Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2372 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The environment was beautiful! Each staff employee I encountered from the moment I walked in to the moment I left were amazing!
Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so very professional and friendly. Such a beautiful and clean hospital, too.
Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and cleanliness

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was so polite and helpful

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is so warm and friendly.

Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole staff done a great job
Report a concern   September 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My nurses are the best. The people handling the financial part of the hospital stay are very helpful. Everything went by with ease. From the front desk to the end of my stay.

Report a concern   September 1, 2023 — Rated 2 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

The doctor seemed as tho he really didn't care and also made a comment that women loose alot of blood your OK

Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt and friendly service.
Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone made sure to make sure im better.
Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is amazing
Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Effiecient and exceptional

Report a concern   August 31, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Sorry….score is 10 on all levels
Report a concern   August 31, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Follow-up calls
Report a concern   August 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quickness of treatment

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people were very friendly and caring.

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, competent staff
Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Doctors nurses and everyone all very nice
Very clean and updated facilities

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The kindness and attention to me

Report a concern   August 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything was great :)

Report a concern   August 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Short wait. Friendly staff
Report a concern   August 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

everythig great staff caring and wonderful
Report a concern   August 28, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

The ER doctor could have shown empathy and paid attention to what I was communicating. The conversation felt rushed and I didn't feel heard. The nurses were great and the time it took for labs and getting a CT scan was awesome.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

the people!!!! Every single nurse, front desk, hospital personnel I interacted with or my husband did was to die for. They went above and beyond and they were always so kind.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone was very respectful and helpful completely through entire process
Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

You are seen very quickly with little wait. Everyone is very nice and concerning to see what is wrong with you.

Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The care from your doctors and nurses is impecable in a word! I appreciate all that you have done for me.
Report a concern   August 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything went well. The doctors and nurses were great.
Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff and rooms including Doctor
Report a concern   August 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice hospital and nurses! With a nursery!

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