Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4130 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attentive and friendly

Report a concern   March 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly, fast, thorough

Report a concern   March 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses and staff! They were amazing!!!!

Report a concern   March 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, friendly and kind.

Report a concern   March 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was treated like royalty. The facilities are beautiful.

Report a concern   March 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was a very good experience. All associates were friendly, caring and supportive.

Report a concern   March 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The friendliness of your staff, professionalism and care to details.

Report a concern   March 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice. They seem very aware of your wait time and try to be as accommodating as possible.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and efficient staff especially Lisa in l&d
Lesley in the nursery and Olivia in post partum.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was kind and made sure everything was in order. pleasent good customer service

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every one was patient and kind.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional, kind, clean & respectful staff!

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Super friendly and efficient. Bob in radiology was great. Made me laugh when I needed to.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and professional staff. Everyone made me feel comfortable for my surgery and was right on schedule

Report a concern   March 3, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was friendly and did their job in a professional manner

Report a concern   March 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast and professional

Report a concern   March 2, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

The doctor I worked with (Dr. De Moor) showed little to no concern in finding what was causing my pain. She was fixated on her first guess and was uninterested in finding any other solution. She was also giving a condescending and suspicious attitude while asking for my symptoms and history. I left feeling the same as I came with a huge disappointment of feeling Unhelped.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

So attentive and gave excellent care! Vanessa and Jennie are amazing!

Report a concern   March 2, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

More availability for surgery. I had to wait two weeks

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone very professional & caring!!

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

They were all very attentive and helpful.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so professional and caring, from the receptionist to the attending nurses.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was really pleased and happy and satisfied with the nurses that took care of me in the outpatient OR from just getting checked into and recovery room.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Nurses and Dr. were so helpful and sweet

Report a concern   March 2, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Delivery was smooth, Nurse Dawn, the overnight nurse and the nursery nurses were very helpful, attentive and knowledgeable, food was good, room was good for my husband to stay overnight.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent in every way.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff were very friendly and kind. facility was clean and didn’t even feel like we were in a hospital setting. Very aesthetically pleasing.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The accommodations were so amazing and comfortable and the staff treated me so well. Erin and Jessica were so attentive and kind to me when I was struggling with nausea after surgery.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Best ER experience of my life


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