What our patients think of us!

Superior service absolutely phenomenal. Would recommend to anyone. Thank y’all so much

Everyone was so polite and very attentive!

Check in was excellent but most of all the surgery nurses we wonderful.

Attentive nurses that listen and are respectful to your choices, good food and clean facility.

Service was very nice

I'm 74 and went for the 2rd time this year. This was Sunday about 7:30PM I thought I had an infected ear doctor looked at it 5 minutes and said nope shingles. begining of shingles I had no rash just pain. Doctor prescribed a pill and the pain was gone in 1 day, i was sure lucky.. First time I had an ifection from a earlier small procedure they took care of that also. everone both times were very nice and took great care of me. I won't go anywhere else.

Everything went smoothly. People were friendly and knowledgeable

I’ve had quite a few hospital experiences in 7 different states and the recent experience I had at Baylor was by far the best experience I’ve had. Every person I came in contact with was caring and attentive.

Yes everyone from the front desk to sign you in, to the nurse that wheels you to the car. Everyone so kind and caring. I would especially like to thank Amy the nurse that did my IV before I went into surgery. I have bad veins and she was so caring and gentle

Speed of service

Everything was excellent

Quick and effective

Excellent service and personnel. Thanks

Did not have to wait long to see a doctor. Kept me will informed about what was going on.

I felt like I was being blown off by the doctor since it was the end of his shift and he was leaving. I went for severe abdominal pain and was discharged in just about the same amount of pain and told to schedule with a G. I. doc (who can’t see me until Thursday) and prescribed a medication I already have that clearly wasn’t helping.

Don't make me pay thousands of dollars to tell me what i already knew and what i told the Dr I knew. Then only give me options that make me worse in the long run

Everything !

Always feel well cared for

The Doctor, the nurses, and all of the staff were wonderful! I felt very well taken care of and that I received a high level of service.

Everyone I encountered there from the representative who checked me in to the pre-op nurse, and all the way through my discharge was so helpful, patient and gentle. It really helped ease any anxiety I had during my visit. I also appreciate the warm and welcoming atmosphere in the lobby area, which also helped ease nerves.

The staff was exceptional! The food was delicious and even had diet-specific options like a delicious Gluten Free Brownie 🥰 My surgery went very smoothly, I felt prepared going in with the pre-op bloodwork visit. Visitor times were flexible. They even had netflix and disney which made the time pass so quickly. It was almost a vacation

Everyone was pleasant and helpful. I’m a nurse in leadership and all these folks were great

All the staff treat you like you are their number one priority!

Great nurses and staff! Comfortable rooms, smaller scale is nice, feel very cared for

Everything was on time. People were fast, friendly and efficient.

Staffs weren’t friendly in the ER at all. I was poked twice for drawing blood first time nurse said blood is coming too slow and we need to try one more time. Second time while drawing blood nurse moving her chair constantly while having the needle inserted in my arms. I feel she doesn’t have the knowledge even how to draw blood.

Attentive

Everyone we encountered was friendly, professional and helpful. I felt more like a guest than a patient.

Speed, nice personnel, ease of check in

Hospital has an elegant look that is warm is welcoming. The staff were all extremely nice, professional, and took great care of me!