Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2372 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Easy to find, friendly, quick diagnostic and treatment, accepts my insurance, checked on me by phone call the day after …..why haven’t I tried this place before?This will not be my last time here! Very pleased with the care I received!

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional.
The place seems to be clean and organized.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

People there are so nice and the food is amazing :)

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very attentive, kind and respective.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Extremely kind and thoughtful staff all around. From maintenance, to the nurses and doctors, to the cafeteria staff - everyone has been gracious, kind and helpful. They genuinely love what they do and where they work

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and friendly. Accessible location and feels small and personal. All staff are friendly and helpful. Nurses are fantastic. There’s good teamwork between doctor/anesthesiologist/nurses. Clean and safe.

Report a concern   July 20, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff was friendly and efficient

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

great carring people work at Baylor

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind and attentive care providers, great food offerings, and I especially appreciated how well postpartum nurse, nursery nurse, and nurse who took vitals worked together to visit around the same time and while baby was awake/feeding to allow minimum disruption to sleep.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses were so nice and made me feel like a vip patient

Report a concern   July 20, 2023 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

You charged me twice as much because I was self pay.You got all the money upfront and still charged me more than an insurance company would have paid.Did not provide me with any accounting of what the cost included.I think you scammed me because I had no insurance and had to have surgery.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility is nice but the staff was outstanding!

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything! Thanks to everyone who was so very friendly, kind, and caring. It was a drive from Dallas, but you guys are doing a great job! Again, thanks to everyone who made me feel special
Reg Last name removed

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly courteous service. Quick check in. Kept me aware of everything happening along the way. Excellent service.

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was friendly and helpful to.ensure I received great care

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Every one was very efficient and kind

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Brad Christine and Leomi were all very good and made me feel special

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was friendly and kept us well informed.

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dr. Huges and the Baylor staff was awesome! Great service!!

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The young lady was very kind and prompt. The staff a a whole were all fantastic!!

Report a concern   July 19, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I'm not sure of post the right number but I am very pleased with your services and I would recommend other people who need your services to you Thank you much

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficiency .......friendliness.....from check -in to check-out! made me feel as comfortable as could be expected in that venue!

Report a concern   July 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Competent and friendly staff.

Report a concern   July 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very helpful and caring. They made me feel comfortable. I would highly recommend your services. Thank you, thank you, thank you!

Sincerely
Paula Last name removed

Report a concern   July 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service and the doctors were great

Report a concern   July 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly, efficient and easy.

Report a concern   July 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and thorough

Report a concern   July 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very helpful I was having a panic attack and they saved my life God is good I will Alway ms Love Baylor medical Center For they're integrity is first and I feel it Thank you

Report a concern   July 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

It was fast and the doctor was awesome. Everybody in the building was nice. They greeted me. They knowledged I was there in for me. That was enough.

Report a concern   July 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was so friendly and great overall. They made my labor experience very great!


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