based on 1661 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendly staff, the half off breakfast for my family, the communication, and the care from all of the staff as soon as you walk into the door
Everyone is always nice, willing to help, and seem to genuinely care about you while there. I would prefer to have surgeries here.
Everyone from start to finish was kind, knowledgeable and focused on providing a good service with a good medical outcome.
Everyone was very professional and efficient.
Great hospital, wonderful staff. You made at unpleasant health issue as pleasant as I could imagine it could be.
Everything! Front desk personnel, nurses & Drs! I had a very pleasant experience during my recent visit!
All staff are very welcoming and friendly helping along the way explaining every detail for procedure .I am happy service I was given !
Everyone was very nice
Everything!!!
I came in because my blood pressure was high. They immediately did an ekg on me. They did not connect me to a monitor to keep checking my BP but I’m sure once they saw the EKG was good they weren’t too worried. I wish we could have figured out the real cause it went up.
It is very convenient for us and the check in was very easy.
Everyone was very friendly, and were very prompt in getting things done. They explained everything that was as going on and I would highly recommend Baylor.
From check in through the checkout process, everyone was great.
People are friendly and professional
The staff were amazing!!! Everyone was so friendly and kind! The food was delicious!!!!!
Really helped a lot
The physician was very thoroughl and asked a lot of questions to get the right diagnosis. At the end she gave explanations for all my questions and symptoms.
Great care team and overall patient services
There is nothing you can do.
Fantastic staff, facilities and standard of csre
Professional, friendly, thorough staff.
Very kind & professional
No care at all
Staff should be aware of procedures properly and if not they should seek help from their superiors.
Nurse service food service all nurses are so caring doctor are very good
They refused care. Staff was rude. Nurse screaming at me then I overheard her making fun of me at the nurses station. I’ll never go back there
Friendly, professional and caring! All of our questions were answered patiently and fully.
Great service. Everything went smooth.
I always get good care at Baylor Frisco Urgent Care when I need urgent medical assistance. They listen, advise, are friendly and welcoming. They know you hurt or you wouldn't be there.

No waiting. Staff was courteous, and friendly.