Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2463 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The level of professionalism and comforting care was exceptional. And, the timeliness of the treatment and surgery was greatly appreciated.

Report a concern   October 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff were wonderful! I received very good care!
Report a concern   October 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Convenient location and very professional friendly staff
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My nurse was Jill and she is so sweet and excellent at her job she made me feel at ease.

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people and rhe attention

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The friendliness's of the nurses and aides.
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional, friendly and efficient.
Report a concern   October 29, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Nurses are very non serious my wife was in labor and so much pain and she was on the floor no one cared half of the baby was out the doctor was not even present ….whats is this ….what kind of service was that …very unprofessional…i would like to speak with the director or high ups to the hospital …this is unacceptable

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kevin S. in pre-op was great! Thank you.

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Summer was a great nurse
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The Staff and Dr Dale Burleson were the greatest.
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great team. Very friendly and efficient.
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I love the service fom everyone ♥️
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone from the receptionist to the OR staff was very friendly, informative, and helpful. I have never been in a hospital where the staff was all so kind.

Report a concern   October 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was seen quickly and everyone was helpful.
Report a concern   October 29, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

I was refused an itemized list of my procedure

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I enjoyed my stay there. All the nurses and stuff are really nice.

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

No wait. Fast service in and out. Nice staff
Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff, quick response times, and clear answers to questions. Great staff and people to be around! So joyful!

Report a concern   October 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

professional caring personnel, efficient
Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Awesome service !!
Report a concern   October 28, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick
Staff very nice and helpful
Will definitely use again
Report a concern   October 28, 2023 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

They did not properly treat my medical issue very high blood pressure instead gave me a muscle relaxing drug. My BP was still high when they released me. A
waste of time. Worst ER experience ever,
Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient staff
Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so friendly and helpful
Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and helpful during my entire visit.

Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

awesome
Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

How friendly and knowledgeable the nursing staff are. I differently will recommend Baylor

Report a concern   October 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I loved my experience. The nurses were so nice and were doting on the baby! The food was great! I definitely will use this hospital for our next baby!!!

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