based on 8805 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One. We arrived very early, so parking was plentiful. I’m not sure if it’s like that in other parts of the day, but it was appreciated at 06 30 that morning.
Two. The intake personnel at the lobby desk was friendly attentive, and professional.
Three. Erin, who took my information while I was in the hospital bed, vital signs, etc. was an absolute joy. You can’t joke with just anybody at that time of the morning, but she took it like a champ, and came right back with wit of her own and professional wisdom. Bravo Erin.
Four. There was a wonderfully attentive young woman of Asian descent who brought me out of an anesthetic haze gently and with great care. This was Doctor Schwartz‘s first surgery of the day, and I hope that you can track her down and tell her thank you for me.. I was a little dopey, so I didn’t catch her name but she’s really good at her job. I appreciated it greatly.
Five. Amy did a great job with discharge and explanations to my wife, I was still a little dopey, but my wife is singing her praises and justly so.
Six. The OR nurse Mary is lost in a fog somewhere, but I’m sure she was equally adept and took good care of me.
Seven. Dr. Jaffe, the anesthesiologist was a joy. I managed to mess with him a little bit and get him to laugh out loud. It’s not easy to make an anesthesiologist laugh out loud but this guy was on top of his game. Yay Doc that’s a wonderful thing to experience just before you get ready to get the juice.
Ed Last name removed
Doc Schwartz patient
11/4/22
06:30 arrive, 08:00 surgery
The staff was wonderful!
The nurses and staff.
The friendly staff, quality of the food and for our family, the hospital’s location (close to our home).
Friendly, competent staff.
From the time I walked to the front desk to my procedure and recovery and leaving the hospital was a great experience. All the people that helped me through the process were very nice and professional. This was a great experience for me. Many thanks to the staff and my doctor all were GREAT!!!!!!!!!
Everyone was friendly and attentive. Medically i was well cared for. Waiting area was pleasant. We liked having the beeper for my wife, who was kept informed of my progress.
Great people
professional /caring
Very friendly and professional staff.
Everyone is so nice and attentive!
everyone was kind, helpful and thorough and facility is very nice
All L&D staff were great!
FRISCO BSW always treats patients with the utmost care. I’ve been there in several occasions and they make me feel like I’m someone special.
I felt so well taken care of. The hospitality and service is so warm and nurturing.
Clean modern facility, friendly professional staff, exceptional medical professionals.
Clean modern facility with many amenities and a very professional staff.
It was a really well done surgery. Thank you for my doctor, nurses, anesthesia (with jokes), and all the others who took care of me.
Professional, friendly, and informative.
Friendliness
Clean and staff was very friendly
Very prompt,attentive and caring staff and Dr.
Kind & efficient
Everything went well. Great group of people.
I Enjoyed my Visit there, I had a Pleasant Experience, thank you.
Very freindly and informative.
Everyone I interacted with was pleasant and helpful.
Very professional from front desk to recovery area! All people I met were great! Wonderful team! Thanks!
The nurses were very kind and explained everything while prepping me for surgery. I felt confident in the process.
The patient care from staff