based on 8370 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
September 21, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Everyone was so nice, helpful, & d so i informative about everything. I had complete faith in the team that did my pre op & my procedure!
Friendly and caring
Courtesy,
How quickly I was seen.
Penny (RN) and Gail (PA or NP) were wonderful.
The treatment prescribed has been helping me get better
Convenient, professional, caring!
everything! it’s always a great experience
I was released without having passed a bowel movement after a C-section. Felt like I got kicked out so the hospital can have their room back, which put a big minus to the whole experience.
September 18, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
No long wait time
Friendly staff
Staff(nurses) was really good and were very nice . They were available next min after a call. Also I would like to recognize nursery team they did outstanding job treating my baby.
The attention to the patient, the friendliness of the staff! The professionalism of all medical staff!
very friendly registration personnel coupled with friendly and caring staff once I checked in.
Nurse care at labor and delivery. They went above and beyond.
September 18, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Great service!
I’ve always been taken care of quickly and in a professional manner.
Friendly staff
September 17, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
From the time you enter, you treated with kindness and efficiency. The staff is knowledgeable and always pleasant.Service is considerate and prompt. I have been there several times and have taken friends there for care. All of us are always happy with their care and would never go anywhere else. I thank them
Hospital staff was great, knowledgeable doctors, cleanliness
Nurses were amazing. They were personal and kind.
I like enough to come back to deliver my second child!
Caring and helpful staff made my day surgery less painful. They helped my recovery so I left feeling ok instead of sick.
Efficient, friendly, caring!
September 17, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Friendly staff
Very Prompt and Professional. Tanner, my nurse in Pre-Op was Awesome!!!
Excellent facility, very professional staff and overall friendly and pleasant environment.
Very professional yet cordial
September 16, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Oh discharge papers put what meds were given.
Everyone was very caring, kind, efficient and knowledgeable! Thank you for your good sevice!
September 16, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Helpful in my time of need
All the staff are so kind and friendly!
Everyone was very friendly and efficient
You guys didn't numb me good I felt all the pain