and excellent service. Dr. Aria took care of me and took care my allergy problem immediately and made me comfortable. Excellent service by the nurse and the entire staff was so friendly and showed that they really cared. Had been to the emergency room there several times and have always been taken care of. We always know that your emergency room is where we would go if w Ed have a medical problem. Excellent!